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It Technical User Support Jobs (NOW HIRING)

TEKsystems

IT Site Support Specialist

Franklin, IN

$20 - $25/hr

About the role The IT Support Specialist is a key player in delivering standard solutions that ... user education Qualifications and Requirements Technical education in computer science or ...

US Fertility

IT Technical Analyst

Rockville, MD · On-site

Support endpoint domain migrations, equipment replacements, and infrastructure maintenance ... Protect confidential company and user information while adhering to security standards and company ...

TEKsystems

IT Site Support Specialist

Franklin, IN · On-site

About the role The IT Support Specialist is a key player in delivering standard solutions that ... user education Qualifications and Requirements Technical education in computer science or ...

SeaGlass IT

IT Technical Support II

Marlborough, MA · On-site

$38K - $48K/yr

Title: IT Technical Support II Employment Type: Permanent Direct Hire (W2 w/ Full-Time benefits) Location : Marlborough, MA - first 2+ weeks onsite training M-F then hybrid Schedule: No on-call ...

Weaver

IT Technical Support I

Manhattan Beach, CA · On-site

$65K - $70K/yr

Position Profile Weaver is seeking an individual to fill the IT Technical Support I role in our ... Primary support contact for all end-user technology-related support issues * Provide support and ...

Peter Millar

NC · On-site

$20.25 - $27.75/hr

The IT Support Technician II will perform various duties supporting Peter Millar's user base ... Provide technical support for Windows and Mac computers - H/W & S/W * Support of remote staff to ...

BayNova

User Support Specialist

Alexandria, VA · On-site

This position is responsible for maintaining IT systems and end user support needs, including user ... Required : • Ability to obtain a Public Trust Clearance • 1 year of technical experience with ...

Andersen Windows, Inc.

## Supervisor IT Technical SupportApplylocations: Minnesotatime type: Full timeposted on: Posted ... and end-user technologies.* 1+ year of experience providing work direction, coaching, or ...

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It Technical User Support information

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How much do it technical user support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for it technical user support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between It Technical User Support vs Help Desk Technician?

AspectIt Technical User SupportHelp Desk Technician
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Help Desk certifications often preferred
Work EnvironmentCorporate IT departments, technical support teamsHelp desks, call centers, customer support settings
Employer & Industry UsageIT companies, large organizations, tech support firmsIT support services, customer service centers
Common Search & ComparisonOften compared for technical depth and scopeCompared for customer interaction and troubleshooting

It Technical User Support focuses on resolving technical issues for users within organizations, often requiring deeper technical knowledge. Help Desk Technicians primarily handle initial customer inquiries and basic troubleshooting. While both roles require similar certifications and work in support environments, It Technical User Support roles typically involve more complex technical problem-solving.

What does an IT Technical User Support do?

An IT Technical User Support professional assists users with technical issues related to hardware, software, and network systems. They troubleshoot problems, provide technical guidance, and may use tools like remote support software to resolve issues efficiently, often working in help desk or support center environments.

What cities are hiring for It Technical User Support jobs?

Cities with the most It Technical User Support job openings:

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States with the most job openings for It Technical User Support jobs include:

What are popular job titles related to It Technical User Support jobs?

For It Technical User Support jobs, the most frequently searched job titles are:

IT Technical Support Specialist

Aberdeen Proving Ground, MD • On-site

RSC2
Business Management Consulting • 11 - 50 employees
Learn more about RSC2external

$75K - $176K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Description:

Founded in 2009, RSC2, Inc. is a Small Business Administration (SBA) Certified HUBZone Professional Services company headquartered in Baltimore, Maryland. RSC2 provides breakthrough expertise, support services, and technologies to make operations, programs and systems of record perform better. Our professional staff is trained to provide world-class services to all types of customers. We uphold the integrity and quality of our work so you can expect only the best from us.


RSC2 is currently looking for an IT Technical Support Specialist to join our growing team in Aberdeen to support the SAI contract!


 Responsibilities:

  • Provides subject matter expertise in IT support to an entire organization or major components of an organization. 
  • Develops business cases and performs knowledge management and information assurance. 
  • Provides expert analysis and evaluation of information technology matters, and recommendation, initiation and development of IT projects. 
  • Leads projects entailing the full scope of information systems management for the Command. 
  • Performs information technology tasks throughout the Command by reviewing, analyzing, and validating electronic business operation tools, implementing IT resources (hardware/software), website design, database development, and other business systems integration initiatives. 
  • Interfaces with higher headquarters, other Command sites, and business centers throughout the command to facilitate procurement information systems technology implementation within the Command.
  • Assesses and implements IT policy to govern IT activities; provides IT policy guidance to management, staff, and customers; defining current and future business environments; conducting audits of IT programs and policies; developing business cases; and recommending enhancements to efficiency of IT systems through modification and application of emergent technologies.
  • Duties require the rigorous application of information technology policies, principles, and practices in the delivering IT technical services throughout the Command.
  • Serves as a Lead Information Management Officer and Telephone Control Officer to represent the organization’s interest to service provider. 
  • Leads projects in knowledge management and business process design tasks.
Requirements:
  • Active TS clearance level.
  • Bachelor’s degree in computer science, information systems, engineering, business or related scientific or technical discipline.  
  • A minimum of ten (10) years related experience.
  • Four (4) years of additional experience may be substituted for degree.

Work Location: Aberdeen Proving Ground, MD

Employment Type: Full-time, Salary-Exempt 

Benefits Package: We offer a top-tier benefits package which includes medical, dental, vision, PTO, employer matching retirement plan, and more! 

We are an equal opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation to participate in the application or interview process, please contact us at careers@rsc2.com.  


Salary at RSC2 is determined by various factors including but not limited to location, the particular combination of education, knowledge, skills, competencies, and experience as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $75,000 – $176,000 (annualized USD). The estimate displayed represents the typical total compensation range for this position.

RSC2 logo

About RSC2

Sourced by ZipRecruiter

Industry

Business management consulting

Company size

11 - 50 Employees

Headquarters location

Baltimore, MD, US

Year founded

2009

Social media

Facebook

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