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Itsc Jobs in Virginia (NOW HIRING)

Itsc information

See Virginia salary details

$8

$14

$21

How much do itsc jobs pay per hour?

As of May 29, 2026, the average hourly pay for itsc in Virginia is $14.88, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $16.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Center (ITSC) Specialist, and why are they important?

To thrive as an IT Support Center (ITSC) Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and networks, and typically a degree in information technology or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and help desk software is essential. Exceptional communication, patience, and problem-solving abilities help you deliver excellent customer service and resolve issues efficiently. These skills ensure quick resolution of technical problems, minimize downtime, and maintain user satisfaction within an organization.

How does an IT Service Coordinator (ITSC) typically interact with other departments in an organization?

An IT Service Coordinator (ITSC) regularly collaborates with departments such as HR, finance, and operations to understand their technology needs and resolve issues efficiently. This role often acts as a liaison between end users and technical teams, ensuring clear communication and timely service delivery. Successful ITSCs build strong relationships across the organization by proactively addressing concerns and coordinating support efforts, which helps improve overall productivity. Being approachable and responsive is key, as the position requires balancing multiple requests while maintaining service quality.

What are ITSC professionals?

ITSC stands for Information Technology Support Center professionals. They are responsible for providing technical support and assistance to users within an organization, mainly focusing on troubleshooting hardware, software, and network issues. ITSC staff help maintain the smooth operation of computer systems, ensure the security of digital information, and often serve as the first point of contact for employees experiencing technical problems. Their roles can also include system updates, user account management, and training users on new technologies.

What is the difference between Itsc vs Network Technician?

AspectItscNetwork Technician
Required CertificationsITSC Certification, CompTIA A+, Network+CompTIA A+, Network+, Cisco CCNA
Work EnvironmentIT support, troubleshooting, customer serviceNetwork setup, maintenance, troubleshooting in various environments
Industry UsageIT support, help desk, technical servicesNetworking, telecommunications, IT infrastructure

The Itsc and Network Technician roles share certifications like CompTIA A+ and Network+, but Itsc typically focuses on IT support and customer service, while Network Technicians specialize in network setup and maintenance. Both roles are essential in IT, but they differ in daily tasks and industry focus.

What job categories do people searching Itsc jobs in Virginia look for? The top searched job categories for Itsc jobs in Virginia are:
Infographic showing various Itsc job openings in Virginia as of May 2026, with employment types broken down into 82% Full Time, 13% Part Time, and 5% Contract. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $30,959 per year, or $14.9 per hour.
NCIS Network Administrator (NetOps/ITSC) | Active TS/SCI clearance

NCIS Network Administrator (NetOps/ITSC) | Active TS/SCI clearance

General Dynamics Information Technology

Quantico, VA

Full-time

Retirement, PTO

Posted 19 days ago


General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

68th of 203 rated it services


Job description

REQ#: RQ218114Public Trust: None Requisition Type: Pipeline Your Impact

Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.

Job Description

Transform technology into opportunity as a Network Administrator (NetOps/ITSC) with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT youll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

** This position is pending contract award in late August / early September 2026 timeframe. **

The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide. NCIS is the DON component with primary responsibility for criminal investigation, law enforcement (LE), counter-terrorism (CT), counterintelligence (CI), and cyber matters. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.

MEANINGFUL WORK AND PERSONAL IMPACT

As a Network Administrator (NetOps/ITSC), the work youll do at GDIT will be impactful to the mission of the NCIS ITD organization in Quantico, VA.

  • Focus on providing essential support for the operation, maintenance, and security compliance of the enterprise network infrastructure.

  • Responsible for monitoring the network, responding to alerts, troubleshooting basic network issues, and escalating complex problems to senior engineers.

  • Perform routine network checks, addressing user-reported network problems following established procedures, implementing security controls as directed by policy, participating in security audits, and ensuring network operations comply with relevant regulations and standards (e.g., DISA STIGs, NIST frameworks) under supervision.

  • Assist with incident response activities, maintaining documentation of common network issues and solutions, managing the provisioning and operation of network resources based on defined processes, and collaborating with other IT teams to resolve issues.

WHAT YOULL NEED TO SUCCEED:

Bring your help desk expertise along with a drive for innovation to GDIT. Our Network Administrator (NetOps/ITSC) must have:

  • Security Clearance Level: Active TS/SCI clearance.

  • Required Experience: 5 years of increasingly complex and progressive experience in computer network engineering.

  • 1 year of specialized experience related to the assigned task.

  • Prior experience providing services of this type in a large government environment.

  • Experience with CISCO Firepower, Palo Alto, and Juniper.

  • Experience with TACLANEs, SolarWinds, IPAM, Kiwi Syslog Server, DHCP, ISE, ACI, NSX, TACACS, RADIUS, MAB, 802.1x, Event Manager Applet, Macro Creation, TFTP, SFTP, Splunk, Microsoft Visio, and Cisco Firewall Management Center.

  • Experience with engineering data center and IP backbone networks in a multivendor, multiprotocol environment, including networks based on various bandwidths to include T1, DS3, Fiber / Optical, DSL, Ethernet, ATM, Frame Relay, and Ethernet over Copper core, distribution, and access media including routers, switches and firewalls.

  • Cisco Certified Network Professional (CCNA) is desirable.

  • Experience with Bootable media creation (Rufus) and Cisco licensing. Experience with engineering data center and IP backbone networks in a multivendor, multiprotocol environment including networks.

  • Required Certifications: CompTIA Security+ CE required; Cisco Certified Network Professional (CCNA) is desired.

  • Education: BS Degree in technical discipline.

  • Location: Onsite at Quantico, VA

  • Position Availability: Pending contract award in late August / early September 2026 timeframe.

  • US Citizenship required


GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

  • Growth: AI-powered career tool that identifies career steps and learning opportunities

  • Support: An internal mobility team focused on helping you achieve your career goals

  • Rewards: Comprehensive benefits and wellness packages, 401K with company match and competitive pay and paid time off

  • Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and youll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.

#NCIScareers

Work Requirements
Years of Experience

5 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

CompTIA Security+ CE | CompTIA - CompTIA

Travel Required

None

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely hourly rate for this position is between $35.04 - $47.40. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans


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About General Dynamics Information Technology

Sourced by ZipRecruiter

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US