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Itsm Contract Jobs in Alabama (NOW HIRING)

Kanak Elite Services Inc

ServiceNow Developer

Montgomery, AL · On-site

$53.50 - $73.50/hr

Montgomery, AL Onsite Duration : long term contract As of now, all candidates need to have all ... ServiceNow Certified Implementation Specialist (CIS) - ITSM * ServiceNow Certified Application ...

vTech Solution

ServiceNow Developer

Montgomery, AL · On-site

$53.50 - $73.50/hr

Contract - 12 Months (Possibility of extension) Interview: Video/In person POSITION SUMMARY: * We ... Develop and support solutions across ITSM, Security Operations (SecOps), and Governance, Risk, and ...

Teledyne

ServiceNow Developer

Huntsville, AL · On-site

$53.25 - $73.25/hr

... ITSM (IT Service Management), ITOM (IT Operations Management), and SPM (Strategic Portfolio Management) modules. This multi-year contract (8.5 years, initiated January 2023) offers the chance to ...

ASM Research

VMWare Systems Administrator

Athens, AL · On-site

Document, track, and update incidents and service requests in the ITSM ticketing system (e.g ... contract-specific affordability, government clearance and investigation level, and years of ...

New

Astrion

Enterprise Property Manager

Huntsville, AL

Coordinating property actions across IT, the service desk, HR, procurement, and contracts * Data ... Direct experience with ManageEngine (or a comparable ITSM platform) and UKG (or a comparable HR ...

Astrion

Enterprise Property Manager

Huntsville, AL · On-site

Coordinating property actions across IT, the service desk, HR, procurement, and contracts * Data ... Direct experience with ManageEngine (or a comparable ITSM platform) and UKG (or a comparable HR ...

All JobsItsm Contract JobsItsm Contract Jobs in Alabama

Itsm Contract information

See Alabama salary details

$7

$34

$64

How much do itsm contract jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for itsm contract in Alabama is $34.53, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $40.96 per hour, depending on experience, location, and employer.

What is an ITSM contract?

An ITSM (IT Service Management) contract is a formal agreement between a service provider and a client that outlines the terms, responsibilities, and expectations for delivering IT services. These contracts typically define the scope of services, service level agreements (SLAs), performance metrics, support response times, and fees. The purpose is to ensure both parties have a clear understanding of the services provided and the standards to be maintained, helping to manage risk and improve service quality.

What are the key skills and qualifications needed to thrive as an ITSM contract specialist, and why are they important?

To excel as an ITSM Contract Specialist, you need a solid understanding of IT service management frameworks, contract negotiation, and vendor management, often supported by ITIL certification and experience in procurement or legal compliance. Familiarity with ITSM tools like ServiceNow, contract management software, and related documentation systems is commonly required. Strong attention to detail, negotiation skills, and clear communication are essential soft skills for effective stakeholder collaboration and successful contract execution. These skills ensure that IT services are delivered efficiently, risks are managed, and organizational goals are met within agreed contractual terms.

What are some common challenges faced by professionals managing ITSM contracts, and how can they be effectively addressed?

Professionals managing ITSM (IT Service Management) contracts often face challenges such as aligning service levels with business needs, ensuring clear communication between vendors and internal stakeholders, and managing contract compliance. To address these, it's important to establish measurable SLAs, foster regular meetings with both IT and business teams, and utilize contract management tools for tracking obligations and performance. Being proactive in issue resolution and maintaining strong vendor relationships also contribute to smoother contract management and better service outcomes.

What is the difference between Itsm Contract vs Service Desk Analyst?

AspectItsm ContractService Desk Analyst
CertificationsITIL, Service Management certificationsITIL, CompTIA A+, HDI-SD
Work EnvironmentContract-based, project-specific, IT service management teamsHelp desk, support center, IT support teams
Employer & IndustryIT service providers, consulting firms, large enterprisesCorporate IT departments, MSPs, support centers

While both roles involve IT service support, an Itsm Contract typically refers to a contractual agreement for IT service management projects, whereas a Service Desk Analyst is a role focused on providing frontline IT support. The contract role may involve overseeing multiple projects and ensuring service delivery, while the analyst handles day-to-day user issues. Understanding these differences helps organizations assign the right talent for specific IT support needs.

What are the most commonly searched types of Itsm jobs in Alabama?

The most popular types of Itsm jobs in Alabama are:

What are popular job titles related to Itsm Contract jobs in Alabama?

For Itsm Contract jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Itsm Contract jobs in Alabama look for?

The top searched job categories for Itsm Contract jobs in Alabama are:

What cities in Alabama are hiring for Itsm Contract jobs?

Cities in Alabama with the most Itsm Contract job openings:

Itsm Contract jobs near you

ServiceNow Developer

Montgomery, AL • On-site

Kanak Elite Services Inc
Software Development • 51 - 200 employees
Learn more about Kanak Elite Services Incexternal

$53.50 - $73.50/hr

Contractor

Re-posted 5 days ago

Job description

Hello There,

My name is Himanshu Sharma, and I serve as the Recruitment Lead at Kanak-IT INC. I am reaching out to share an excellent career opportunity for the role of ServiceNow Developer with our esteemed client. If you are interested then please share your updated resume at Himanshu01@kanakits.com .

Job Description

Position           : ServiceNow Developer

Location          : Montgomery, AL Onsite

Duration         : long term contract

As of now, all candidates need to have all three certs, might consider two, but candidates with all three certs will be considered 1st by the customer

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist (CIS) – ITSM
  • ServiceNow Certified Application Developer (CAD)

Description

The ServiceNow Developer will support the Medicaid Enterprise Systems (MES) project by designing, developing, configuring, and maintaining ServiceNow applications that align with IT Service Management (ITSM) processes. This role will be responsible for building workflows, automations, and integrations to support incident, change, release, and problem management across multiple MES modules. The developer will collaborate with module contractors, product owners, and enterprise teams to ensure consistent and efficient service delivery.
Skills
 

Required
• Strong proficiency in ServiceNow development (forms, workflows, business rules, client scripts, UI policies).
• Knowledge of ServiceNow ITSM modules: Incident, Problem, Change, Release, Service Catalog, CMDB, Knowledge Management, Event Monitoring.
• Ability to troubleshoot, analyze, and resolve ServiceNow platform issues.
• Strong understanding of ITIL practices.
• Excellent communication and collaboration skills.
• ITIL 4 Foundation or Higher
 

Skills Preferred
• Experience with ServiceNow Flow Designer, IntegrationHub, and custom app development.
• Knowledge of government IT projects or large-scale enterprise environments.
• Strong documentation skills (workflows, configuration, solution design).
 

Experience Required
• 3–5+ years of ServiceNow development experience in ITSM environments.
• Hands-on experience implementing workflows and integrations in ServiceNow.
• Experience participating in testing, code reviews, and deployment activities.
• Certified ServiceNow System Administrator
 

Experience Preferred
Prior experience with Agile Methodology.
• Prior experience supporting state or federal government IT modernization projects.
• Experience with ServiceNow development, upgrades and maintaining customizations.
• Experience working with cross-functional project teams, product owners, module
contractors, IT leads.
 

Education Required
• Bachelor’s degree in computer science, Information Technology, or related field.
• 10+ years equivalent work experience may be considered in lieu of a degree.

Preferred
Additional coursework or certifications in IT Service Management, Software Engineering or Enterprise Architecture.
 

Certifications Required
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Implementation Specialist (CIS) – ITSM
• ServiceNow Certified Application Developer (CAD)