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It Support Jobs in Rye, NY (NOW HIRING)

Ontra, LLC

IT Support Engineer

Manhattan, NY · On-site

Ontra is seeking an IT Support Engineer reporting to our Director, Security & IT Operations. We're looking for someone excited to be the on-the-ground IT and office presence for our brand-new New ...

Numerix

IT Support Specialist

New York, NY

We are seeking a skilled and motivated IT Support Specialist to join our growing fintech organization in Manhattan, NY. This role involves managing and supporting a diverse range of systems, ensuring ...

TEKsystems

IT Support Specialist

Manhattan, NY · On-site

Job Title: IT Support Specialist This long-term consulting opportunity (12 months+) offers the chance to join a high-performing IT support team within a thriving global firm. You will provide ...

Clay Labs

IT Support Engineer

Manhattan, NY · On-site

The IT Support Team will be the first point of contact for requests, the team that keeps the queue moving, and a key partner to the Head of IT in building out how the helpdesk operates. The core of ...

Clay Labs

IT Support Engineer

New York, NY · On-site

$130K - $160K/yr

The IT Support Team will be the first point of contact for requests, the team that keeps the queue moving, and a key partner to the Head of IT in building out how the helpdesk operates. The core of ...

iSoftStone

IT Support Engineer

New York, NY · On-site

$40/hr

Description iSoftStone, Inc. is seeking an IT Support Engineer to join our Team in New York and Washington DC! *THIS IS A PART-TIME (20 HOURS PER WEEK) W2 CONTRACT ROLE* FLUENCY IN MANDARIN IS ...

TEKsystems

IT Support Specialist

Manhattan, NY

$25 - $29/hr

Job Title: IT Support Specialist This long-term consulting opportunity (12 months+) offers the chance to join a high-performing IT support team within a thriving global firm. You will provide ...

Numerix

IT Support Specialist

New York, NY · On-site

We are seeking a skilled and motivated IT Support Specialist to join our growing fintech organization in Manhattan, NY. This role involves managing and supporting a diverse range of systems, ensuring ...

Akin Gump

Regional IT Support Manager

New York, NY · On-site

The Regional IT Support Manager will be responsible for the technical, operational and IT policy implementation and support of users and office computer systems and equipment in the New York and ...

Xpansiv

IT Support Intern

New York, NY · On-site

$30 - $35/hr

Position Summary The IT Support Intern will join the IT team in a hands-on, learning-focused role that provides exposure to the systems, practices, and services required to build and support a ...

Xpansiv

IT Support Intern

New York, NY · On-site

$30 - $35/hr

Position Summary The IT Support Intern will join the IT team in a hands-on, learning-focused role that provides exposure to the systems, practices, and services required to build and support a ...

Akin

Regional IT Support Manager

Manhattan, NY · On-site

The Regional IT Support Manager will be responsible for the technical, operational and IT policy implementation and support of users and office computer systems and equipment in the New York and ...

NetCost Market

Enterprise IT Support

Manhattan, NY · On-site

The IT Enterprise Support Specialist will diagnose and troubleshoot software and hardware problems. Your responsibilities include resolving network issues, configuring operating systems and using ...

USP Management

Entry IT Support Specialist

Fort Lee, NJ · On-site

$50K/yr

Job Title: Entry IT Support Specialist We are seeking an Entry IT Support Specialist to help maintain and troubleshoot the company's technical systems and support smooth day-to-day IT operations. ...

The Fedcap Group

IT Support Specialist

New York, NY · On-site

$65K - $72K/yr

What You'll Do As IT Support Specialist, you will work in a fast-paced environment, providing comprehensive IT technical support and desktop assistance to staff across various locations, including ...

Universal Steel

Junior IT Support Specialist

Fort Lee, NJ · On-site

$58K - $75K/yr

We are seeking a Junior IT Support Specialist to help maintain and troubleshoot the company's technical systems and support smooth day-to-day IT operations. This is a junior role: you will handle ...

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All JobsIt Support JobsIt Support Jobs in Rye, NY

It Support information

See Rye, NY salary details

$12

$19

$27

How much do it support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for it support in Rye, NY is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.63 per hour, depending on experience, location, and employer.

What does an IT support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an IT support specialist?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What are common challenges IT support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

Is IT support a difficult job?

IT support is a role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems. The job can be challenging due to the need for problem-solving skills, technical knowledge, and sometimes working under pressure or irregular hours. Success often depends on technical certifications, communication skills, and experience with tools like ticketing systems.
More about It Support jobs

What are the most commonly searched types of It Support jobs in Rye, NY?

The most popular types of It Support jobs in Rye, NY are:

What cities near Rye, NY are hiring for It Support jobs?

Cities near Rye, NY with the most It Support job openings:

It Support jobs near you
Infographic showing various It Support job openings in Rye, NY as of September 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $40,977 per year, or $19.7 per hour.

IT Support Specialist

Brooklyn, NY • On-site

Freedom of the Press Foundation (FPF)
See more jobs at Freedom of the Press Foundation (FPF)external

$35/hr

Part-time

Posted 12 days ago

Job description

Position description
Freedom of the Press Foundation (FPF), a nonprofit organization dedicated to protecting, defending, and empowering public-interest journalism, is hiring a 25-hour-per-week IT support specialist to support our staff and give our six-person infrastructure team more capacity for project work. This hybrid role will be primarily remote, with up to two days a week on-site at our office in Brooklyn's DUMBO neighborhood for on-the-ground IT coverage. The schedule requires standard overlap with U.S. Eastern Time core business hours.
Reporting to the engineering manager for infrastructure, this position will work side by side with our IT/infrastructure engineer to provide front-line technical support for the entire organization of about 50 people, and will take on scoped projects delegated by other members of the infrastructure team as capacity allows.
Responsibilities
  • Front-line response for IT support tickets and requests in our mixed Mac/Linux environment, helping close the gap between incoming requests and available coverage
  • Onboarding, offboarding, hardware setup, and asset management in close coordination with our IT/infrastructure engineer
  • Provide in-office coverage at our DUMBO location, including backup support when our IT/infrastructure engineer is unavailable or more support is needed for in-person events
  • Maintain documentation systems as changes in access, asset management, and environment occur
  • Support access management and perform account provisioning/deprovisioning
  • Take on scoped projects or tasks, such as workflow automation or implementing new tools and services, with mentorship from senior infrastructure team members
  • Help monitor and triage CVEs and alerts that affect our infrastructure, escalating appropriately
  • Other responsibilities as assigned by the engineering manager for infrastructure
Qualifications
Required
  • One-plus year(s) in IT providing technical support in an engineering/highly technical environment, with strong customer service skills (finds real satisfaction in helping people, even those having a tough day!)
  • Experience with ticketing systems and managing a growing support queue, and knowing when to escalate
  • Experience in access management, user authentication, and authorization processes
  • Comfort in a terminal with knowledge of basic shell commands
  • Comfort working in a mixed Linux and Mac environment
  • Excellent written and verbal communication skills, with the ability to explain technical concepts to nontechnical audiences
  • A passion for the First Amendment, transparency, and protecting the rights of journalists and whistleblowers
Preferred
  • Interest in or exposure to GPG, Git, SSH, networking, basic Python and shell scripting
  • Familiarity with onboarding/offboarding processes and asset tracking platforms
  • Experience with Google Workspace administration
  • Experience with monitoring and alerting tools like Pingdom and Icinga
  • Familiarity with GitHub
  • Prior work experience in nonprofit, journalism, or civil society settings
Working with us
This is a part-time nonexempt role that will pay $35/hour for approximately 25 hours of work per week, with a schedule to be determined in consultation with the hiring manager.
FPF does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual or reproductive health decisions, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law.
How to apply
If you think you'd like to be a part of our team, please submit your résumé and a cover letter that includes your availability in U.S. Eastern Time. (Note: Please ensure your cover letter is no longer than one page). Applications will be considered on a rolling basis, and we reserve the right to close this process early due to high applicant volume.
After an initial application review, FPF's hiring process involves a phone screen with HR, followed by an interview with the IT/infra engineer. For candidates moving to the final stage, a meeting with our engineering manager of infrastructure and the chief technology officer will follow.
Department Infrastructure Locations Brooklyn, NY Remote status Hybrid Hourly salary $35 Employment type Part-time

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