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Itsm Engineer Jobs in Texas (NOW HIRING)

RecruitTalent LLC.

ServiceNow Developer

Dallas, TX · On-site

$120K - $130K/yr

The ideal candidate will have at least 5 years of relevant experience and hold certifications in Certified Application Developer (CAD) and CSM, HRSD, ITAM, or ITSM implementation. This role requires ...

Judge Group, Inc.

ServiceNow Developer - W2

Irving, TX · On-site

$69 - $74/hr

ServiceNow Developer (ITSM) We are not accepting C2C or 1099 arrangements. Location: Irving, TX (Las Colinas) or Charlotte, NC (Brevard) Experience Level: Mid-Senior (5+ years ServiceNow; 10+ years ...

NeoDym Technologies

Service Now Engineer

Texas City, TX · On-site

$55 - $58/mo

POSITION Service Now Engineer LOCATION Dallas, TX - 3 days Onsite DURATION 12+ Month INTERVIEW TYPE ... Experience with ITSM, ITOM, CMDB, Service Catalog, CSDM, Discovery, Event Management. * Familiar ...

3B Staffing LLC

Observability Engineer

Dallas, TX · On-site

... ITSM, CI/CD, and collaboration tools. • Define golden signals, SLIs/SLOs, and dashboards for ... of DevOps, SRE principles, and business observability. Other Requirements: - Good communication ...

3B Staffing LLC

Observability Engineer

Dallas, TX · On-site

... ITSM, CI/CD, and collaboration tools. • Define golden signals, SLIs/SLOs, and dashboards for ... of DevOps, SRE principles, and business observability. Other Requirements: - Good communication ...

VeridianTech

Senior Site Reliability Engineer

Richardson, TX · On-site

$51.75 - $68.75/hr

Event correlation, AIOps with deep understanding of ITSM tools Microservices architecture with API's and REST API's CICD tooling and best practices Cloud platforms such as AWS, Azure, and Google ...

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Showing results 21-40

All JobsItsm Engineer JobsItsm Engineer Jobs in Texas

Itsm Engineer information

See Texas salary details

$34.5K

$81.3K

$127.2K

How much do itsm engineer jobs pay per year?

As of Aug 13, 2026, the average yearly pay for itsm engineer in Texas is $81,259.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,300.00 and $90,800.00 per year, depending on experience, location, and employer.

What is an ITSM engineer?

ITSM Engineers are professionals who specialize in implementing, managing, and optimizing IT Service Management (ITSM) frameworks and tools within organizations. They ensure that IT services align with business needs by designing workflows, automating processes, and supporting ITSM platforms like ServiceNow, BMC Remedy, or Cherwell. Their responsibilities often include configuring service catalogs, managing incidents and requests, and improving service delivery through best practices based on ITIL or other standards. These engineers play a key role in maintaining high service quality and efficient IT operations.

What skills and qualifications are needed to thrive as an ITSM engineer?

To thrive as an ITSM Engineer, you need a strong background in IT service management frameworks (such as ITIL), process optimization, and incident/problem management, often supported by a degree in IT or related certifications. Familiarity with ITSM platforms like ServiceNow, BMC Remedy, or Jira Service Management, as well as ITIL certification, is commonly required. Excellent communication, analytical thinking, and customer service skills help you collaborate effectively and address stakeholder needs. These abilities ensure efficient IT service delivery, continuous improvement, and alignment of IT services with business objectives.

How does an ITSM engineer typically collaborate with other IT teams to resolve incidents and implement changes?

An ITSM Engineer works closely with various IT teams, such as network, security, and application support, to ensure smooth incident resolution and effective change management. They often coordinate communication between stakeholders, facilitate root cause analysis meetings, and document processes to maintain compliance with ITIL standards. Collaboration tools and regular stand-ups are common, helping the ITSM Engineer bridge gaps between technical teams and business units to ensure services meet organizational needs.

What is the difference between Itsm Engineer vs Service Desk Analyst?

AspectItsm EngineerService Desk Analyst
CertificationsITIL, Service Management certificationsITIL, Service Desk certifications often preferred
Work EnvironmentIT departments, technical teams, enterprise environmentsHelp desk, support centers, customer service settings
ResponsibilitiesDesigning, implementing, and managing ITSM processesHandling user tickets, troubleshooting, providing first-line support
Industry UsageIT service providers, large organizationsAny organization with IT support needs

While both roles involve IT support and require ITIL knowledge, an Itsm Engineer focuses on designing and managing ITSM processes, whereas a Service Desk Analyst primarily handles user support and issue resolution. The Itsm Engineer's role is more technical and process-oriented, while the Service Desk Analyst provides frontline support to end-users.

What are popular job titles related to Itsm Engineer jobs in Texas? For Itsm Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Itsm Engineer jobs in Texas look for? The top searched job categories for Itsm Engineer jobs in Texas are:
What cities in Texas are hiring for Itsm Engineer jobs? Cities in Texas with the most Itsm Engineer job openings:
Itsm Engineer jobs near you
Infographic showing various Itsm Engineer job openings in Texas as of August 2026, with employment types broken down into 92% Full Time, 2% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $81,259 per year, or $39.1 per hour.

ServiceNow ITSM Architect - Onsite Role./ This week Interview

Advent Global Solutions, Inc.

Plano, TX • On-site

$68.50 - $86.25/hr

Other

Re-posted 17 days ago

Job description

100% On-Site in Plano, Texas

6-12+Months contract with extensions

Role: ServiceNow Architect
Highly skilled professional with atleast 7+ years experience in designing, implementing, and governing complex ServiceNow solutions, requiring a deep understanding of the platform's capabilities and best practices, as well as the ability to lead implementation projects with a focus on strategic architecture and governance
Requirements Gathering:
Collaborate with stakeholders to understand business requirements, translate them into detailed functional specifications for ServiceNow solutions, and prioritize features based on business impact.
Technical Expertise:
Possess in-depth knowledge of ServiceNow core functionalities, including ITSM, workflows, scripting (JavaScript, GlideScript), integrations, reporting capabilities.
Technical Mentorship:
Provide technical mentorship and guidance to other ServiceNow developers and administrators, ensuring knowledge transfer and best practices adoption across the team

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