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Itsm Remedy Engineer Jobs (NOW HIRING)

Jobtailor

Production Services Specialist II

Pennington, NJ · On-site

$18 - $24.25/hr

Knowledge of RedHat Linux OpenShift containers, Atlassian JIRA, Horizon, GitHub, Ansible, Jenkins, ITSM Remedy, ServiceNow, Splunk, Dynatrace, PowerShell/Unix scripting, cloud, and CI/CD DevOps tools

New

CEDENT

BMC Remedy Helix Migration Project

$40 - $60/hr

We are seeking a skilled and experienced Helix ITSM Migration Specialist to join our team for a critical BMC Remedy Helix Migration Project. The ideal candidate will bring deep technical expertise in ...

Experis

Change Manager Delivery Lead

Plano, TX · On-site

$65 - $67/hr

Act as a gateway between engineering teams and application owners, overseeing a high volume of change requests from creation to closure. * Utilize ITSM Remedy and ServiceNow to maintain accurate ...

Koniag, Inc.

Automation Engineer

Washington, DC · On-site

$150K - $200K/yr

... ITSM platforms such as ServiceNow, Remedy, Jira Service Management, or equivalent tools. * Analyze ... Engineer self-service automation capabilities, including virtual agent chatbots, automated ticket ...

Koniag Services, Inc.

... Remedy, Jira Service Management, or equivalent tools. * Analyze existing ITSM processes ... Engineer self-service automation capabilities, including virtual agent chatbots, automated ticket ...

kgs

Automation Engineer

Washington, DC · Hybrid

... Remedy, Jira Service Management, or equivalent tools. * Analyze existing ITSM processes ... Engineer self-service automation capabilities, including virtual agent chatbots, automated ticket ...

kgs

Automation Engineer

Washington, DC · Hybrid

... Remedy, Jira Service Management, or equivalent tools. * Analyze existing ITSM processes ... Engineer self-service automation capabilities, including virtual agent chatbots, automated ticket ...

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Itsm Remedy Engineer information

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How much do itsm remedy engineer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for itsm remedy engineer in the United States is $115,864.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $151,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Itsm Remedy Engineer jobs?

For Itsm Remedy Engineer jobs, the most frequently searched job titles are:

Infographic showing various Itsm Remedy Engineer job openings in the United States as of September 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $115,864 per year, or $55.7 per hour.

Production Services Specialist II

Pennington, NJ • On-site

Jobtailor
See more jobs at Jobtailorexternal

$18 - $24.25/hr

Other

Posted 3 days ago

New

Job description

  • Provide end-to-end, client-facing, business-aligned infrastructure engagements
  • Support infrastructure design, planning, building, delivery operations, and data management
  • Monitor systems and respond to incidents
  • Participate in problem engagement during triage and service restoration
  • Identify root causes and facilitate and coordinate permanent fixes
  • Deliver services that meet or exceed SLAs and support business continuity
  • Administer and troubleshoot SIEM/SOAR, Splunk, IAM, and production support environments
  • Use Splunk skills to detect threats and strengthen cyber resilience
  • Collaborate with team members within and outside the group
  • Provide on-call coverage and work off hours as needed
Requirements
  • 5+ years of production support experience
  • Expert-level knowledge of MFA technologies and Splunk
  • Experience with Windows OS, RedHat Linux, SQL queries, SQL/Oracle and other databases
  • Knowledge of RedHat Linux OpenShift containers, Atlassian JIRA, Horizon, GitHub, Ansible, Jenkins, ITSM Remedy, ServiceNow, Splunk, Dynatrace, PowerShell/Unix scripting, cloud, and CI/CD DevOps tools
  • Knowledge of the 5 C's of cybersecurity: Change, Compliance, Cost, Continuity, and Coverage
  • Medium-level SIEM/SOAR administration and security operations experience
  • Strong hands-on knowledge of Splunk searches, dashboards, alerts, and playbooks
  • Understanding of cybersecurity frameworks, threat detection, and incident response
  • Excellent knowledge of Identity, Authentication and Access Management (IAM), including SRE and DevOps
  • Senior-level production support and troubleshooting skills in SIEM/SOAR, Splunk, and IAM technologies
  • Ability to comply with bank regulatory and compliance policies
  • Expert-level Linux experience and proficiency with Splunk queries
  • Knowledge of the ITIL framework
  • Excellent communication and collaboration skills
  • Availability for 24/7 on-call coverage and off-hours work as needed
  • Willingness to work on-site 3 days a week
  • Strong work ethic and attention to detail
  • Ability to work under pressure and stressProblem-solving skills
  • CISSP or equivalent Information Security certification is desirable
  • Strong understanding of network technologies
Core Competencies

Demonstrates expert-level knowledge in Splunk, MFA technologies, and production support, with a strong focus on cybersecurity frameworks and incident response. Proficient in administering SIEM/SOAR environments and ensuring compliance with regulatory policies while delivering high-quality client-facing infrastructure services.

Highest-signal resume keywords
  • Expert-Level Splunk Knowledge
  • Production Support Experience
  • MFA Technologies Expertise
  • SIEM/SOAR Administration
  • Cybersecurity Framework Understanding
Hard Skills
  • Splunk Queries
  • Windows OS
  • RedHat Linux
  • SQL Queries
  • IAM
  • Ansible
  • Jenkins
  • PowerShell Scripting
  • CI/CD DevOps Tools
  • Network Technologies
Soft Skills
  • Excellent Communication
  • Collaboration Skills
  • Problem-Solving Skills
  • Strong Work Ethic
  • Attention to Detail
Certifications & Qualifications
  • CISSP
  • Information Security Certification
Industry Keywords
  • Cybersecurity
  • Compliance
  • Business Continuity
  • Incident Response
  • Service Level Agreements
Tools & Technologies
  • SIEM/SOAR
  • Atlassian JIRA
  • Horizon
  • GitHub
  • Dynatrace
  • ITSM Remedy
  • ServiceNow
  • Cloud Technologies
  • OpenShift Containers
  • ITIL Framework
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