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It Technical Assistant Jobs in Virginia (NOW HIRING)

Red Gate Group

IT Technical SME

Reston, VA · On-site

$117K/yr

As an IT Technical SME and technical lead on our Technical Services team, you will support the Desktop Environment (DTE) Integrated Program Office and sit at the center of design, coding, testing ...

Centurion

IT Technical Recruiter (79711)

Sterling, VA · On-site

The IT Technical Recruiter will support the continued growth of our technology teams. This position will focus exclusively on recruiting, sourcing, screening, and advancing qualified candidates for ...

IntelliDyne

Senior IT Technical Recruiter

Falls Church, VA · Remote

$70K - $110K/yr

... Technical Recruiter to run a full-cycle recruiting desk supporting our government IT services business. This is a hands-on, individual-contributor role focused on sourcing, screening, and closing ...

IntelliDyne

Senior IT Technical Recruiter

Falls Church, VA · On-site

$70K - $110K/yr

... Technical Recruiter to run a full-cycle recruiting desk supporting our government IT services business. This is a hands-on, individual-contributor role focused on sourcing, screening, and closing ...

Socket.dev

Senior IT Technical Recruiter

Falls Church, VA · On-site

$70K - $110K/yr

... Technical Recruiter to run a full-cycle recruiting desk supporting our government IT services business. This is a hands-on, individual-contributor role focused on sourcing, screening, and closing ...

New

CONSERVATION INTERNATIONAL

POSITION SUMMARY - This position is based in Arlington, VA As an IT/Help Desk Coordinator at Conservation International,you'llbe the front line of technical support for our people around the world ...

Saic

IT Systems Engineer

Chantilly, VA · On-site

SAIC is seeking an experienced Information Technology (IT) Systems Engineer and Technical Assistant (SETA) for a position supporting a US Government customer in the Chantilly, VA area. The successful ...

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It Technical Assistant information

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How much do it technical assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for it technical assistant in Virginia is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $21.30 per hour, depending on experience, location, and employer.

What is an IT technical assistant?

IT Technical Assistants are professionals who provide technical support and assistance to computer users and organizations. Their responsibilities typically include troubleshooting hardware and software issues, maintaining IT systems, installing equipment, and assisting with network and security setups. They often serve as the first point of contact for technical problems, ensuring that technology runs smoothly and efficiently. IT Technical Assistants work in a variety of settings, including offices, schools, and healthcare facilities, and may also help train users on new technologies.

What are the key skills and qualifications needed to thrive as an IT technical assistant?

To thrive as an IT Technical Assistant, you need a solid understanding of computer hardware, software troubleshooting, and networking basics, often supported by a relevant associate degree or IT certifications such as CompTIA A+. Familiarity with ticketing systems, diagnostic tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, attention to detail, and effective communication set outstanding candidates apart. These skills ensure efficient support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by IT technical assistants in supporting end-users, and how can they effectively address them?

IT Technical Assistants often encounter challenges such as troubleshooting a wide range of technical issues, managing multiple support requests simultaneously, and communicating complex technical information to non-technical users. To address these challenges effectively, it's important to develop strong problem-solving skills, prioritize tasks based on urgency, and practice clear, patient communication. Building a solid understanding of the organization's common hardware and software systems can also help streamline the support process and improve user satisfaction.

What is the difference between It Technical Assistant vs Network Support Technician?

AspectIT Technical AssistantNetwork Support Technician
CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA (common)
Work EnvironmentOffice, help desk, onsite supportNetwork labs, client sites, data centers
Job FocusHardware, software, basic troubleshootingNetwork infrastructure, connectivity issues
Industry UsageIT departments, tech support firmsTelecom, enterprise IT, data centers

While both roles support IT infrastructure, an IT Technical Assistant provides broader hardware and software support, whereas a Network Support Technician specializes in network systems and connectivity. The choice depends on your focus area within IT support roles.

What are the most commonly searched types of It Technical jobs in Virginia?

The most popular types of It Technical jobs in Virginia are:

What cities in Virginia are hiring for It Technical Assistant jobs?

Cities in Virginia with the most It Technical Assistant job openings:

It Technical Assistant jobs near you

IT Technical SME

Reston, VA • On-site

Red Gate Group
Guided Missile and Space Vehicle Manufacturing • 51 - 200 employees
Learn more about Red Gate Groupexternal

$117K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 26 days ago

Key responsibilities

  • Support the design, coding, testing, debugging, and documentation of applications and systems across all phases of analysis and programming.

  • Configure cloud instances and services, evaluate and install software and hardware, and maintain enterprise infrastructure.

  • Lead and coordinate technical activities, including system upgrades, release management, and technical reviews, while guiding a team of DevOps engineers.

Job description

Description
The Opportunity
The systems that move intelligence forward do not run themselves. Behind every enterprise capability our customers depend on is a DevOps team that builds it, ships it, keeps it running, and modernizes it before the mission demands it. We are looking for an expert IT Technical SME to lead that work, someone who can own the full lifecycle of applications and infrastructure and set the technical direction other engineers follow.
As an IT Technical SME and technical lead on our Technical Services team, you will support the Desktop Environment (DTE) Integrated Program Office and sit at the center of design, coding, testing, debugging, and documentation across all phases of applications systems analysis and programming. You will configure cloud instances and services, evaluate and install software and hardware, and keep enterprise infrastructure up and running while you guide a team of DevOps engineers doing the same. You will drive high priority DTE baseline release and asset management, support enterprise software and image releases, test major and minor release packages including Microsoft patches and fixes across thick and thin desktops enterprise wide, and maintain Service Lane documentation for hardware, licensing, and point of contact information so the baseline always reflects current state.
This is a leadership seat. You will collaborate with DTE stakeholders to coordinate requirements, lead research and analysis of technical issues across the environment, and update the five year Technical Refresh for the DTE COE. You will bring engineering expertise and coordination to Technical Review Boards, Engineering Review Boards, and Program Management Reviews, evaluate engineering change proposals, and track the progress of system upgrades and maintenance while keeping system and organizational documentation current. You will translate mission requirements into technical direction, develop IC level responses that close out government taskers, and carry lessons learned across projects so the next effort starts smarter than the last. If you want your engineering judgment to shape an enterprise rather than a single application, this is where you do it.
Join us. The mission does not wait.
You Have
  • Minimum 12 years of experience conducting work relevant to this position, with at least a portion of that experience within the last 2 years. This experience requirement cannot be substituted.
  • Master's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education. Equivalent substitution is permitted as follows: an Associate's degree in a related field plus 4 years of relevant experience, OR a Bachelor's degree in a related field plus 2 years of relevant experience, OR 6 years of relevant experience, in lieu of the Master's degree. Any experience used to satisfy the education substitution is separate from and does not count toward the 12 year minimum experience requirement.
  • Hands-on experience across the full software development lifecycle, including program design, coding, testing, debugging, and documentation, with the ability to define the technical direction of a project.
  • Experience evaluating and installing software and hardware and configuring cloud instances and services.
  • Experience serving as a technical lead overseeing other DevOps engineers.
  • Experience participating in data modeling and related data initiatives.
  • Working knowledge of MS Office products including Word, Excel, Project, and SharePoint.
  • Strong interpersonal, management, and organizational skills.
  • Strong research, analytical, and editing skills.
  • Active TS/SCI clearance with CI Polygraph, or the ability to obtain a polygraph.

Nice If You Have
  • Experience supporting an IC customer or an Integrated Program Office.
  • Experience providing engineering support and coordination to Technical Review Boards, Engineering Review Boards, and Program Management Reviews.
  • Experience managing enterprise software and image releases, patch management, and baseline and asset management at scale.
  • Experience supporting modernization, integration, or external agency migration initiatives.
  • Familiarity with capturing and analyzing community requirements against existing directives, policies, and engineering best practices.

Clearance
Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information. Active TS/SCI clearance with CI Polygraph is required, or eligibility and willingness to obtain a polygraph.
Company Description
The Red Gate Group, founded in 2006, is a Service-Disabled Veteran-Owned Company based in Chantilly, VA. As an SDVOSB, the Red Gate Group has established a reputation for delivering quality multi-tiered services in intelligence analysis, strategic planning, program management, policy development, operational design, and technology integration. RGG delivers high-quality, customer-centric solutions around the world-from the foxhole to the highest levels of Government. Our motto, "Making a Difference for Country and Client," reflects our deep commitment to national security and service excellence. As an employer of choice, we offer comprehensive benefits including flexible time off, 11 paid holidays, immediate 401(k) eligibility with a generous match, and full medical, dental, and vision coverage. Our employees enjoy 100% company-paid life insurance and disability benefits, along with professional development assistance for degrees and certifications. We foster a culture of growth and work-life balance, backed by our commitment to supporting both our clients' missions and our employees' success. Join our team and be part of an organization that values both service excellence and employee wellbeing.

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