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Princeton IT Services

Splunk ITSI Lead SME

New York, NY · On-site

Splunk ITSI Lead SME Location: New York, NY Job Type: Contract Role Overview The Splunk ITSI Lead SME will be responsible for designing, configuring, and governing IT Service Intelligence (ITSI) to ...

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Diverse Lynx

Splunk Developer

Louisville, KY · On-site

The role involves designing and implementing ITSI service models, building dashboards, and analyzing incidents for root cause and service impact. Responsibilities : • Design and implement ITSI ...

Career Listings

AIOps Engineer

Fort Belvoir, VA

$190K - $218K/yr

Architect closed-loop remediation workflows by deeply integrating Splunk ITSI alerts with ServiceNow Event Management and Incident Management modules. * Mission-Critical Observability: Architect and ...

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IntraEdge

Senior Cybersecurity Engineer

Charlotte, NC · Hybrid

$111K - $153K/yr

Administer and support Splunk Enterprise, Splunk Cloud, Enterprise Security (ES), ITSI, SOAR, and UBA environments. * Lead Splunk Cloud migration initiatives and hybrid deployment strategies.

JCS Solutions LLC

AIOps Engineer

Arlington, VA · On-site

... ITSI alerts with ServiceNow Event Management and Incident Management modules • Architect and maintain Splunk AIOps solutions across unclassified and classified enclaves to provide real-time ...

ValidaTek, Inc.

AIOps Engineer

Fort Belvoir, VA · On-site

$90K/yr

Utilize Splunk ITSI to correlate multi-source events, reduce alert fatigue, and prioritize mission-impacting incidents. * Collaborate with cybersecurity operations teams to integrate AIOps insights ...

Sonoma Consulting Inc.

Splunk Architect

Boston, MA

Only US Citizen and GC Mandatory 3+ years experience with Splunk on a large enterprise level Any experience with Splunk premium apps such as Splunk ES or ITSI is not required, but would be welcomed ...

Tamus

Wage Agency Instructor - Leadership

Bryan, TX · On-site

$45/hr

Works with the Leadership team and ITSI customers to deliver training in and assist in development of TEEX Leadership courses. This position reports to the Training Manager - ITSI Special Projects.

ValidaTek, Inc.

AIOps Engineer

Fort Belvoir, VA · On-site

Utilize Splunk ITSI to correlate multi-source events, reduce alert fatigue, and prioritize mission-impacting incidents. * Collaborate with cybersecurity operations teams to integrate AIOps insights ...

JCS Solutions LLC

Senior AI OPS Engineer

Fort Belvoir, VA · On-site

$150K - $174K/yr

Utilize IT Service Intelligence (ITSI) to correlate multi-source events, reducing noise and prioritizing high-impact mission alerts. * Cyber Defense Support: Collaborate with the Cyber Security ...

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Itsi information

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$74K

$142.1K

$170K

How much do itsi jobs pay per year?

As of Jul 2, 2026, the average yearly pay for itsi in the United States is $142,133.00, according to ZipRecruiter salary data. Most workers in this role earn between $143,000.00 and $143,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by ITSI (IT Service Intelligence) analysts when integrating new data sources into Splunk environments?

ITSI analysts often encounter challenges such as data normalization, ensuring data quality, and mapping new data sources to existing service models when integrating into Splunk environments. They must work closely with IT operations and engineering teams to coordinate data onboarding and resolve issues related to data format inconsistencies or missing fields. Effective communication, attention to detail, and a strong understanding of Splunk's data ingestion and correlation features are key to overcoming these challenges and maintaining reliable service insights.

What are the key skills and qualifications needed to thrive as an ITSI (IT Service Intelligence) Specialist, and why are they important?

To thrive as an ITSI Specialist, you need a solid background in IT operations, data analysis, and experience with monitoring and incident management, typically supported by a bachelor’s degree in information technology or computer science. Familiarity with Splunk IT Service Intelligence (ITSI), as well as certifications like Splunk Core Certified Power User or Splunk ITSI Certified Admin, are highly beneficial. Strong problem-solving abilities, communication, and collaboration skills set top performers apart in this role. These skills and qualifications are vital for proactively identifying, analyzing, and resolving IT service issues to ensure system reliability and business continuity.

What is the difference between Itsi vs Security Guard?

AspectItsiSecurity Guard
Required CredentialsTypically requires security training, certifications, and licensingRequires security training, licensing, and sometimes specific certifications
Work EnvironmentIndoor and outdoor security, surveillance, event securityPatrols, access control, alarm response at various sites
Employer & Industry UsageUsed across security firms, event venues, corporate buildingsEmployed by security companies, private clients, government agencies
Common Search & ComparisonOften compared for security roles and certificationsCommonly compared with Itsi for security career paths

Both Itsi and Security Guard roles involve security responsibilities, require similar certifications, and are employed in various industries. While Itsi may focus more on specialized security training, Security Guards perform patrols and access control. Understanding their differences helps in choosing the right security career path.

What is an ITSI job?

An ITSI (IT Service Intelligence) job typically involves monitoring, analyzing, and optimizing IT operations using Splunk's ITSI platform. ITSI professionals work on event correlation, predictive analytics, and IT performance monitoring to ensure system reliability. They help organizations prevent outages, improve service efficiency, and respond to incidents proactively. Their role may include creating dashboards, setting up key performance indicators (KPIs), and configuring alerts for IT infrastructure and applications.

What are ITSI professionals?

ITSI stands for IT Service Intelligence, often referring to professionals who work with Splunk IT Service Intelligence (ITSI), a monitoring and analytics solution for managing IT operations. These professionals are responsible for implementing, configuring, and maintaining the ITSI platform to provide insights into IT performance, detect issues, and optimize service delivery. They analyze data from various IT systems, create dashboards, and set up alerts to help organizations ensure uptime and resolve incidents quickly. ITSI professionals play a key role in improving operational efficiency and supporting digital transformation within organizations.
More about Itsi jobs
What states have the most Itsi jobs? States with the most job openings for Itsi jobs include:
What job categories do people searching Itsi jobs look for? The top searched job categories for Itsi jobs are:
Itsi jobs near you
Infographic showing various Itsi job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, 1% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $142,133 per year, or $68.3 per hour.
Splunk ITSI Lead SME

Splunk ITSI Lead SME

Princeton IT Services

New York, NY • On-site

Contractor

Posted 19 days ago

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Job description

Job Title: Splunk ITSI Lead SME

Location: New York, NY

Job Type: Contract

Role Overview

The Splunk ITSI Lead SME will be responsible for designing, configuring, and governing IT Service Intelligence (ITSI) to support service-centric monitoring, health scoring, and analytics.

Key Responsibilities

  • Lead Splunk ITSI administration and configuration
  • Design and implement service models, entities, and dependencies
  • Define KPI frameworks, thresholds, and aggregation strategies
  • Configure health scores, service analyzers, and correlation searches
  • Optimize ITSI performance and scalability
  • Establish platform governance, standards, and best practices
  • Provide SME guidance to engineering and operations teams

Required Skills & Experience

  • 7+ years of Splunk experience with strong ITSI expertise
  • Hands-on experience with service modeling, KPI design, and health scoring
  • Experience in performance tuning and large-scale ITSI environments
  • Strong understanding of enterprise monitoring and service assurance