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It Support Jobs in Rye, NY (NOW HIRING)

Norgate Technology

IT Support Analyst

Garden City, NY · On-site

Norgate Technology is seeking an IT Support Analyst to join their team. The role involves managing applications, liaising with consultants, aiding in database management, and providing technical ...

KayDev Technology, LLC

IT Support

Valhalla, NY · On-site

$22.50 - $30.75/hr

* Experience with NYS CONNECTIONS, CCWIS, SACWIS, or a similar Child Welfare information system. * Experience providing application and technical support to end users. * Experience supporting ...

Anthropic

Manager, IT Support

New York, NY · On-site

About the Role We're looking for a Manager, IT Support to lead our Americas support team. IT Support is the front door for every employee technology need at Anthropic: our Claude-backed support ...

RIT Solutions, Inc.

IT Support Engineer

Manhattan, NY · On-site

RIT Solutions, Inc. is seeking an IT Support contractor who will serve as the primary provider of IT support to users throughout their global enterprise. This role involves exposure to multiple IT ...

Maxima Consulting

IT Support Analyst

New York, NY · On-site

The IT Support Analyst is responsible for timely, accurate, customer service focused, and properly documented resolution of issues submitted to the IT Service Desk. It's designated for "on call" ...

Priceline.com LLC

IT Support Specialist

Norwalk, CT · On-site

Two days in-office. IT Support Specialist Our Corporate IT team keeps Priceline employees productive by delivering reliable endpoint support, collaboration technology, and office technology ...

Apetan Consulting llc

IT Support Specialist

New York, NY · On-site

$80 - $150/hr

Job Title: IT Support Specialist Location : Onsite - New York, NY 10013 - Need Local Only Schedule : Mon - Thur (8 - 5) 32 hours per week. Start Date: Last Week of August or Client can start earlier ...

Molaprise

IT Support Technician

Manhattan, NY

$23.50 - $32.25/hr

IT Support Technician Location: New York, NY/Hybrid Duration: Long Term Position Summary We are seeking a proactive and customer-focused IT Support Technician to provide both internal IT support and ...

priceline.com LLC

IT Support Specialist

Norwalk, CT · On-site

Two days in-office. IT Support Specialist Our Corporate IT team keeps Priceline employees productive by delivering reliable endpoint support, collaboration technology, and office technology ...

Priceline.com LLC

IT Support Specialist

Norwalk, CT · Hybrid

Two days in-office. IT Support Specialist Our Corporate IT team keeps Priceline employees productive by delivering reliable endpoint support, collaboration technology, and office technology ...

Priceline

IT Support Specialist

Norwalk, CT · Hybrid

Two days in-office. IT Support Specialist Our Corporate IT team keeps Priceline employees productive by delivering reliable endpoint support, collaboration technology, and office technology ...

Maxima Consulting

IT Support Analyst

Manhattan, NY · On-site

The IT Support Analyst is responsible for timely, accurate, customer service focused, and properly documented resolution of issues submitted to the IT Service Desk. It is designated for on-call ...

Skip Hop Inc

IT Support Analyst

New York, NY · On-site

Skip Hop is seeking an IT Support Analyst that will assist the Skip Hop Team in resolving any procedural or operating issues related to use of IT applications, products, or services. The IT Support ...

Skip Hop Inc

IT Support Analyst

New York, NY · On-site

Skip Hop is seeking an IT Support Analyst that will assist the Skip Hop Team in resolving any procedural or operating issues related to use of IT applications, products, or services. The IT Support ...

Burjline Builders

Remote IT Support

New York, NY · On-site +1

$25 - $35/hr

Job Title: Remote IT Support Company: TauRx Therapeutics Location: Remote Employment Type: Full-Time & Part-Time opportunities available Compensation: $25 - $35 USD per hour About TauRx Therapeutics ...

Pivotal Health

IT Support Specialist

Brooklyn, NY · Remote

$110K - $130K/yr

Role Overview We're looking for an IT Support Specialist to help lead IT as we plan to relocate one of our office locations and continue to scale. You'll own End-User & SaaS Support, Networking ...

Burjline Builders

Remote IT Support

New York, NY · On-site +1

$25 - $35/hr

Job Title: Remote IT Support Company: TauRx Therapeutics Location: Remote Employment Type: Full-Time & Part-Time opportunities available Compensation: $25 - $35 USD per hour About TauRx Therapeutics ...

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It Support information

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$12

$19

$27

How much do it support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for it support in Rye, NY is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.63 per hour, depending on experience, location, and employer.

What does an IT support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an IT support specialist?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What are common challenges IT support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

Is IT support a difficult job?

IT support is a role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems. The job can be challenging due to the need for problem-solving skills, technical knowledge, and sometimes working under pressure or irregular hours. Success often depends on technical certifications, communication skills, and experience with tools like ticketing systems.
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What are the most commonly searched types of It Support jobs in Rye, NY?

The most popular types of It Support jobs in Rye, NY are:

What cities near Rye, NY are hiring for It Support jobs?

Cities near Rye, NY with the most It Support job openings:

It Support jobs near you
Infographic showing various It Support job openings in Rye, NY as of September 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $40,977 per year, or $19.7 per hour.

IT Support Analyst

Garden City, NY • On-site

Norgate Technology
IT Services • 51 - 200 employees
Learn more about Norgate Technologyexternal

Full-time

Re-posted 7 days ago

Job description

Job Summary:
Norgate Technology is seeking an IT Support Analyst to join their team. The role involves managing applications, liaising with consultants, aiding in database management, and providing technical support to staff.
Responsibilities:
• Applications administrator
• Liaise with infrastructure and database consultants
• Aid in database management
• Generate and distribute reports from queries to appropriate parties
• Update Microsoft Excel spreadsheets and CSV files from queries
• Act as a jack of all trades in basic computer and tech. support (software and hardware)
• Utilize Google and/or Microsoft search engines to come up with solutions quickly and effectively
• Collaborate with outside vendors on select technical support and database management
• Aid in training staff, onboarding
• Manage recurring and ad-hoc IT projects
Qualifications:
Required:
• Minimum of four years of experience
• Ability to prioritize and focus on the task at hand
• Is proactive, eager to learn, naturally curious, has a high attention to detail
• Has basic knowledge of Word and Excel
• Is organized
• Communicates effectively, both verbally and in written form
• Proficient in basic algebra
• Interest in computer programming
• Basic knowledge of Microsoft Access, SQL server
• Advanced knowledge of Excel, Word
• Excel tables, pivot tables, x-lookups
• Mail merges
• Intermediate coding experience, VBA, SQL, Python, or other languages
Preferred:
• Knowledge of database theory, management, structure, reporting
• Capable of using Power BI or other data automation solutions
Company:
Norgate Technology is an IT company that provides technology staffing services. Founded in 1993, the company is headquartered in Garden City, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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