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Itsm Engineer Jobs in Texas (NOW HIRING)

Lennar

Sr Software Engineer

Irving, TX · On-site

$117K - $155K/yr

Sr Software Engineer We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to ... Design, develop, and maintain ServiceNow solutions across ITSM and HRSD. * Build custom ...

Programmers.io

ServiceNow Developer

Dallas, TX · On-site

$53.75 - $73.75/hr

ServiceNow Senior Developer ( secops ) Location: Cincinnati, OH/ Minneapolis, MN/ Portland OR ... Should have understanding on ITIL/ITSM processes. * Good hands-on knowledge and experience of ...

Lennar

Sr Software Engineer

Irving, TX

$117K - $155K/yr

Sr Software Engineer We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to ... Design, develop, and maintain ServiceNow solutions across ITSM and HRSD. * Build custom ...

Govcio LLC

ServiceNow Developer

San Antonio, TX · On-site

$100K - $130K/yr

The ideal candidate will recommend Information Technology Service Management (ITSM) best practices ... Primary duties of ServiceNow Developer include, but are not limited to: * Collaborate with all team ...

RecruitTalent LLC.

ServiceNow Developer

Dallas, TX · On-site

$120K - $130K/yr

The ideal candidate will have at least 5 years of relevant experience and hold certifications in Certified Application Developer (CAD) and CSM, HRSD, ITAM, or ITSM implementation. This role requires ...

Govcio LLC

ServiceNow Developer

San Antonio, TX · On-site

$100K - $130K/yr

The ideal candidate will recommend Information Technology Service Management (ITSM) best practices ... Primary duties of ServiceNow Developer include, but are not limited to: * Collaborate with all team ...

Govcio LLC

ServiceNow Developer

San Antonio, TX · On-site

$100K - $130K/yr

GovCIO is currently hiring a ServiceNow Developer for our Deployable Communications Team. This ... Leverage ITSM knowledge and experience and assist with the updating of operational documentation ...

Govcio LLC

ServiceNow Developer

San Antonio, TX · On-site

$100K - $130K/yr

The ideal candidate will recommend Information Technology Service Management (ITSM) best practices ... Primary duties of ServiceNow Developer include, but are not limited to: * Collaborate with all team ...

NeoDym Technologies

Service Now Engineer

Texas City, TX · On-site

$55 - $58/mo

POSITION Service Now Engineer LOCATION Dallas, TX - 3 days Onsite DURATION 12+ Month INTERVIEW TYPE ... Experience with ITSM, ITOM, CMDB, Service Catalog, CSDM, Discovery, Event Management. * Familiar ...

AT&T

Principal System Engineering - SRE

Dallas, TX

$155K - $261K/yr

Modern Enterprise Release Management/Change Management and ITSM Preferred: * BS/BA in Computer Science * Preferred tools: modern Release Management processes for Agile and DevOps environments * Jira ...

3B Staffing LLC

Observability Engineer

Dallas, TX · On-site

Observability Engineer Role Summary: The Observability Engineer will lead the design and ... Architect integration with ITSM, CI/CD, and collaboration tools. * Define golden signals, SLIs/SLOs ...

AT&T

Principal System Engineering - SRE

Plano, TX

$155K - $261K/yr

Modern Enterprise Release Management/Change Management and ITSM Preferred: * BS/BA in Computer Science * Preferred tools: modern Release Management processes for Agile and DevOps environments * Jira ...

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Showing results 21-40

All JobsItsm Engineer JobsItsm Engineer Jobs in Texas

Itsm Engineer information

See Texas salary details

$34.5K

$81.3K

$127.2K

How much do itsm engineer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for itsm engineer in Texas is $81,259.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,300.00 and $90,800.00 per year, depending on experience, location, and employer.

What is an ITSM engineer?

ITSM Engineers are professionals who specialize in implementing, managing, and optimizing IT Service Management (ITSM) frameworks and tools within organizations. They ensure that IT services align with business needs by designing workflows, automating processes, and supporting ITSM platforms like ServiceNow, BMC Remedy, or Cherwell. Their responsibilities often include configuring service catalogs, managing incidents and requests, and improving service delivery through best practices based on ITIL or other standards. These engineers play a key role in maintaining high service quality and efficient IT operations.

What skills and qualifications are needed to thrive as an ITSM engineer?

To thrive as an ITSM Engineer, you need a strong background in IT service management frameworks (such as ITIL), process optimization, and incident/problem management, often supported by a degree in IT or related certifications. Familiarity with ITSM platforms like ServiceNow, BMC Remedy, or Jira Service Management, as well as ITIL certification, is commonly required. Excellent communication, analytical thinking, and customer service skills help you collaborate effectively and address stakeholder needs. These abilities ensure efficient IT service delivery, continuous improvement, and alignment of IT services with business objectives.

How does an ITSM engineer typically collaborate with other IT teams to resolve incidents and implement changes?

An ITSM Engineer works closely with various IT teams, such as network, security, and application support, to ensure smooth incident resolution and effective change management. They often coordinate communication between stakeholders, facilitate root cause analysis meetings, and document processes to maintain compliance with ITIL standards. Collaboration tools and regular stand-ups are common, helping the ITSM Engineer bridge gaps between technical teams and business units to ensure services meet organizational needs.

What is the difference between Itsm Engineer vs Service Desk Analyst?

AspectItsm EngineerService Desk Analyst
CertificationsITIL, Service Management certificationsITIL, Service Desk certifications often preferred
Work EnvironmentIT departments, technical teams, enterprise environmentsHelp desk, support centers, customer service settings
ResponsibilitiesDesigning, implementing, and managing ITSM processesHandling user tickets, troubleshooting, providing first-line support
Industry UsageIT service providers, large organizationsAny organization with IT support needs

While both roles involve IT support and require ITIL knowledge, an Itsm Engineer focuses on designing and managing ITSM processes, whereas a Service Desk Analyst primarily handles user support and issue resolution. The Itsm Engineer's role is more technical and process-oriented, while the Service Desk Analyst provides frontline support to end-users.

What are popular job titles related to Itsm Engineer jobs in Texas?

For Itsm Engineer jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Itsm Engineer jobs in Texas look for?

The top searched job categories for Itsm Engineer jobs in Texas are:

What cities in Texas are hiring for Itsm Engineer jobs?

Cities in Texas with the most Itsm Engineer job openings:

Itsm Engineer jobs near you
Infographic showing various Itsm Engineer job openings in Texas as of August 2026, with employment types broken down into 92% Full Time, 2% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $81,259 per year, or $39.1 per hour.

Sr Software Engineer

Lennar

Irving, TX • On-site

$117K - $155K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 19 days ago

Key responsibilities

  • Design, develop, and maintain ServiceNow solutions across ITSM and HRSD.

  • Build custom applications on the ServiceNow Platform using App Studio and design integrations with Integration Hub and custom APIs.

  • Design and orchestrate workflows using Flow Designer, develop user experiences with UI Builder and Next Experience, and support platform adoption and security.

Lennar rating

8.0

Company rating: 8.0 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

16th of 80 rated construction

Job description

Sr Software Engineer
We are Lennar
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.
A Career that Empowers You to Build Your Future
The Sr Software Engineer reports directly to the Engineering Manager. As a Sr Software Engineer, you will design, build, and support enterprise-grade ServiceNow solutions spanning IT Service Management (ITSM), Human Resources Service Delivery (HRSD) & Enterprise workflows
This role requires a hands-on engineer who combines strong ServiceNow platform expertise with full stack development skills to deliver custom applications, modern user experiences, and enterprise integrations.
Responsibilities include working closely with the product management team to ensure we deliver the best user experiences.
Your Responsibilities on the Team
  • Design, develop, and maintain ServiceNow solutions across ITSM and HRSD.
  • Build custom applications on the ServiceNow Platform using App Studio.
  • Design and architect ServiceNow integrations using Integration Hub, custom APIs, and enterprise integration patterns.
  • Develop and maintain advanced scripts, Script Includes, Business Rules, and Client Scripts.
  • Design and orchestrate complex workflows using Flow Designer.
  • Build modern, intuitive user experiences using UI Builder and Next Experience.
  • Develop and maintain custom portal widgets on Employee Center pro.
  • Configure and support Playbooks to guide agents through structured processes.
  • Full stack development beyond ServiceNow Platform using moderns frameworks for Front end and backend development.
  • Support adoption of NowAssist and other ServiceNow AI capabilities to reduce manual effort and improve service outcomes.
  • Ensure data security, role-based access, and compliance across platform solutions.
  • Partner with architects, product owners, and business stakeholders to translate requirements into scalable technical solutions.
  • Participate in code reviews, technical design discussions, and platform governance.
  • Promote a supportive and collaborative teamwork environment across diverse groups.

Requirements
Core Platform Skills
  • ServiceNow Platform development and administration
  • IT Service Management (ITSM)
  • ITOM Fundamentals
  • Advanced ServiceNow scripting (JavaScript, Script Includes, Business Rules, Client Scripts)
  • Flow Designer and advanced workflow orchestration

Specialized Expertise
  • Human Resources Service Delivery (HRSD)
  • Custom application development using ServiceNow App Studio
  • Integration Hub and enterprise integrations
  • UI Builder and Next Experience
  • Playbook experience
  • NowAssist - Fundamentals

Full Stack Development Skills
  • Front-end development (HTML5, CSS3, JavaScript, and modern frameworks)
  • Back-end development and REST/SOAP API integration
  • Database design and query skills (SQL/NoSQL)
  • Version control and CI/CD practices (e.g., Git)

Education and Experience Requirements
  • 6+ years of overall IT experience
  • 4+ years of hands-on ServiceNow development experience
  • Proven experience with both ServiceNow platform development and Full Stack development
  • Experience delivering ServiceNow solutions across ITSM and/or HRSD
  • Excellent communication, collaboration, and problem-solving skills

Physical & Office/Site Presence Requirements:
This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.
This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.
Life at Lennar
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

What Lennar employees say

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About Lennar

Sourced by ZipRecruiter

Since 1954, Lennar has built over one million new homes for families across America. We build in some of the nation’s most popular cities, and our communities cater to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or Active Adult.

Industry

Construction

Company size

5,001 - 10,000 Employees

Headquarters location

Miami, FL, US

Year founded

1954

Social media

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