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Itsc Jobs (NOW HIRING)

Ramp Manager

Aston, PA · On-site

$76K - $102K/yr

Enforces and upholds all ITSC rules, regulations and policies * Approaches violations with care and administers disciplinary actions when required * Monitors and approves terminal purchases for ...

On Boarding Concierge

Phoenix, AZ

$15.50 - $19.75/hr

The On boarding Case Managers will coordinate the following: 1. Provide first contact and be the face of Amex to new hires after offer acceptance 2. Manage ITSC and Ariba requests for new equipment ...

Tier 1 Help Desk Support

Annapolis Junction, MD · On-site

$22 - $29.75/hr

Promptly categorizes, generates, routes and escalates, when necessary, customer requests that are escalated beyond the ITSC area of responsibility. Requirements: * Must be U.S. Citizen * Must have ...

Service Desk AgentOSS AV SMEOSS ITSC SME * IT IS_Service Desk * 8-10 Years experience Regards, Pallavi Verma Sr. Technical Recruiter | Syntricate Technologies Inc. Direct : 781-552-4333 | Email ...

$64.75 - $86.50/hr

Security Clearance: Current Department of Defense (DoD) Top Secret/Sensitive Compartmented Information (TS/SCI) with Polygraph is required . Description: Braxton -Grant Technologies is looking for a ...

Manage ITSC and Ariba requests for new equipment * Oversee ordering IDs * Manage laptop configuration & installation * Address any questions from new employees regarding American Express including ...

RFC, IMR, ITSC, Cloud - ePaaS/IaaS, SSO, MR, SSO, MYCA, CRPS, LISA/LARA, XL Release etc...) * Web Services (SOAP/REST) * Native XML database features (we are heavily using native XMLs in CTT ...

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Itsc information

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How much do itsc jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for itsc in the United States is $15.01, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.35 per hour, depending on experience, location, and employer.

How does an IT Service Coordinator (ITSC) typically interact with other departments in an organization?

An IT Service Coordinator (ITSC) regularly collaborates with departments such as HR, finance, and operations to understand their technology needs and resolve issues efficiently. This role often acts as a liaison between end users and technical teams, ensuring clear communication and timely service delivery. Successful ITSCs build strong relationships across the organization by proactively addressing concerns and coordinating support efforts, which helps improve overall productivity. Being approachable and responsive is key, as the position requires balancing multiple requests while maintaining service quality.

What is the difference between Itsc vs Network Technician?

AspectItscNetwork Technician
Required CertificationsITSC Certification, CompTIA A+, Network+CompTIA A+, Network+, Cisco CCNA
Work EnvironmentIT support, troubleshooting, customer serviceNetwork setup, maintenance, troubleshooting in various environments
Industry UsageIT support, help desk, technical servicesNetworking, telecommunications, IT infrastructure

The Itsc and Network Technician roles share certifications like CompTIA A+ and Network+, but Itsc typically focuses on IT support and customer service, while Network Technicians specialize in network setup and maintenance. Both roles are essential in IT, but they differ in daily tasks and industry focus.

What are ITSC professionals?

ITSC stands for Information Technology Support Center professionals. They are responsible for providing technical support and assistance to users within an organization, mainly focusing on troubleshooting hardware, software, and network issues. ITSC staff help maintain the smooth operation of computer systems, ensure the security of digital information, and often serve as the first point of contact for employees experiencing technical problems. Their roles can also include system updates, user account management, and training users on new technologies.

What are the key skills and qualifications needed to thrive as an IT Support Center (ITSC) Specialist, and why are they important?

To thrive as an IT Support Center (ITSC) Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and networks, and typically a degree in information technology or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and help desk software is essential. Exceptional communication, patience, and problem-solving abilities help you deliver excellent customer service and resolve issues efficiently. These skills ensure quick resolution of technical problems, minimize downtime, and maintain user satisfaction within an organization.
More about Itsc jobs
What states have the most Itsc jobs? States with the most job openings for Itsc jobs include:
Infographic showing various Itsc job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $31,227 per year, or $15 per hour.

$76K - $102K/yr

Full-time

Posted 16 days ago


ConGlobal rating

4.6

Company rating: 4.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

ConGlobal is the go-to expert for multimodal, industrial terminal operations. ConGlobal has been firmly planted in the intermodal industry for more than half a century. From the time Malcom McLean brought the shipping container to the world, we've kept our finger on the pulse of the industry and the needs of our customers. The result is an ever-growing list of services that meet ever-evolving needs.
We are passionate about innovation and continue to lead the industry in developing and deploying products that enhance our operations, unlock new markets, and disrupt the status quo. We offer multi-modal expertise with operations across the U.S., Mexico, and Costa Rica and the largest depot terminal network in North America. We have industrial operations insights and specialized technology. We bring these assets together to unlock value, increase operational efficiency, and drive down costs.
We're currently seeking a Ramp Manager to join our team.
The Ramp Manager will lead a complex operation of employees focused on safety, administration, maintenance, train performance and productivity. Ramp Managers are charged with developing and driving ramp strategies and solutions through people, systems and process to continuously ensure excellence in safety, profitability and service. Successful Ramp Managers will meet the customer's scheduling requirements through on-time spot and release of trains with timely grounding of autos.
Location: 329 Bethel Avenue Aston, Pennsylvania 19014 United States
Starting Pay: $76,000-$102,000 per year
Status: Full-Time | Immediate Hire
Schedule: Open availability required, including all shifts, weekends, and holidays.
Responsibilities:
  • Leads Ramp to ensure KPIs are met; (cph, inventories, damage prevention, etc)
  • Accountable for overall P&L responsibilities
  • Develops and drives existing staff to enhance Engagement & Retention within the Ramp
  • Builds collaborative partnerships between ITSC and local railroad officers
  • Acts as key point of contact between ITSC and our customers
  • Enforces and upholds all ITSC rules, regulations and policies
  • Approaches violations with care and administers disciplinary actions when required
  • Monitors and approves terminal purchases for payment & manages purchases within budget
  • Approves weekly time & attendance and ensures data is accurate and timely
  • Partners with Talent Acquisition to ensure the Ramp is fully staffed
  • Owns the Training and Orientation process of all employees to ensure their ongoing success
  • Provides Ramp Metrics & Reports as needed
  • Other duties as assigned (administrative & non-administrative)

Requirements:
  • 3+ years leadership experience
  • Exceptional organizational, multi-tasking and time management skills
  • Excellent communication skills are mandatory
  • Proficient in Outlook and MS Office suite of products
  • Strong Work Ethic
  • Open availability
  • Willingness to work in varying weather conditions
  • Must pass a pre-employment background verification, physical and drug screening
      • The Federal Rail Administration sets and enforces safety regulations and standards for railroad operations. If applicable for the position you are applying to, and if you are offered the position, you will have to take and pass a drug screen.

ConGlobal is an equal opportunity employer committed to creating a diverse and inclusive workplace. We value and celebrate the unique perspectives and contributions of individuals, and we prohibit discrimination and harassment based on any protected characteristic as defined by applicable federal, state, and local laws.
At ConGlobal, base pay for any candidate who successfully completes the selection process is determined by several factors, including but not limited to: location, business needs, job-related skills, experience, qualifications, and internal equity. We are committed to fair and competitive compensation practices and tailor our total rewards package to each individual's background and the specific requirements of the role. This package may include a combination of base pay, incentive or bonus opportunities, and a full range of benefits such as medical, financial, and other wellness offerings-depending on the position and employment status.

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