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It Technical Associate Jobs in California (NOW HIRING)

Role: IT Technical Support-Level1 Location: San Jose, CA Contract & Onsite THE ROLE: Our team is looking for a candidate with an interest in technology and who works well in a customer-facing role ...

Combine a breadth of IT technical expertise with an overriding concern and urgency for excellent ... Associate's degree in Computer Science/MIS-related area or equivalent work experience * A valid ...

Combine a breadth of IT technical expertise with an overriding concern and urgency for excellent ... Associate's degree in Computer Science/MIS-related area or equivalent work experience * A valid ...

IT Associate -- Travel Sector Location: West Los Angeles, CA -- onsite Type: Full-time We're hiring ... The role is the day-to-day technical resource for staff across the business; the person people come ...

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It Technical Associate information

What is an IT Technical Associate?

IT Technical Associates are professionals who provide technical support, maintenance, and troubleshooting for computer systems, software, and networks within an organization. They assist users with resolving technical issues, install and configure hardware and software, and ensure the smooth operation of IT infrastructure. IT Technical Associates often work as part of a larger IT team and may also help with system upgrades and security monitoring. Their role is crucial to keeping technology running efficiently and minimizing downtime for businesses.

What skills and qualifications are needed to thrive as an IT Technical Associate?

To thrive as an IT Technical Associate, you need a solid understanding of computer systems, troubleshooting, networking, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with operating systems (Windows, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set top performers apart in this role. These competencies are crucial for resolving technical issues efficiently and ensuring smooth IT operations within an organization.

What are common challenges faced by IT Technical Associates, and how can they effectively address them?

IT Technical Associates often encounter challenges such as troubleshooting complex technical issues under time constraints, keeping up with rapidly evolving technology, and balancing multiple support requests from different departments. To address these challenges, it's important to develop strong problem-solving skills, maintain clear communication with team members and end-users, and continuously seek out training opportunities to stay updated on the latest systems and software. Proactively documenting solutions and collaborating with colleagues also helps streamline workflows and improve efficiency in a dynamic IT environment.

What is the difference between It Technical Associate vs Network Support Specialist?

AspectIt Technical AssociateNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, help desks, technical supportNetwork operations centers, client sites, enterprise networks
Job FocusHardware, software, troubleshooting, basic network supportNetwork configuration, troubleshooting, security, performance

The It Technical Associate and Network Support Specialist roles share common certifications and work environments related to IT support. However, the It Technical Associate typically handles broader hardware and software issues, while the Network Support Specialist focuses specifically on network infrastructure and security. Both roles are essential in maintaining IT systems, but their primary responsibilities differ based on technical specialization.

What can I do with an IT Technical Associate's degree?

An IT Technical Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting end-users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.

Which IT Technical Associate job is the highest paid?

The highest-paid IT Technical Associate roles typically include positions such as Senior IT Technical Associate or specialized roles like Network Security Engineer, which require advanced certifications and experience. These roles often offer higher salaries due to increased responsibilities, expertise in cybersecurity, cloud computing, or network infrastructure. Salary levels vary based on industry, location, and individual qualifications.

What are the most commonly searched types of It Technical jobs in California?

The most popular types of It Technical jobs in California are:

What cities in California are hiring for It Technical Associate jobs?

Cities in California with the most It Technical Associate job openings:

Utility IT Project Technical Support Specialist

Santa Ana, CA • Hybrid

E2 Consulting Engineers, LP
Utilities • 501 - 1,000 employees

$140K - $160K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Key responsibilities

  • Designs, administers, and monitors grid application software configurations.

  • Supports data requests from SQL databases related to electrical utility events and assists with system logic, processes, and data.

  • Provides high-tier technical support during active outage events, including nights and weekends during severe weather or system emergencies.


Job description

E2 Consulting Engineers, LP (E2) is a professional services firm established in 1988 specializing in a full spectrum of engineering services including, project engineering and design, federal base operations and infrastructure support services, gas pipeline construction and inspection services, environmental consulting and remediation, and information technology services. At E2, we value safety, innovation and collaboration, and we are dedicated to excellence.


We are looking for a Utility IT Technical Support Specialist who will be a subject matter expert for our client.  Operational and maintenance support requiring core proficiencies in automated trouble analysis, real-time grid integration, and system administration.

The role is hybrid, which will require reporting to the client site on Tuesday and Wednesday each week.  Must support client with West Coast hours.


  • Designs, administers and monitors grid application software configurations.
  • Create and execute shell scripts and/or python code.
  • Collaborates directly with IT team maintaining, improving, and implementing communications, hardware, and software infrastructure
  • Support data requests from SQL databases specific to electrical utility events.
  • Writes and reviews documentation to describe configuration processes, logic, and test plans.
  • Assist with system logic, processes, and data particularly as it relates to OMS-related projects, customer communications, and operational activities.

  • Contribute to the client’s upcoming database and operating system (OS) server upgrades.

  • Outage Management System (OMS) configuration, testing and other hands-on support.

  • Provide high-tier technical support during active outage events, including nights and weekends during severe weather or system emergencies.  Must support on-call duty support rotation shared with existing team.


Required Skills/Attributes

  • Associate's degree in Computer Science, Information Technology, Electrical Engineering, or a related field
  • 3–5 years of IT experience, specifically supporting operational technology (OT) or utility software environments.
  • Experience performing data analysis.
  • Maintenance experience with back office support of the CGI Outage Management System application at an Electrical Utility or similar.

  • Strong proficiency in OpenGrid Network, formerly known as Pragma UP/Pragma LINE, SQL database, python, windows server maintenance and operational support.

  • Excellent verbal and written communication skills.
  • Proficient with Microsoft Word, Excel, PowerPoint.

Desired Skills/Attributes

  • Experience managing or reviewing regulatory agreements/contracts
  • Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, or a related field
  • Electric Utility Industry experience.

E2 Consulting Engineers, Inc. offers an excellent benefits package including health, dental, vision, and life insurance, 401(k) with employer match, paid time off.


The Salary range for this position is $140,000 - $160,000.  The starting salary will be commensurate with skill, education, experience, and working environment.


Work Environment

This job operates in a professional office environment and uses standard office equipment such as computers and phones.  Onsite two days a week on Tuesday and Wednesdays.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to sit/ stand for up to 8 hours per day.
  • Ability to move freely for up to 8 hours per day.

Yes

E2 Consulting Engineers, Inc. is a Drug Free Workplace. After accepting an offer of employment, applicants may be required to undergo background checks, drug testing, and/or fit-for-duty physical examination.  Drug screens will include, but not be limited to, Amphetamines, Cocaine Metabolites, Marijuana Metabolites (THC), Opiates, and Phencyclidine (PCP). As a federal contractor, E2 cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician.


Please no solicitation of any kind from agencies, staffing, or recruiting firms.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.