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It Tech Support Helpdesk Jobs (NOW HIRING)

AEG

IT Helpdesk Technician - WRMC

Fort Worth, TX · On-site

This position will support our internal Information Technology (IT) infrastructure and the ... Managing the tech support helpdesk, logging and tracking requests in the ticket system, and ...

CultureFit

IT Support Specialist

Northbrook, IL · On-site

This role is ideal for someone early in their IT career who enjoys problem-solving, helping others, and learning a business-focused technology environment. The IT Support Specialist will handle a ...

WINONICS

IT Support Specialist

Brea, CA · On-site

$60 - $80/hr

In this role, you will provide first-line technical support across office and manufacturing environments, helping employees maintain reliable technology while supporting the organization's IT infrast ...

Mondo

IT Support Technician

Waterville, ME · On-site

$21.50 - $29.50/hr

Required Qualifications: * 1-3 years of experience in IT support, help desk, desktop support, or a related technical role. * Experience supporting both Windows and Mac operating systems. * Strong ...

BMZ USA, INC

IT Support Technician

Virginia Beach, VA

$50K - $65K/yr

In this role, you will serve as the first point of contact for IT support needs, helping ensure our hardware, software, and systems remain reliable, secure, and efficient. You will also work closely ...

BTI Solutions

IT Helpdesk

San Jose, CA · On-site

$29 - $32/hr

IT Helpdesk Responsibilities: * Installing and configuring hardware and software components to ... Install and configure systems which support infrastructure and/or R&D activities. * Develop and ...

Form Energy

Senior IT Support Technician

Berkeley, CA · On-site

$26.75 - $36.50/hr

College degree or equivalent work experience and 4+ years of IT experience. * IT support / helpdesk experience with Windows and Mac in an AD environment. Must have extensive Mac experience. * Device ...

viLogics

IT Helpdesk Technician

Ebensburg, PA · On-site

The IT Helpdesk Technician is responsible for providing first-line technical support to users ... experiencing hardware, software, and network issues. The technician is expected to diagnose ...

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How much do it tech support helpdesk jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for it tech support helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

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Infographic showing various It Tech Support Helpdesk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

IT Helpdesk Technician - WRMC

Fort Worth, TX • On-site

AEG
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AEGexternal

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
IT Helpdesk Technician - WRMC
Trail Drive Management Corporation Properties:
Trail Drive Management Corp. (TDMC) is a not-for-profit venue management company in Fort Worth, Texas. TDMC manages all aspects of venue management, including but not limited to event booking, event management, marketing, IT, technical services, food & beverage, parking, security, housekeeping, changeover, maintenance, and more. TDMC manages several venues in Fort Worth, TX.
Job Summary:
Trail Drive Management Corp (TDMC) is looking for an IT Helpdesk Technician. This position will support our internal Information Technology (IT) infrastructure and the technology systems installed at the facility. This includes supporting both our internal staff-facing and guest-facing systems, as well as network set-up and configuration for events. The successful candidate will be expected to address a wide range of technologies and functions.
This position is 100% on-site and supports the Will Rogers Memorial Center (WRMC) location.
Essential Job Functions:
  • Managing the tech support helpdesk, logging and tracking requests in the ticket system, and responding with resolution.
  • Conducts work in a neat manner and in accordance with industry best practices.
  • Makes and implements a daily work plan that supports business and operational needs.
  • Prepares work schedules, procedures, and workflow as necessary.
  • Documents work and communicates plans to all stakeholders.
  • General Microsoft Office 365 user environment setup, configuration, and management.
  • Configuration and maintenance of Microsoft Active Directory and Microsoft Server platforms.
  • User helpdesk (passwords, printers, phones, laptops, desktops, hardware, software support).
  • Software patching and upgrades.
  • Cisco telephone user support and configuration.
  • Support of mobile devices. Understanding of MDM and Apple iPad best practices and controls
  • Support moves and changes of user equipment.
  • Basic troubleshooting of networking, cabling, and wireless.
  • Understanding network cabling standards and making cables.
  • Logging help requests with vendors and following through to resolution
  • Installation, setup, and configuration of switches, phones, computers, and printers for staff.
  • Set up of portable switches, phones, printers, computers, and wireless on portable racks for events.
  • General knowledge of enterprise switches and routing networks.
  • Perform other duties as assigned.

Qualifications:
  • Must be a minimum of 18 years or age
  • Experience with Microsoft Office Environment/Active Directory.
  • Cisco CCNA-level or higher certification preferred.
  • Microsoft 365 Certification: Modern Desktop Administrator Associate Certification preferred.
  • Understand Computer/Networking/Telecommunication practices and standards
  • Knowledge of Cisco Networking
  • Ability to provide thorough and complete technical analysis and problem-solving skills.
  • Self-motivated and can make a plan and implement it as appropriate.
  • Possess an outgoing personality suited to providing exceptional customer service, solving problems, and a commitment to continuous self-improvement.
  • Ability to work a flexible schedule including - nights, weekends, and holidays.
  • Able to communicate effectively with management, guests, and team members.
  • Ability to handle multiple tasks in a fast-paced, high-energy environment.

Working Conditions:
  • Employees will work in an environment with fluctuating temperatures.
  • Employees must have the ability to lift, push, and pull up to 50 lbs.
  • Employees will spend the majority of their time operating computers and other office equipment.
  • Employees may regularly spend their shift standing/walking, traveling stairs, with limited to no sitting.
  • Employees will be exposed to high noise levels and/or fluctuating lights in event settings.
  • Employees will regularly work around animals typically found in a fair/4H/FFA environment (horses, cattle, pigs, sheep, dogs, etc.).
  • Employees must have the ability to reach, lift, and bend to perform job duties throughout the shift.
  • Employees will be exposed to hazardous chemicals, electrical shock risks, and vibrations throughout the shift.
  • Employees may be exposed to hazards associated with moving vehicles and require strict adherence to safety protocols.

Other Duties:
  • This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Duties, responsibilities, and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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