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Itero Group Jobs (NOW HIRING)

Itero Group

Service Now Solutions Architect

Harrisburg, PA · Remote

$70.25 - $88.50/hr

Service Now Solutions Architect Position Summary We are seeking a highly skilled ServiceNow Solution Architect to lead the design, implementation, and optimization of enterprise ServiceNow solutions ...

Avalon Dental Group - Katy

Dentist

Katy, TX · On-site

$850/day

Overview Avalon Dental Group in Katy, TX is looking for a part-time associate to join their team ... Fully digital practice with a CBCT, Nomad, iTero and more * 100% of Labs covered * Growing office ...

Avalon Dental Group - Katy

Dentist

Katy, TX

$850/day

Overview Avalon Dental Group in Katy, TX is looking for a part-time associate to join their team ... Fully digital practice with a CBCT, Nomad, iTero and more * 100% of Labs covered * Growing office ...

Sioux Falls Smiles

Associate Dentist

Aberdeen, SD

... iTero, Dexis sensors, Cerec, Conebeam. Great systems in place to allow you to focus on patient care. We provide 401K with 4% matching after 12 months, malpractice insurance, and access to group ...

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Sioux Falls Smiles

Associate Dentist

Sioux Falls, SD

... iTero and Dexis sensors. Great systems in place to allow you to focus on patient care. We provide 401K with 4% matching after 12 months, malpractice insurance, access to group health, dental, and ...

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Murry & Kuhn Dentistry

Hygiene Assistant

Lynchburg, VA · On-site

$19 - $22/hr

Lynchburg Dental Group is looking for a Dental Hygiene Assistant to join our team full time Monday ... Itero Scanning * Dentrix Ascend * Previous Hygiene Assistant Experience Responsibilities: * Assist ...

Areo Dental Group

Dental Hygienist

Steger, IL · On-site

$102K - $124K/yr

At Areo Dental Group, we recognize the vital role Dental Hygienists play in delivering exceptional ... Work with CBCT, diode lasers, iTero, intraoral cameras, and cloud-based software. * Continuous ...

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Areo Dental Group

Dental Hygienist

Chicago, IL · On-site

$102K - $124K/yr

At Areo Dental Group, we recognize the vital role Dental Hygienists play in delivering exceptional ... Work with CBCT, diode lasers, iTero, intraoral cameras, and cloud-based software. * Continuous ...

Apply Early

Areo Dental Group

Dental Hygienist

Lansing, IL · On-site

$102K - $124K/yr

At Areo Dental Group, we recognize the vital role Dental Hygienists play in delivering exceptional ... Work with CBCT, diode lasers, iTero, intraoral cameras, and cloud-based software. * Continuous ...

Apply Early

Central CT Dental Group

General Dentist

Plainville, CT · On-site

$225K - $325K/yr

... like iTero, Cone Beam, and Overjet: enhancing precision and creating a more seamless, comfortable patient experience. * *Subject to eligibility About Central CT Dental Group At Central CT Dental ...

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How much do itero group jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for itero group in the United States is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.32 per hour, depending on experience, location, and employer.
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Itero Group jobs near you
Infographic showing various Itero Group job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 1% Full Time, 75% Part Time, 20% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,725 per year, or $21 per hour.
Desktop Support Administrator

Desktop Support Administrator

Itero Group

Washington, DC • On-site

Other

Posted 24 days ago

Key responsibilities

  • Manage, troubleshoot, and resolve Service Now service request tickets related to workstations, laptops, operating systems, applications, and peripheral devices.

  • Install, configure, and troubleshoot hardware, software, and peripheral devices including servers, card readers, cameras, printers, and other supported equipment.

  • Prepare and maintain activity and progress reports regarding support activities.

Job description

A DSS Systems Administrator is responsible for providing Desktop Support Services to our Government client. Duties consist of managing the allocation, workflow, and resolution of all Service Now service request tickets submitted by customers and pertaining to ClassNet and OpenNet workstations & laptops, operating system support, applications and software, monitors, network printers, digital senders, and other peripheral devices within the organization.
Duties and Responsibilities:

  • Performs systems administrative, troubleshooting, and operational duties on computer systems in response to user ticket and outages.
  • Support and maintain COTS and custom designed applications. Tasks include installation, configuration, and troubleshooting.
  • Analyze, evaluate, and test software and hardware in response to issues identified by customer.
  • Support in the planning, installation, security, and breakdown in support of standing up new facilities and standing down retired facilities.
  • Mitigate identified security issues.
  • Research and troubleshoot identified issues. Document ticket. Ensure all appropriate steps are taken to investigate and troubleshoot the issue. Escalate fully documented ticket if issue cannot be resolved.
  • Prepare and maintain activity and progress reports regarding support activities.
  • Act to coordinate activities across support agencies to deliver support service to customers. Manage and track escalations to ensure timely resolution of customer issues.
  • Contribute to identifying improvements in the support of hardware, software, or infrastructure related services.
  • Work to meet program service level agreements (SLA's) to resolve customer issues.
  • Provide one-on-one and small group training in the use of applications (COTS & GOTS) and devices to new users and IT Mart visitors.
  • Install, configure, and troubleshoot microcomputer hardware and software systems, to include servers.
  • Install, configure, and troubleshoot peripheral devices such as card readers, cameras, headsets, scanners, printers, smartcard readers & other devices supported peripheral devices.
  • Conduct diagnostic troubleshooting and repair for microcomputer devices.
  • Install hardware and software applications on a myriad of computer devices.

Required Experience:

  • Strong customer service and communication skills (both written and verbal)
  • Excellent interpersonal skills, especially ability to listen and understand what is being described.
  • Working knowledge of ServiceNow ticketing system; creating, updating, and closing tickets.
  • Experience providing Tiers 1 and 2 technical support with hardware and software.
  • Excellent attention to detail.
  • Strong working knowledge of computer terms.
  • Customer service operations experience.
  • 5 years of related experience.

Education and Clearance:

  • Associate's degree or equivalent experience
  • Must be US Citizen and clearable; Secret clearance (or higher) a plus.
  • One or more industry standard certifications- A+, Security+, Network+; etc.

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