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Information Technology Jobs in Oak Ridge, TN (NOW HIRING)

The IT Technician is a crucial frontline role responsible for providing technical support and maintenance for all IT systems and equipment across our retail store locations. This individual will ...

The IT Technician is a crucial frontline role responsible for providing technical support and maintenance for all IT systems and equipment across our retail store locations. This individual will ...

IT Manager

Knoxville, TN · On-site

$90K - $111K/yr

The IT Systems Manager is responsible for direct management of the IT Systems Administrators and Engineers. Ensuring the necessary processes and procedures are used by team members to maintain ...

IT Manager

Knoxville, TN

$90K - $111K/yr

Description The IT Systems Manager is responsible for direct management of the IT Systems Administrators and Engineers. Ensuring the necessary processes and procedures are used by team members to ...

IT Manager

Knoxville, TN · On-site

$100/hr

The IT Systems Manager is responsible for direct management of the IT Systems Administrators and Engineers. Ensuring the necessary processes and procedures are used by team members to maintain ...

The Information Technology Engineer (ITE) serves as the first point of contact for customers seeking technical assistance. This role provides both remote and onsite support, troubleshooting, and ...

IT Manager

Farragut, TN · On-site

$83K - $102K/yr

Experience leading, mentoring, or managing technical IT professionals. * Strong experience supporting enterprise Microsoft environments. * Hands-on experience with: * Windows Server * Active ...

The Information Technology Engineer (ITE) serves as the first point of contact for customers seeking technical assistance. This role provides both remote and onsite support, troubleshooting, and ...

IT Field Tech

Knoxville, TN · On-site

$50K/yr

Waste Connections has an immediate opening for an IT Field Technician based in our Knoxville, TN office. This role will be responsible for supporting IT/Telecom equipment spanning across our TN, KY ...

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Information Technology information

See Oak Ridge, TN salary details

$10

$21

$37

How much do information technology jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for information technology in Oak Ridge, TN is $21.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.50 per hour, depending on experience, location, and employer.

What is the difference between Information Technology vs Network Administrator?

AspectInformation TechnologyNetwork Administrator
Required CredentialsIT certifications (e.g., CompTIA A+, Network+, Cisco, Microsoft)Networking certifications (e.g., Cisco CCNA, CompTIA Network+)
Work EnvironmentOffice settings, data centers, remote workServer rooms, network infrastructure sites, office networks
Employer & Industry UsageTech companies, corporations, government agenciesOrganizations with complex network infrastructure, ISPs
Common Search & ComparisonYesYes

While both roles involve working with technology, Information Technology is a broad field covering hardware, software, and systems management, whereas Network Administrators focus specifically on managing and maintaining computer networks. IT professionals often handle a variety of tech-related tasks, while Network Administrators specialize in network infrastructure, ensuring connectivity and security.

How to get a job in information technology?

To pursue a career in information technology (IT), you need specialized skills and knowledge of computers, software programming languages, network systems, and server functionality. For entry-level IT jobs, you need a certificate from a coding bootcamp or IT course or an associate's degree in IT or computer science. You need a bachelor’s degree in a computer science field for senior or supervisory positions and for some employers who require a college education. You must have strong analytical problem-solving and teamwork skills to succeed in an IT career.

What is information technology?

Information Technology (IT) refers to the use of computers, networks, storage, and other physical devices, infrastructure, and processes to create, process, store, secure, and exchange all forms of electronic data. IT is commonly used in the context of business operations, where it supports a wide range of functions including software development, technical support, network administration, and cybersecurity. IT professionals help organizations manage and utilize technology to solve problems, improve efficiency, and drive innovation. The field is broad and constantly evolving, offering various career paths in both technical and managerial roles.

What are the key skills and qualifications needed to thrive in information technology?

To thrive in Information Technology, you need a solid understanding of computer systems, networking, programming, and cybersecurity, often supported by a relevant degree or certifications such as CompTIA, Cisco, or Microsoft. Familiarity with operating systems, cloud platforms, and IT management tools is typically essential in the field. Strong problem-solving skills, attention to detail, and effective communication are valuable soft skills that help IT professionals excel. These skills and qualifications are important for ensuring reliable technology operations, effective troubleshooting, and successful collaboration with both technical and non-technical stakeholders.

What are some common challenges faced by information technology professionals in a rapidly changing tech environment?

Information Technology professionals often encounter challenges such as keeping up with fast-evolving technologies, managing cybersecurity threats, and adapting legacy systems to modern requirements. Staying current often requires ongoing professional development, certifications, and a proactive approach to learning. Additionally, IT professionals must communicate effectively with both technical and non-technical stakeholders to ensure smooth project delivery and system integration.
What are the most commonly searched types of Information Technology jobs in Oak Ridge, TN? The most popular types of Information Technology jobs in Oak Ridge, TN are:
What are popular job titles related to Information Technology jobs in Oak Ridge, TN? For Information Technology jobs in Oak Ridge, TN, the most frequently searched job titles are:
What job categories do people searching Information Technology jobs in Oak Ridge, TN look for? The top searched job categories for Information Technology jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Information Technology jobs? Cities near Oak Ridge, TN with the most Information Technology job openings:
Infographic showing various Information Technology job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 68% Full Time, 19% Part Time, and 13% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $45,078 per year, or $21.7 per hour.

Full-time

Re-posted 29 days ago


Weigel's rating

4.9

Company rating: 4.9 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

32nd of 47 rated convenience stores


Job description

The IT Technician is a crucial frontline role responsible for providing technical support and maintenance for all IT systems and equipment across our retail store locations. This individual will respond to service requests, troubleshoot hardware and software issues, perform installations, and ensure the reliable operation of retail technology. The IT Technician works closely with the IT Operations Manager and the IT Helpdesk Coordinator to deliver excellent customer service and maintain operational efficiency.Essential Duties and ResponsibilitiesI

Uphold Weigel's Core Values Including: Positively Impact LivesValue & Celebrate OthersDo the Right ThingEarn & Build TrustLead with PassionServe with PurposeII. Technical Support & Troubleshooting:Incident Response & Resolution: oRespond to and resolve IT service tickets from retail stores, including hardware failures, software malfunctions, network connectivity issues, and user errors.oPerform remote and on-site troubleshooting for Point-of-Sale (POS) systems, scanners, printers, networking equipment (routers, switches, Wi-Fi access points), workstations, and other store-specific IT devices.oEscalate complex or unresolved issues to the IT Operations Manager or relevant third-party vendors in a timely manner, providing clear documentation of steps taken and symptoms.Preventative Maintenance: oConduct routine checks and preventative maintenance on retail IT equipment to ensure optimal performance and minimize downtime.oApply software patches, firmware updates, and security configurations as directed.System and Application Support: oProvide support for various operating systems (e.g., Windows), retail-specific applications, and other business software used in stores.oAssist store personnel with user account management, password resets, and basic application functionality questions.III. Installations, Deployments & Inventory:New Store Builds & Remodels: oExecute the IT setup for new store openings and remodel projects, including the installation and configuration of network infrastructure, POS systems, back-office equipment, and peripherals.oPerform post-installation testing to ensure all systems are fully functional and integrated, adhering to design specifications.Equipment Management: oAssist the IT Operations Manager with the tracking, receipt, deployment, and return of IT equipment inventory.oPrepare equipment for shipping and ensure proper packaging to prevent damage.oMaintain accurate records of equipment assignments and locations.Break/Fix Repairs: oDiagnose and perform hardware repairs or component replacements on various IT devices.IV

Collaboration & Communication:Documentation: oMaintain accurate and detailed records of all support activities, resolutions, and configurations within the IT ticketing system.oContribute to the development and updating of IT knowledge base articles, troubleshooting guides, and procedural documentation.Teamwork: oCollaborate effectively with the IT Operations Manager, IT Helpdesk Coordinator, and other IT team members to resolve issues, share knowledge, and improve processes.oCommunicate clearly and professionally with retail store personnel, providing excellent customer service and managing expectations.On-Call Rotation: oParticipate in the rotational on-call schedule to provide essential IT support for retail stores beyond standard business hours when required.Other Duties:oResponsible for any other duties as assigned.


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