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Itsm Product Manager Jobs (NOW HIRING)

Eliassen Group

ITSM Business Systems Analyst

Westlake, TX · On-site

$50 - $60/hr

The role partners with product owners, platform engineers, and business partners to translate needs ... Preferred: experience building monitoring event management and observability platforms. * Preferred ...

Deloitte

ITSM Process & Product Manager

Hermitage, TN · On-site

The ITSM Process & Product Manager will lead initiatives to improve ITSM practices, focusing on incident, problem, change, and release management processes while collaborating with cross-functional ...

Deloitte

ITSM Process & Product Manager

Tampa, FL · On-site

The ITSM Process & Product Manager will lead initiatives to improve ITSM practices, focusing on incident, problem, change, and release management processes while collaborating with cross-functional ...

Converge Resources

SNOW Product Manager

Dallas, TX · On-site

SERVICENOW PLATFORM DELIVERY SERVICENOW TECHNICAL PRODUCT MANAGER Employee Experience & ITSM Platform Delivery ENGAGEMENT 6+ month contract WORK MODEL On-site INDUSTRY Banking / Financial Services ...

Alliant

Lead Product Manager ITSM/ITOM

Chicago, IL · On-site

$92K - $144K/yr

Provide expert leadership across ITSM and ITOM processes, driving strategy, governance, and ... Minimum - 5 Years of Agile/Scrum Methodologies, Product Management or related * Minimum - 5 years ...

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$159.4K

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How much do itsm product manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for itsm product manager in the United States is $159,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,000.00 and $197,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Itsm Product Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $159,405 per year, or $76.6 per hour.

ITSM Product Manager or Product Owner with ServiceNow SAFe module

Grand Rapids, MI • On-site

Pantar Solutions inc
11 - 50 employees
Learn more about Pantar Solutions incexternal

Full-time

Re-posted 22 days ago

Job description

We are an Information Technology and Business Consulting firm specializing in Project-based Solutions and Professional Staffing Services. Please have a look at below position which is with our Client and let me know your interest ASAP. I would really appreciate if you could send me your MOST RECENT UPDATED RESUME: 

Job Title: ITSM Product Manager / Product Owner with ServiceNow’s SAFe module Exp.

Location: Grand Rapids, MI must be willing to work onsite M-W || Need USC or GC only || W2 only 

Long Term Contract

Need strong  ITSM Product Manager / Product Owner with ServiceNow’s SAFe module Exp.

Consultant LinkedIn profile must have been created before 2018/2019

Need 5+yrs of IT Exp. Profiles 

We are seeking a Product Owner to support our ITSM processes while driving the execution of work tracked in ServiceNow’s SAFe module. The ideal candidate will collaborate with stakeholders, manage the product backlog, and guide the delivery of value across our IT organization.
 

Key Responsibilities
Collaborate with users and stakeholders to define product requirements
Develop and communicate a clear product vision
Create and maintain a product roadmap aligned with business goals
Prioritize and manage product backlog items
Oversee design and development throughout the product lifecycle
Write detailed Epics, Features, Stories, and Tasks in ServiceNow
Lead organizational change management efforts to ensure adoption
Participate in Scrum meetings, sprints, and agile ceremonies
Provide continuous feedback to enhance product value
 

Qualifications & Skills
2-5 years of relevant experience as a Product Owner
Strong understanding of ITSM processes and ServiceNow SAFe module
Experience in Agile methodologies and Scrum
Excellent communication and stakeholder management skills
Ability to drive organizational change management
Problem-solving mindset and ability to work independently
 

Preferred Qualifications
Certification in Scrum Product Ownership or SAFe Framework
Experience working in Enterprise IT environments
Knowledge of ServiceNow platform & ITIL best practices
 

The ideal candidate for this role has 2 to 5 years of relevant work experience. As part of their role on a product team, a successful Product Owner should fulfill the following duties and responsibilities:
- Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements
- Defining the vision for the team’s product
- Creating a product road map based on this vision
- Managing the product backlog and prioritizing them based on changing requirements
- Overseeing all stages of product creation including design and development
- Developing user stories
- Monitoring and evaluating product progress at each stage of the process
- Liaising with the product team and end-users to deliver updates
- Participating in Scrum meetings and product sprints

 
 
Thanks & Regards,
 
Babu
Pantar Solutions Inc
1908 Cox Rd, Weddington, NC  28104
Email: babu (dot) s (at) pantarsolutions (dot) com