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Itil Project Manager Jobs in Chicago, IL (NOW HIRING)

Navtech, Inc.

PMP Project Manager

Chicago, IL · On-site

I have an opportunity for PMP Project Manager - Chicago, IL (REMOTE till COVID). and I am looking ... ITIL • Experience in Financial services industry Regards Alex Keylor NAVTECH INC 1600 Golf Road.

Wavicledata

Project Manager - Contractor

Chicago, IL · On-site

$75.77 - $89.54/hr

The Project Manager manages risk using established project management processes to address ... Familiarity with ITIL concepts. * Strong written and verbal communication skills are required.

Zones

Project Manager, Service Delivery

Carol Stream, IL · Remote

$101K - $120K/yr

Project Manager II will manage projects of varying complexity, work with internal teams and ... PMP, ITIL or equivalent Certification preferred. Required Technical hardware: * Ability to make ...

Humana

Senior IT Project Manager

Chicago, IL · Hybrid

$134K - $135K/yr

Can possess specialized knowledge of Information Technology Infrastructure Library (ITIL) frameworks used to manage risks and issues unique to technology projects. Begins to influence department ...

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All JobsItil Project JobsItil Project Manager JobsItil Project Manager Jobs in Chicago, IL

Itil Project Manager information

See Chicago, IL salary details

$45.8K

$99.5K

$159.2K

How much do itil project manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for itil project manager in Chicago, IL is $99,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,300.00 and $116,400.00 per year, depending on experience, location, and employer.

What is an ITIL Project Manager?

ITIL Project Managers are professionals who oversee projects using the Information Technology Infrastructure Library (ITIL) framework. They are responsible for ensuring that IT service management best practices are followed during project planning, execution, and delivery. Their role involves aligning IT services with the needs of the business, improving processes, and ensuring high-quality service delivery. They often coordinate between technical teams and stakeholders to ensure project goals are met efficiently and in compliance with ITIL standards.

How does an ITIL Project Manager typically collaborate with other departments to ensure successful project delivery?

An ITIL Project Manager frequently works closely with cross-functional teams, including IT operations, service desk, and business units, to align project objectives with organizational service management goals. This collaboration often involves regular meetings to gather requirements, coordinate change management activities, and communicate project progress or risks. Strong stakeholder management and clear communication are essential, as the ITIL Project Manager must ensure that IT service processes support both technical and business needs throughout the project lifecycle.

What are the key skills and qualifications needed to thrive as an ITIL Project Manager, and why are they important?

To thrive as an ITIL Project Manager, you need a solid understanding of IT service management principles, project management methodologies, and typically hold certifications such as ITIL Foundation and PMP or PRINCE2. Familiarity with ITSM tools like ServiceNow, Jira, or BMC Remedy is essential for overseeing processes and project delivery. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and stakeholders successfully. These competencies are crucial for ensuring projects align with business objectives, run smoothly, and deliver consistent value to the organization.

What is the difference between Itil Project Manager vs Service Delivery Manager?

AspectItil Project ManagerService Delivery Manager
CertificationsITIL, PMP, PRINCE2ITIL, PMP, Service Management certifications
Work EnvironmentIT service projects, process improvementService delivery, client relations
Industry UsageIT service providers, tech companiesTelecom, IT services, consulting
Primary FocusManaging ITIL-based projects, processesEnsuring service quality, client satisfaction

The Itil Project Manager focuses on managing ITIL-based projects and processes, ensuring successful implementation and adherence to ITIL standards. In contrast, the Service Delivery Manager concentrates on maintaining service quality and client satisfaction across ongoing services. While both roles require ITIL knowledge and certifications, their core responsibilities differ: project execution versus service management.

Does ITIL include project management?

ITIL (Information Technology Infrastructure Library) is a framework focused on IT service management and does not explicitly include project management practices. However, ITIL processes often support project activities by providing best practices for service delivery and operational efficiency. ITIL certification can complement project management skills, but project management itself typically relies on frameworks like PMI or PRINCE2.

Is ITIL a good career path?

ITIL Project Managers focus on IT service management best practices, often requiring certifications like ITIL Foundation. This role offers opportunities in IT operations, service delivery, and process improvement, with demand across various industries. Developing skills in project management and ITIL frameworks can enhance career growth in this field.

What are the responsibilities of an ITIL project manager?

An ITIL project manager oversees the planning, execution, and delivery of IT service management projects based on ITIL best practices. They coordinate teams, manage project scope and timelines, ensure compliance with ITIL processes, and utilize tools like ServiceNow or BMC to improve service delivery. Certification in ITIL and strong communication skills are often required.

What are popular job titles related to Itil Project Manager jobs in Chicago, IL?

For Itil Project Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Itil Project Manager jobs in Chicago, IL look for?

The top searched job categories for Itil Project Manager jobs in Chicago, IL are:

Itil Project Manager jobs near you
Infographic showing various Itil Project Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $99,471 per year, or $47.8 per hour.

Consultant - ITIL/ITSM Process

Avance Consulting Services

Naperville, IL

Full-time

Re-posted 21 days ago

Job description

Job Description

Hi,
I hope you are doing good.
I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further
Role: Consultant - ITIL/ITSM Process
Duration: Full Time
Location: Naperville, Illinois.
Qualifications
Basic
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 4-year experience in Information Technology.


Preferred
Minimum of 4+ years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management
At least 3 years of experience with ServiceNow or BMC Remedy or other ITSM tools as an advanced user
Knowledge of the ITIL v3 service life cycle and ITSM best practices
Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working part of CSI projects
Knowledge of technology metrics, scorecard implementation, and project management best practices
ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like ServiceNow, Remedy
Knowledge of COBIT, ISO 2000, or CMMI
Analytical and Communication skills
Planning and Co-ordination skills
Experience with project management
Experience and desire to work in a management consulting environment that requires regular travel

Qualifications

Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

Additional Information

All your information will be kept confidential according to EEO guidelines.

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About Avance Consulting

Sourced by ZipRecruiter

Avance Consulting is a global leader in innovative talent solutions for diverse industries. Since 2007, we have been serving nearly a third of Fortune 500 companies and most of the top 100 technology companies worldwide. Our team of 700+ experts offers Engineering Services, Information Technology, Digital and Executive Search solutions from our offices in North America, UK, Europe and APAC. At Avance you can learn new skills and technologies, have more advancement opportunities and career growth, being a part of our productive atmosphere, and a positive reinforcement culture.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Somerset , NJ, US

Year founded

2007

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