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It Jobs in Oak Ridge, TN (NOW HIRING)

Weigel Stores, Inc.

IT Technician

Powell, TN · On-site

Preventative Maintenance: oConduct routine checks and preventative maintenance on retail IT equipment to ensure optimal performance and minimize downtime.oApply software patches, firmware updates ...

Weigel's

IT Technician

Powell, TN · On-site

... IT devices. o Escalate complex or unresolved issues to the IT Operations Manager or relevant third-party vendors in a timely manner, providing clear documentation of steps taken and symptoms. • ...

Edfinancial Services LLC

IT Manager

Knoxville, TN · On-site

$90K - $111K/yr

Manage and lead a team of IT professionals to ensure the health and hygiene of the Systems. * Train, coach, and mentor the team providing guidance, supervision, and professional development ...

Edfinancial Services LLC

IT Manager

Knoxville, TN

$90K - $111K/yr

Manage and lead a team of IT professionals to ensure the health and hygiene of the Systems. Train, coach, and mentor the team providing guidance, supervision, and professional development ...

Edfinancial Services LLC

IT Manager

Knoxville, TN · On-site

$100/hr

The System Manager will work with Information Systems leadership to continually improve processes and procedures to provide continual improvement and efficiency. • Manage and lead a team of IT ...

Arctiq

Information Technology Engineer

Knoxville, TN · On-site

Company Overview: Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected ...

Patriot Talent Solutions

IT Manager

Farragut, TN · On-site

$83K - $102K/yr

Knoxville, TN | Technology Operations Manager | Full-Time Due to client request, candidates must be eligible to work in the United States without sponsorship.Position OverviewThe Technology ...

Arctiq

Information Technology Engineer

Knoxville, TN · On-site

Salary: Company Overview: Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected ...

Waste Connections

IT Field Tech

Knoxville, TN · On-site

$50K/yr

Waste Connections has an immediate opening for an IT Field Technician based in our Knoxville, TN office. This role will be responsible for supporting IT/Telecom equipment spanning across our TN, KY ...

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All JobsIt JobsIt Jobs in Oak Ridge, TN

It information

See Oak Ridge, TN salary details

$43.4K

$95.2K

$129.7K

How much do it jobs pay per year?

As of Aug 12, 2026, the average yearly pay for it in Oak Ridge, TN is $95,181.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,400.00 and $101,100.00 per year, depending on experience, location, and employer.

Do IT jobs pay well?

IT jobs generally offer competitive salaries that vary based on experience, location, and specialization. Roles such as network administrators, cybersecurity analysts, and software developers tend to have higher earning potential, especially with relevant certifications and skills in demand. Entry-level positions typically pay less, but salaries increase with expertise and responsibility.

What are the key skills and qualifications needed to thrive as an IT professional?

To thrive as an IT professional, you need a strong understanding of computer systems, networking, troubleshooting, and often a relevant degree or industry certifications such as CompTIA A+, Cisco CCNA, or Microsoft certifications. Familiarity with operating systems, cybersecurity tools, cloud platforms, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and adaptability help IT professionals manage technical issues and support users effectively. These skills are crucial for ensuring reliable technology infrastructure and maintaining business continuity.

What are some common challenges faced by IT professionals when supporting end users, and how can they effectively address them?

IT professionals often encounter challenges such as troubleshooting diverse technical issues, communicating complex solutions in simple terms, and managing multiple support requests simultaneously. To address these, it's important to prioritize tasks effectively, maintain clear and patient communication with users, and document recurring issues to streamline future support. Building strong relationships with team members and staying current with new technologies also help IT professionals deliver efficient and effective support.

What is an IT professional?

IT professionals are individuals who specialize in information technology, which involves the use, development, and maintenance of computer systems, software, and networks. They work in various areas such as technical support, network administration, cybersecurity, software development, and database management. IT professionals help organizations manage their technology infrastructure, solve technical problems, and ensure that computer systems run efficiently and securely. Their roles are essential in almost every industry as businesses rely increasingly on technology for daily operations.

What is in an IT job?

An IT job involves managing and supporting computer systems, networks, and software to ensure they operate efficiently. Common tasks include troubleshooting technical issues, installing hardware and software, and maintaining cybersecurity. IT professionals often use tools like operating systems, network protocols, and may hold certifications such as CompTIA or Cisco.

What is the best IT job to get?

The best IT job depends on individual interests and skills, but roles such as software developer, cybersecurity analyst, and network administrator are highly in demand. These positions often require relevant certifications, technical skills, and sometimes a bachelor's degree in computer science or related fields.

What types of jobs are in IT?

IT offers a variety of roles including network administrators, cybersecurity specialists, software developers, systems analysts, database administrators, and technical support specialists. These jobs often require knowledge of programming languages, networking, security protocols, and relevant certifications such as CompTIA or Cisco certifications. The work environment can range from office settings to remote work, with schedules typically involving standard business hours or shift work for support roles.

What is the difference between IT vs Network Technician?

AspectITNetwork Technician
Required CredentialsIT certifications, such as CompTIA A+, Network+, or Cisco certificationsNetworking-specific certifications like Cisco CCNA or CompTIA Network+
Work EnvironmentOffice settings, remote work, or client sites; involves hardware, software, and systems managementPrimarily technical work on network hardware, cabling, routers, switches, and network troubleshooting
Employer & Industry UsageUsed across various industries including tech, finance, healthcare, and educationCommon in telecommunications, IT services, and large organizations with complex networks
Common Search & Comparison IntentUnderstanding broad IT roles and responsibilitiesFocusing on network-specific tasks and skills

IT professionals have a broader scope, managing hardware, software, and systems, while Network Technicians focus specifically on network infrastructure and troubleshooting. Both roles require certifications and are vital in tech environments, but their daily tasks and expertise areas differ.

More about It jobs
What are the most commonly searched types of It jobs in Oak Ridge, TN? The most popular types of It jobs in Oak Ridge, TN are:
What are popular job titles related to It jobs in Oak Ridge, TN? For It jobs in Oak Ridge, TN, the most frequently searched job titles are:
What job categories do people searching It jobs in Oak Ridge, TN look for? The top searched job categories for It jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for It jobs? Cities near Oak Ridge, TN with the most It job openings:
It jobs near you
Infographic showing various It job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 87% Full Time, 3% Part Time, and 10% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $95,181 per year, or $45.8 per hour.

IT Technician

Weigel Stores, Inc.

Powell, TN • On-site

Full-time

Re-posted 29 days ago

Weigel's rating

4.9

Company rating: 4.9 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

32nd of 47 rated convenience stores

Job description

The IT Technician is a crucial frontline role responsible for providing technical support and maintenance for all IT systems and equipment across our retail store locations. This individual will respond to service requests, troubleshoot hardware and software issues, perform installations, and ensure the reliable operation of retail technology. The IT Technician works closely with the IT Operations Manager and the IT Helpdesk Coordinator to deliver excellent customer service and maintain operational efficiency.Essential Duties and ResponsibilitiesI

Uphold Weigel's Core Values Including: Positively Impact LivesValue & Celebrate OthersDo the Right ThingEarn & Build TrustLead with PassionServe with PurposeII. Technical Support & Troubleshooting:Incident Response & Resolution: oRespond to and resolve IT service tickets from retail stores, including hardware failures, software malfunctions, network connectivity issues, and user errors.oPerform remote and on-site troubleshooting for Point-of-Sale (POS) systems, scanners, printers, networking equipment (routers, switches, Wi-Fi access points), workstations, and other store-specific IT devices.oEscalate complex or unresolved issues to the IT Operations Manager or relevant third-party vendors in a timely manner, providing clear documentation of steps taken and symptoms.Preventative Maintenance: oConduct routine checks and preventative maintenance on retail IT equipment to ensure optimal performance and minimize downtime.oApply software patches, firmware updates, and security configurations as directed.System and Application Support: oProvide support for various operating systems (e.g., Windows), retail-specific applications, and other business software used in stores.oAssist store personnel with user account management, password resets, and basic application functionality questions.III. Installations, Deployments & Inventory:New Store Builds & Remodels: oExecute the IT setup for new store openings and remodel projects, including the installation and configuration of network infrastructure, POS systems, back-office equipment, and peripherals.oPerform post-installation testing to ensure all systems are fully functional and integrated, adhering to design specifications.Equipment Management: oAssist the IT Operations Manager with the tracking, receipt, deployment, and return of IT equipment inventory.oPrepare equipment for shipping and ensure proper packaging to prevent damage.oMaintain accurate records of equipment assignments and locations.Break/Fix Repairs: oDiagnose and perform hardware repairs or component replacements on various IT devices.IV

Collaboration & Communication:Documentation: oMaintain accurate and detailed records of all support activities, resolutions, and configurations within the IT ticketing system.oContribute to the development and updating of IT knowledge base articles, troubleshooting guides, and procedural documentation.Teamwork: oCollaborate effectively with the IT Operations Manager, IT Helpdesk Coordinator, and other IT team members to resolve issues, share knowledge, and improve processes.oCommunicate clearly and professionally with retail store personnel, providing excellent customer service and managing expectations.On-Call Rotation: oParticipate in the rotational on-call schedule to provide essential IT support for retail stores beyond standard business hours when required.Other Duties:oResponsible for any other duties as assigned.

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