ZipRecruiter

Log In

1

Itsm Engineer Jobs in Texas (NOW HIRING)

Novia Infotech

Need Senior ServiceNow Developer

Dallas, TX · On-site

$53.50 - $73.50/hr

Configure and implement ServiceNow ITSM applications as per approved design. * Develop solutions ... Proven experience as a ServiceNow ITSM Senior Developer with hands-on expertise in: * HR Module ...

Bank of America

Site Reliability Engineer Lead

Plano, TX · On-site

$130 - $160/hr

Integrate reliability tooling with CI/CD pipelines, ITSM platforms (ServiceNow), and observability ... Mentor and guide SRE teams and partner with engineering leaders across the enterprise. * Provide ...

Fidelity Investments

Senior Network Engineer

Westlake, TX · On-site

$99K - $136K/yr

... Management (ITSM) practices for efficient issue resolution. Works with cloud networking and ... Collaborates with computer hardware engineers to integrate hardware and software systems, and ...

Fidelity Investments

Senior Network Engineer

Westlake, TX · On-site

$99K - $136K/yr

... Management (ITSM) practices for efficient issue resolution. Works with cloud networking and ... Collaborates with computer hardware engineers to integrate hardware and software systems, and ...

Sonar

AI Systems Engineer

Austin, TX · Remote

ITSM Platform Ownership (JSM): Administering, configuring, and continuously evolving Jira Service ... Automation Engineering: Designing and implementing sophisticated workflow automations -- using ...

Huntington

ServiceNow Platform Engineer

Houston, TX

The ServiceNow Platform Engineer provides technical and consultative support on the most complex ... plan, ITSM and Service Now Preferred Qualifications: * Configuration and modification of the ...

Sonar

AI Systems Engineer

Austin, TX · Remote

ITSM Platform Ownership (JSM): Administering, configuring, and continuously evolving Jira Service ... Automation Engineering: Designing and implementing sophisticated workflow automations - using ...

Huntington

ServiceNow Platform Engineer

Houston, TX · On-site

The ServiceNow Platform Engineer provides technical and consultative support on the most complex ... plan, ITSM and Service Now Preferred Qualifications: * Configuration and modification of the ...

previous page

Showing results 41-60

All JobsItsm Engineer JobsItsm Engineer Jobs in Texas

Itsm Engineer information

See Texas salary details

$34.5K

$81.3K

$127.2K

How much do itsm engineer jobs pay per year?

As of Aug 13, 2026, the average yearly pay for itsm engineer in Texas is $81,259.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,300.00 and $90,800.00 per year, depending on experience, location, and employer.

What is an ITSM engineer?

ITSM Engineers are professionals who specialize in implementing, managing, and optimizing IT Service Management (ITSM) frameworks and tools within organizations. They ensure that IT services align with business needs by designing workflows, automating processes, and supporting ITSM platforms like ServiceNow, BMC Remedy, or Cherwell. Their responsibilities often include configuring service catalogs, managing incidents and requests, and improving service delivery through best practices based on ITIL or other standards. These engineers play a key role in maintaining high service quality and efficient IT operations.

What skills and qualifications are needed to thrive as an ITSM engineer?

To thrive as an ITSM Engineer, you need a strong background in IT service management frameworks (such as ITIL), process optimization, and incident/problem management, often supported by a degree in IT or related certifications. Familiarity with ITSM platforms like ServiceNow, BMC Remedy, or Jira Service Management, as well as ITIL certification, is commonly required. Excellent communication, analytical thinking, and customer service skills help you collaborate effectively and address stakeholder needs. These abilities ensure efficient IT service delivery, continuous improvement, and alignment of IT services with business objectives.

How does an ITSM engineer typically collaborate with other IT teams to resolve incidents and implement changes?

An ITSM Engineer works closely with various IT teams, such as network, security, and application support, to ensure smooth incident resolution and effective change management. They often coordinate communication between stakeholders, facilitate root cause analysis meetings, and document processes to maintain compliance with ITIL standards. Collaboration tools and regular stand-ups are common, helping the ITSM Engineer bridge gaps between technical teams and business units to ensure services meet organizational needs.

What is the difference between Itsm Engineer vs Service Desk Analyst?

AspectItsm EngineerService Desk Analyst
CertificationsITIL, Service Management certificationsITIL, Service Desk certifications often preferred
Work EnvironmentIT departments, technical teams, enterprise environmentsHelp desk, support centers, customer service settings
ResponsibilitiesDesigning, implementing, and managing ITSM processesHandling user tickets, troubleshooting, providing first-line support
Industry UsageIT service providers, large organizationsAny organization with IT support needs

While both roles involve IT support and require ITIL knowledge, an Itsm Engineer focuses on designing and managing ITSM processes, whereas a Service Desk Analyst primarily handles user support and issue resolution. The Itsm Engineer's role is more technical and process-oriented, while the Service Desk Analyst provides frontline support to end-users.

What are popular job titles related to Itsm Engineer jobs in Texas? For Itsm Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Itsm Engineer jobs in Texas look for? The top searched job categories for Itsm Engineer jobs in Texas are:
What cities in Texas are hiring for Itsm Engineer jobs? Cities in Texas with the most Itsm Engineer job openings:
Itsm Engineer jobs near you
Infographic showing various Itsm Engineer job openings in Texas as of August 2026, with employment types broken down into 92% Full Time, 2% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $81,259 per year, or $39.1 per hour.

Lead ServiceNow Developer

Rootshell Enterprise Technologies, Inc.

Dallas, TX • On-site

$50.75 - $69.75/hr

Full-time

Re-posted 26 days ago

Job description

Hello All,
Hope you are doing good, Please go through the requirement and let me know your interest..
Role: Lead Servicenow Developer,
Location: Dallas, TX
Duration: Long Term..
Note: Client is looking for hands on experience with Lead Servienow Development, Portal, Java ..
Duties: Key Job Functions: At least 5+ years of experience in ITSM Business Process and Technical Process High Level Design and technical solutions for ServiceNow implementation Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, CMDB, Asset Management, Change Management, Custom Development, etc. Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application. Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow Proficient in working with Agile/Scrum SDLC, experience using an Agile project methodology in the development and implementation of solutions. Proficient in all areas of ServiceNow development and configuration including but not limited to Business Rules, ACLs, Script Includes, UI Scripts, Scheduled Jobs, Client Scripts, UI Pages, UI Macros, UI Policies, Portal components and workflows. Skills: ServiceNow & Javascript Keywords: Education: A bachelor's degree in software development, information technology, or a related field is necessary for this position. Industry certifications and experience coding web applications may be preferred. Skills and Experience: Required Skills: JAVASCRIPT SDLC ITIL APPLICATION INTEGRATION SAAS Additional Skills: WEB-BASED CODING DATABASES PROTOTYPE STRUCTURED SOFTWARE WEB BASED

Apply