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Itam Analyst Jobs (NOW HIRING)

ServiceNow ITAM/HAM Engineer

Washington, DC

$61.25 - $84/hr

Enable reporting and dashboards using ServiceNow Performance Analytics and reporting capabilities ... ServiceNow Certified Implementation Specialist - Discovery or ITAM certification highly preferred.

ServiceNow ITAM/HAM Engineer

Washington, DC · On-site

$61.25 - $84/hr

Enable reporting and dashboards using ServiceNow Performance Analytics and reporting capabilities ... ServiceNow Certified Implementation Specialist - Discovery or ITAM certification highly preferred.

ITAM / SAM Lead

Manhattan, NY

$48K - $62K/yr

Current state analysis * Future state design * Process documentation (end-to-end, including all ... Lead the ITAM / SAM workstream within a broader ServiceNow initiative * Own delivery of end-to-end ...

Enable reporting and dashboards using ServiceNow Performance Analytics and reporting capabilities ... ServiceNow Certified Implementation Specialist - Discovery or ITAM certification highly preferred.

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Itam Analyst information

See salary details

$35.5K

$99.2K

$127K

How much do itam analyst jobs pay per year?

As of Jun 9, 2026, the average yearly pay for itam analyst in the United States is $99,157.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,000.00 and $126,500.00 per year, depending on experience, location, and employer.

What are some common challenges ITAM Analysts face when managing software licenses across large organizations?

ITAM Analysts often encounter challenges such as tracking software usage across diverse departments, reconciling discrepancies between actual and reported installations, and ensuring compliance with complex licensing agreements. Maintaining up-to-date and accurate inventories can be difficult due to frequent changes in hardware and software assets. Additionally, coordinating with procurement, IT, and legal teams to address audit requests and prevent unnecessary software spending is a key part of the role.

What does an ITAM Analyst do?

An ITAM (IT Asset Management) Analyst is responsible for tracking, managing, and optimizing a company's technology assets, such as hardware, software, and licenses, throughout their lifecycle. They ensure compliance with software licensing agreements, monitor asset usage, and help reduce costs by preventing unnecessary purchases or identifying underutilized resources. ITAM Analysts often work closely with procurement, IT, and finance teams to maintain accurate asset inventories and support strategic decision-making.

What are the key skills and qualifications needed to thrive as an ITAM Analyst, and why are they important?

To thrive as an ITAM Analyst, you need a solid understanding of IT asset management processes, inventory tracking, and relevant compliance regulations, often supported by a degree in information technology or a related field. Familiarity with ITAM tools such as ServiceNow, Flexera, or Snow Software and certifications like ITIL or Certified IT Asset Manager (CITAM) are commonly required. Strong analytical skills, attention to detail, and effective communication are essential soft skills for this role. These competencies ensure accurate asset tracking, cost optimization, and compliance within the organization’s IT infrastructure.

What is the difference between Itam Analyst vs It Asset Manager?

AspectItam AnalystIt Asset Manager
CertificationsITAM certifications, ITILITAM certifications, PMP (sometimes)
Work EnvironmentData analysis, audits, reportingAsset lifecycle management, procurement
Industry UsageIT departments, software/hardware managementIT departments, asset procurement and strategy

While both roles focus on IT asset management, an Itam Analyst primarily handles data analysis, audits, and reporting to optimize asset use. An It Asset Manager oversees the entire asset lifecycle, including procurement and strategic planning. The roles often collaborate but differ in scope and responsibilities.

More about Itam Analyst jobs
What states have the most Itam Analyst jobs? States with the most job openings for Itam Analyst jobs include:

Senior IT Asset Management (ITAM) Specialist

Diverse Agile Solutions

Adelphi, MD • Hybrid

Full-time

Posted 2 days ago


Job description

Position Title

Senior IT Asset Management (ITAM) Specialist

Location

Adelphi, MD (Hybrid)

Company

Diverse Agile Solutions

Position Overview

Diverse Agile Solutions (DAS) is seeking an experienced and detail-oriented Senior IT Asset Management (ITAM) Specialist to lead and optimize enterprise IT asset management operations across hardware, software, cloud, and licensing environments.

This role is responsible for overseeing the complete lifecycle of IT assets while ensuring compliance, operational efficiency, cost optimization, and alignment with organizational objectives. The ideal candidate will possess strong expertise in software licensing, ITAM platforms, vendor management, compliance audits, and IT governance frameworks.

The Senior ITAM Specialist will collaborate with cross-functional stakeholders including Procurement, Finance, Security, Legal, and IT Operations teams to drive strategic asset management initiatives and improve ITAM maturity across the organization.

Key Responsibilities

  • Lead end-to-end IT asset lifecycle management including:
    • Procurement
    • Deployment
    • Maintenance
    • Optimization
    • Retirement and disposal
  • Manage enterprise hardware, software, SaaS, PaaS, IaaS, and licensing assets
  • Maintain accurate asset inventories utilizing CMDB, ITAM platforms, and discovery tools
  • Ensure data integrity through reconciliation processes and governance standards
  • Manage software license compliance, entitlements, renewals, true-ups, and vendor audits
  • Minimize financial and operational risks related to over-licensing and under-licensing
  • Analyze asset utilization, operational costs, and licensing trends to identify optimization opportunities
  • Provide strategic recommendations for cost reduction, consolidation, and sourcing improvements
  • Collaborate with Procurement, Finance, Legal, Security, and IT Operations teams on:
    • Vendor management
    • Budget planning
    • Contract negotiations
    • Total Cost of Ownership (TCO) analysis
  • Conduct audits, compliance reviews, and risk assessments supporting:
    • Internal controls
    • SOX compliance
    • GDPR compliance
    • Regulatory requirements
  • Evaluate, implement, and optimize ITAM tools and automation solutions
  • Support IT governance, change management, and process improvement initiatives
  • Mentor junior team members and contribute to continuous improvement of ITAM practices

Required Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, or related field (or equivalent experience)
  • 5+ years of experience working with enterprise IT Asset Management platforms and discovery tools
  • Strong experience managing large-scale software licensing programs and vendor audits
  • Experience working with major software vendors including:
    • Microsoft
    • Oracle
    • Adobe
    • SAP
  • Experience with ITAM tools and platforms such as:
    • ServiceNow HAM Pro
    • ServiceNow SAM Pro
    • SCCM
    • Microsoft Intune
    • CMDB solutions
  • Strong understanding of software licensing models, contracts, and financial management
  • Experience with compliance reporting and governance frameworks
  • Strong analytical, organizational, and problem-solving skills
  • Excellent communication and stakeholder management abilities
  • Ability to manage multiple priorities in fast-paced enterprise environments

Preferred Qualifications

  • Experience with cloud asset management in:
    • AWS
    • Microsoft Azure
    • Google Cloud Platform (GCP)
  • Experience supporting hybrid cloud environments
  • Familiarity with Agile methodologies and IT change management processes
  • Experience with ServiceNow ITSM, ITAM, HAM/SAM Pro, and CMDB modules

Preferred Certifications

  • ITIL Foundation
  • Certified Software Asset Manager (CSAM)
  • CHAMP
  • Additional IAITAM certifications preferred

Key Skills & Competencies

  • IT Asset Lifecycle Management
  • Software Asset Management (SAM)
  • Hardware Asset Management (HAM)
  • Vendor & Contract Management
  • Compliance & Audit Readiness
  • CMDB & Discovery Tools
  • Cost Optimization & Financial Analysis
  • IT Governance & Risk Management
  • Stakeholder Collaboration
  • Project Management
  • ITIL Processes
  • Agile Methodologies

Why Join DAS?

At Diverse Agile Solutions, we provide innovative technology and enterprise solutions supporting mission-critical programs for government and commercial clients. We value collaboration, innovation, accountability, and technical excellence.

Join a team where your expertise directly contributes to improving operational efficiency, compliance, and strategic IT decision-making across complex enterprise environments.