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It Tech Assistant Jobs in Raleigh, NC (NOW HIRING)

Familiarity with the AI landscape from LLMs to agentic tools, but without dependence on it. * Tech-adjacent background - ability to understand and communicate e.g. API documentation, cost analysis ...

... Assist senior IT staff with projects and tasks as assigned • Travel locally between offices as required • Please note, this is not a remote position. Qualifications : Required : • College or ...

New

Familiarity with the AI landscape from LLMs to agentic tools, but without dependence on it. * Tech-adjacent background -- ability to understand and communicate e.g. API documentation, cost analysis ...

Familiarity with the AI landscape from LLMs to agentic tools, but without dependence on it. * Tech-adjacent background -- ability to understand and communicate e.g. API documentation, cost analysis ...

IT Associate Department: IT Employment Type: Full Time Location: Raleigh, NC Reporting To: Directo ... Respond to IT requests and provide first-level support to team members * Assist with equipment ...

Build, configure, and deploy end-user computers * Assist senior IT staff with projects and tasks as assigned * Travel locally between offices as required **Please note, this is not a remote position.

Build, configure, and deploy end-user computers * Assist senior IT staff with projects and tasks as assigned * Travel locally between offices as required **Please note, this is not a remote position.

Build, configure, and deploy end-user computers * Assist senior IT staff with projects and tasks as assigned * Travel locally between offices as required **Please note, this is not a remote position.

Build, configure, and deploy end-user computers * Assist senior IT staff with projects and tasks as assigned * Travel locally between offices as required **Please note, this is not a remote position ...

... members • Assist with equipment setup and management (computers, cameras, etc.) • Help ... IT support, technology, and troubleshooting • The kind of confidence that says they are open to ...

Respond to IT requests and provide first-level support to team members * Assist with equipment ... Strong Interest in IT support, technology, and troubleshooting * The kind of confidence that says ...

Respond to IT requests and provide first-level support to team members * Assist with equipment ... Strong Interest in IT support, technology, and troubleshooting * The kind of confidence that says ...

Familiarity with the AI landscape from LLMs to agentic tools, but without dependence on it. * Tech-adjacent background - ability to understand and communicate e.g. API documentation, cost analysis ...

IT Operations Intern

Durham, NC · On-site

$13.50 - $18/hr

... * Assist with the maintenance and accuracy of the IT asset management system, including hardware inventory tracking, software license records, and lifecycle documentation. * Create and update ...

IT Operations Intern

Durham, NC · On-site

$13.50 - $18/hr

... * Assist with the maintenance and accuracy of the IT asset management system, including hardware inventory tracking, software license records, and lifecycle documentation. * Create and update ...

Basic network connectivity issues (Wi-Fi, VPN) * Assist with hardware setup and deployment ... Participate in IT projects and continuous improvement initiatives Qualifications : * No prior ...

Support a wide range of technologies including PCs, laptops, servers, printers, network equipment ... Publish support documentation to assist staff with requests for information & provide staff ...

Support a wide range of technologies including PCs, laptops, servers, printers, network equipment ... Publish support documentation to assist staff with requests for information & provide staff ...

In this role you will gain exposure to a wide variety of products and services because we assist ... Bachelor's degree in Information Technology or Computer Science is preferred * Must have reliable ...

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It Tech Assistant information

See Raleigh, NC salary details

$25.3K

$37.3K

$47.6K

How much do it tech assistant jobs pay per year?

As of May 30, 2026, the average yearly pay for it tech assistant in Raleigh, NC is $37,344.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $36,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Tech Assistant, and why are they important?

To thrive as an IT Tech Assistant, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving skills, patience, and effective communication are crucial soft skills for this role. These skills ensure timely technical support, minimize downtime, and help maintain smooth technology operations for end-users.

What are the most common challenges faced by IT Tech Assistants when supporting end-users, and how can they be addressed?

IT Tech Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing high volumes of support requests, and communicating technical solutions to users with varying levels of tech-savviness. To address these, it's helpful to develop strong problem-solving skills, maintain patience, and use clear, jargon-free language when assisting users. Staying organized with ticketing systems and continuously updating technical knowledge also enables IT Tech Assistants to provide efficient and effective support.

What does an IT Tech Assistant do?

An IT Tech Assistant provides technical support and troubleshooting services to staff or customers within an organization. Their main responsibilities include installing, configuring, and maintaining computer hardware and software, responding to technical inquiries, and assisting in resolving network or connectivity issues. They often help set up new equipment, manage user accounts, and ensure the smooth day-to-day operation of technology systems. IT Tech Assistants work closely with other IT professionals to support the organization's technology needs and may also train users on basic IT procedures.

What is the difference between It Tech Assistant vs Network Support Specialist?

It Tech AssistantNetwork Support Specialist
Provides basic technical support, troubleshooting hardware/software issues, and assisting end-users.Focuses on maintaining, troubleshooting, and supporting network infrastructure and connectivity.
Typically requires certifications like CompTIA A+.Often requires certifications like CompTIA Network+ or Cisco CCNA.
Works in various environments including offices, schools, and small businesses.Primarily works in organizations with complex network systems, such as corporations or data centers.
Handles general IT support tasks and user assistance.Specializes in network configuration, security, and performance optimization.

The main difference is that an It Tech Assistant provides general IT support and troubleshooting, while a Network Support Specialist focuses specifically on network infrastructure and connectivity issues. Both roles require technical certifications and are essential in maintaining organizational IT systems, but they differ in scope and specialization.

What are the most commonly searched types of It Tech jobs in Raleigh, NC? The most popular types of It Tech jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for It Tech Assistant jobs? Cities near Raleigh, NC with the most It Tech Assistant job openings:
Senior Partnerships Lead

Senior Partnerships Lead

Sageworks

Raleigh, NC

Full-time

Medical, Retirement, PTO

Posted 5 days ago


Job description

We provide technology that community financial institutions use to manage risk and drive growth. Our solutions automate key processes - from anti-money laundering to fraud detection to CECL readiness to lending workflows - empowering our customers by addressing their Enterprise Risk Management needs.

You willbe responsible forbuilding andmaintainingstrong relationships with our customers and partners to drive our mutual success. You will work in an entrepreneurial environment within an established business to launch and grow new partner capabilities. Your goal will be to maximizethe adoptionand satisfaction of our partner products and work with internal customers in sales, marketing, and product to evolve our capabilities,ultimately drivingrevenue growth for the companyby delivering more customer value. This position offers the flexibility of working remotely or from our offices in Raleigh, NC or Austin, TX. The role requires occasional travel (20%).

What You'll Do:

  • Work with leaders at Abrigo, its partners, and its candidate partners to create value for multiple parties (customers, partners, and Abrigo) in complex relationships
  • Communicate with technical and commercial audiences to bring ideas into reality through all stages of partnership development - ideation, commercials, launch, and evolution
  • Synthesize the needs of 2,400+ customers and 50+ partners to make sure our resources are being deployed to their highest impact
  • Implement continuous improvement frameworks for our partnerships to improve the lived experiences of our customers
  • Represent Abrigo at industry events and on high-stakes negotiations
  • Get deep into the business cases of each partnership, using information from multiple sources and taking into account multiple perspectives on the difference between good and great.

What You'll Need:

  • Several years of experience in complex commercial settings - banking, consulting, etc
  • The ability to prioritize and see initiatives through to fruition - independent drive and follow-through are critical
  • Proven executive communication skills - written, phone, video, and in-person.
  • Familiarity with the AI landscape from LLMs to agentic tools, but without dependence on it.
  • Tech-adjacent background - ability to understand and communicate e.g. API documentation, cost analysis, etc.
  • Hard analytical skills - ability to get into data from several sources and systems and use it to make (and track) a business case
  • A desire for accountability - using numbers and hard quantifiables to track success and motivate daily priorities.

What You'll Get:

  • Market competitive total rewards package
  • To be part of theHeart & SOULof a winning company with an inspiring mission
  • The opportunity toMake Big Things Happen
  • Competitive salary along with full health benefits with an HSA option
  • Flexible PTO and bank holidays
  • 401(k) plan and company match

We are an equal opportunityemployer,and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, age, genetic trait, sexual orientation, national origin, disability status, or any other characteristic protected by law. Abrigo iscommitted to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance oran accommodationdue to a disability, you may contact us atCareers@abrigo.comwith the subject line accommodation.

Employment Type: Full-Time