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Itc Service Group Jobs (NOW HIRING)

Afl Telecommunications Llc

Lead Drop Technician

Omaha, NE

$42K - $54K/yr

ITC Service Group was founded in 1999 and provides managed services and workforce solutions for the nationwide planning design, construction, installation and maintenance of voice, data and video ...

AFL

Lead Drop Technician

Omaha, NE · On-site

$42K - $54K/yr

ITC Service Group was founded in 1999 and provides managed services and workforce solutions for the nationwide planning design, construction, installation and maintenance of voice, data and video ...

City of Hampton, VA

ITC Service Coordinator

Hampton, VA · On-site

$48K - $53K/yr

Must successfully pass a Child Protective Services Check and a background check related to this ... Group life insurance is offered through the VRS and the carrier is the Minnesota Life Insurance ...

AFL

Drop/Splicing Technician

Denver, CO · On-site

$23/hr

ITC Service Group is a wholly owned subsidiary of AFL. Founded in 1999 and provides managed services and workforce solutions for the nationwide planning design, construction, installation and ...

Afl Telecommunications Llc

Drop Technician

Omaha, NE

$19 - $25.75/hr

ITC Service Group is a wholly owned subsidiary of AFL. Founded in 1999 and provides managed services and workforce solutions for the nationwide planning design, construction, installation and ...

Afl Telecommunications Llc

Drop Technician

San Antonio, TX

$17.75 - $24.25/hr

ITC Service Group is a wholly owned subsidiary of AFL. Founded in 1999 and provides managed services and workforce solutions for the nationwide planning design, construction, installation and ...

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How much do itc service group jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for itc service group in the United States is $23.28, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $25.24 per hour, depending on experience, location, and employer.

What does a typical day look like for someone working at ITC Service Group?

A typical day in an ITC Service Group position often involves coordinating with team members to install, maintain, or troubleshoot telecommunications systems and infrastructure for clients. You may spend time at various job sites, utilizing diagnostic tools and specialized equipment to ensure optimal service performance and resolve technical issues. Documentation and reporting are also important aspects of the job, as is maintaining regular communication with clients and project managers. The dynamic environment means you'll encounter diverse challenges, offering hands-on learning and opportunities to build both technical and customer service skills. This variety helps foster professional growth and keeps each day interesting.

What is ITC Service Group's company culture like?

ITC Service Group's company culture emphasizes teamwork, professionalism, and a focus on customer service. Employees are often encouraged to develop technical skills and work collaboratively in a supportive environment. The company values integrity and continuous improvement among its staff.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning higher salaries due to increased responsibilities and experience requirements. These roles typically require leadership skills, industry knowledge, and sometimes certifications, and they oversee teams and processes to ensure performance standards are met.

What is an ITC Service Group job?

An ITC Service Group job typically involves roles in telecommunications, network infrastructure, and technical services. ITC Service Group provides staffing and project solutions for industries such as broadband, wireless, fiber optics, and engineering. Employees may work in positions such as field technicians, project managers, or network engineers, helping to design, install, and maintain communication networks. These roles often require technical expertise, problem-solving skills, and knowledge of industry standards. ITC Service Group supports both short-term projects and long-term career opportunities in telecom and technology fields.

What jobs can you do with ICT?

With ICT (Information and Communications Technology), you can work as a network administrator, IT support specialist, cybersecurity analyst, software developer, systems analyst, or database administrator. These roles typically require technical skills, knowledge of hardware and software, and often relevant certifications or training.

What does the ITC service group do?

The ITC Service Group typically provides technical support, maintenance, and installation services for information technology systems. Employees in this group often troubleshoot hardware and software issues, ensure system security, and support network infrastructure to meet organizational needs.

What are the key skills and qualifications needed to thrive in the Itc Service Group position, and why are they important?

To excel in an ITC Service Group role, candidates typically need strong technical knowledge in telecommunications infrastructure, information technology, and service management, often supported by relevant degrees or certifications such as CompTIA, Cisco, or fiber optic certifications. Familiarity with industry-standard tools like GIS mapping systems, project management software, and network diagnostics platforms is important. Attention to detail, effective communication, and strong teamwork skills set high performers apart. These abilities are vital to ensure high-quality service delivery, efficient project execution, and effective collaboration with clients and colleagues.

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Itc Service Group jobs near you
Infographic showing various Itc Service Group job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 81% Physical, 9% Hybrid, and 10% Remote job distribution, with an average salary of $48,425 per year, or $23.3 per hour.

Customer Service Technician - GPON - $2,000 Sign On Bonus

Afl Telecommunications Llc

Freeland, WA

$20.25 - $27.25/hr

Full-time

Posted 5 days ago

Job description

AFL provides industry-leading fiber optic products, conductor accessories and fittings, and related services across the globe. Our company was founded in 1984 with a single fiber optic cable and has grown to include every facet of the passive optical network, employing over 5,000 associates worldwide and consistently generating annual sales in excess of a billion dollars. 

 In April of 2019, AFL made a major investment in ITC Service Group, a Sacramento-based company providing broadband installation, design and staffing services to the telecommunications and IT industries.

ITC Service Group was founded in 1999 and provides managed services and workforce solutions for the nationwide planning design, construction, installation and maintenance of voice, data and video networks. 

AFL and ITC were built and are operated on similar core values and philosophies. This will prove extremely beneficial to our customers and our employees.

With our commitment to professional growth and employee development, let AFL “Connect” you to your next career opportunity!

You need to have:

The ability and drive to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision.

MUST HAVE YOUR OWN VEHICLE AND TOOLS!

A service order may require the following skills:

  • Ability to communicate with customers effectively and professionally
  • Ability to read a mainframe/cross-connect/control point layout to run jumpers
  • Ability to read, understand and follow the instruction on dispatched Jobs, trouble tickets, project prints, throw and sequence sheets and associated record updates
  • Ability to utilize test equipment and interpret test results for all workstreams
  • Necessary computer skills and Android platform mobile device application usage
  • Basic electricity
  • Basic transmission of "xDSL" installation - xDSL means variations of Digital Subscriber Lines.
  • Completion requirements for each Unit
  • Configuration of Customer-owned computers
  • Connecting fiber optic jumpers and drops (aerial, buried, and plenum).
  • Educating Customer in internet access
  • Experience in telephone service (VOIP or Copper, as appropriate)
  • Experience with routers and home networking
  • Experience with test sets as required.
  • General computer skills
  • Installation may include running or reusing COAX or CAT 5 wiring
  • Installation may consist of utilizing MOCA or Wi-Fi technology
  • Installation of aerial drop
  • Installation of internet hubs and routers
  • Installation of ONT and power supplies
  • Knowledge of COAX cable sizes and types and installing connectors
  • Knowledge of working with fiber and copper facilities
  • Ladder safety
  • May include burying CAT5/coax up to 50 ft.
  • May require running of temporary fiber drop but so as not to cause a safety hazard to the public, e.g., over roads, sidewalks, or driveways.
  • OSHA safety requirements
  • Pole climbing
  • Splicing of fiber drop connectors
  • Station installation and repair (Cat 3, Cat 5e, Cat6, RJ11, RJ45 jacks, drop, and NID)
  • Technical understanding of loss, attenuation, and tiling.
  • The telephony color code and to be able to identify assigned cable pairs
  • Verification of service
  • When required, placing wires between walls
  • Work zone requirements
  • Working knowledge of workforce management system: Including but not limited to: Mobile Tech Portal and associated task clearing codes.
  • Working within attics or crawl spaces

ITC Service Group (“ITC”), is an Equal Opportunity Employer. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

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