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Itero Group Jobs (NOW HIRING)

Itero Group

Senior Snowflake Data Engineer

Boston, NY

$108K - $130K/yr

Itero Group is seeking an experienced Senior Snowflake Data Engineer to support enterprise data modernization initiatives for leading Financial Services clients. This individual will design, develop ...

Itero Group

Software Engineer

Boston, NY

Software Engineer Position Summary We are seeking an experienced Software Engineer to support enterprise digital transformation initiatives for leading Financial Services clients. This individual ...

Itero Group

Service Now Solutions Architect

Harrisburg, PA · Remote

$70.25 - $88.50/hr

Service Now Solutions Architect Position Summary We are seeking a highly skilled ServiceNow Solution Architect to lead the design, implementation, and optimization of enterprise ServiceNow solutions ...

I4Dentallab

General Dentist

Lancaster, PA · On-site

$200K - $300K/yr

... group in Lancaster County is seeking a skilled General Dentist to join our team. Why Choose This Opportunity? * Advanced Technology: Work with state-of-the-art diagnostic equipment, including iTero ...

Cummins Dental Group

Dental hygienist

Silver Spring, MD

$55 - $65/hr

Cummins Dental Group is seeking a dedicated and detail-oriented Dental Hygienist to join our team ... Open Dental * iTero Active Maryland RDH license CPR certification 1+ years of experience preferred ...

Avalon Dental Group

Dentist

Katy, TX · On-site

$850/day

Overview Avalon Dental Group in Katy, TX is looking for a part-time associate to join their team ... Fully digital practice with a CBCT, Nomad, iTero and more * 100% of Labs covered * Growing office ...

Avalon Dental Group

Dentist

Katy, TX · On-site

$850/day

Avalon Dental Group in Katy, TX is looking for a part-time associate to join their team! This is a ... Fully digital practice with a CBCT, Nomad, iTero and more * 100% of Labs covered * Growing office ...

Avalon Dental Group - Katy

Dentist

Katy, TX · On-site

$850/day

Overview Avalon Dental Group in Katy, TX is looking for a part-time associate to join their team ... Fully digital practice with a CBCT, Nomad, iTero and more * 100% of Labs covered * Growing office ...

Avalon Dental Group - Katy

Dentist

Katy, TX

$850/day

Overview Avalon Dental Group in Katy, TX is looking for a part-time associate to join their team ... Fully digital practice with a CBCT, Nomad, iTero and more * 100% of Labs covered * Growing office ...

Sioux Falls Smiles

Associate Dentist

Aberdeen, SD

... iTero, Dexis sensors, Cerec, Conebeam. Great systems in place to allow you to focus on patient care. We provide 401K with 4% matching after 12 months, malpractice insurance, and access to group ...

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How much do itero group jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for itero group in the United States is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.32 per hour, depending on experience, location, and employer.
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Itero Group jobs near you
Infographic showing various Itero Group job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,725 per year, or $21 per hour.
Desktop Support Administrator

Desktop Support Administrator

Itero Group, LLC

Springfield, VA • On-site

Full-time

Re-posted 13 days ago

Job description

Job Summary:
Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. The Desktop Support Administrator is responsible for providing Desktop Support Services, including managing service request tickets, troubleshooting systems, and supporting hardware and software installations for government clients.
Responsibilities:
• Performs systems administrative, troubleshooting, and operational duties on computer systems in response to user ticket and outages.
• Support and maintain COTS and custom designed applications. Tasks include installation, configuration, and troubleshooting.
• Analyze, evaluate, and test software and hardware in response to issues identified by customer.
• Support in the planning, installation, security, and breakdown in support of standing up new facilities and standing down retired facilities.
• Mitigate identified security issues.
• Research and troubleshoot identified issues. Document ticket. Ensure all appropriate steps are taken to investigate and troubleshoot the issue. Escalate fully documented ticket if issue cannot be resolved.
• Prepare and maintain activity and progress reports regarding support activities.
• Act to coordinate activities across support agencies to deliver support service to customers. Manage and track escalations to ensure timely resolution of customer issues.
• Contribute to identifying improvements in the support of hardware, software, or infrastructure related services.
• Work to meet program service level agreements (SLA's) to resolve customer issues.
• Provide one-on-one and small group training in the use of applications (COTS & GOTS) and devices to new users and IT Mart visitors.
• Install, configure, and troubleshoot microcomputer hardware and software systems, to include servers.
• Install, configure, and troubleshoot peripheral devices such as card readers, cameras, headsets, scanners, printers, smartcard readers & other devices supported peripheral devices.
• Conduct diagnostic troubleshooting and repair for microcomputer devices.
• Install hardware and software applications on a myriad of computer devices.
Qualifications:
Required:
• Strong customer service and communication skills (both written and verbal)
• Excellent interpersonal skills, especially ability to listen and understand what is being described.
• Working knowledge of ServiceNow ticketing system; creating, updating, and closing tickets.
• Experience providing Tiers 1 and 2 technical support with hardware and software.
• Excellent attention to detail.
• Strong working knowledge of computer terms.
• Customer service operations experience.
• 5 years of related experience.
• Associate's degree or equivalent experience
• Must be US Citizen and clearable; Secret clearance (or higher) a plus.
• One or more industry standard certifications- A+, Security+, Network+; etc.
Company:
Itero Group is a Women-Owned Small Business that brings simplicity to complex transformations. Founded in 2017, the company is headquartered in New Cumberland, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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