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It Support Jobs in Rye, NY (NOW HIRING)

Holland & Knight LLP

IT Support Specialist

New York, NY · On-site

$33.50 - $53.20/hr

We are seeking an IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that ...

Holland & Knight LLP

IT Support Specialist

Manhattan, NY · On-site

$33.50 - $53.20/hr

We are seeking an IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that ...

The Chapin School

IT Support Specialist

Manhattan, NY · On-site

The IT Support Specialist role is a full-time, year-round, on-site position with occasional adjustments to working hours to support school events. Core Duties & Responsibilities * Serve as the first ...

EliseAI

IT Support Specialist

Manhattan, NY · On-site

They are seeking an IT Support Specialist to serve as the first point of contact for hardware, software, and network support, ensuring employees are equipped to perform their best work.

Handshake

IT Support Analyst

New York, NY · On-site

$80K - $100K/yr

You'll support a distributed workforce by resolving technical issues, administering core IT systems, and helping improve internal processes as we continue to scale. This role is ideal for someone who ...

Soni Resources

IT Support Specialist

Brooklyn, NY · On-site

$70K/yr

We are seeking a full time IT Support Specialist to assist with the setup and maintenance of technology devices in our office and offsite locations. This role will also involve onboarding new ...

Cape

IT Support Specialist

New York, NY · On-site

The Opportunity We're looking for an Onsite IT Support Specialist to be the friendly, first line of IT support for our NY office. You'll own the day-to-day employee IT experience from a great day-one ...

EliseAI

IT Support Specialist

New York, NY · On-site

About the Role We're looking for an IT Support Specialist to join our team as a trusted onsite IT partner, supporting our growing presence across multiple offices. In this role, you'll serve as the ...

Cyera

IT Support - US

Manhattan, NY · On-site

$90K - $100K/yr

THE OPPORTUNITY We're hiring an IT Support professional to join our global IT team in NYC. This is a generalist role - you'll work hands-on across identity, endpoint management, SaaS administration ...

iSoftStone

IT Support Engineer

New York, NY · On-site

$40/hr

Description iSoftStone, Inc. is seeking an IT Support Engineer to join our Team in New York and Washington DC! *THIS IS A PART-TIME (20 HOURS PER WEEK) W2 CONTRACT ROLE* FLUENCY IN MANDARIN IS ...

Peloton

IT Support Engineer

New York, NY · On-site

$84K - $99K/yr

As a Support Engineer, you will work across the teams in our North America footprint to provide and support IT equipment and services. In this role, a premium is put on customer service and ...

The Fedcap Group

IT Support Specialist

Manhattan, NY · On-site

As an IT Support Specialist, you will provide comprehensive IT technical support and desktop assistance, manage audio/visual support for corporate meetings, and ensure seamless functionality across ...

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Showing results 21-40

All JobsIt Support JobsIt Support Jobs in Rye, NY

It Support information

See Rye, NY salary details

$12

$19

$27

How much do it support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for it support in Rye, NY is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.63 per hour, depending on experience, location, and employer.

What does an IT support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an IT support specialist?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What are common challenges IT support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

Is IT support a difficult job?

IT support is a role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems. The job can be challenging due to the need for problem-solving skills, technical knowledge, and sometimes working under pressure or irregular hours. Success often depends on technical certifications, communication skills, and experience with tools like ticketing systems.
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What are the most commonly searched types of It Support jobs in Rye, NY?

The most popular types of It Support jobs in Rye, NY are:

What cities near Rye, NY are hiring for It Support jobs?

Cities near Rye, NY with the most It Support job openings:

It Support jobs near you
Infographic showing various It Support job openings in Rye, NY as of August 2026, with employment types broken down into 1% Internship, 84% Full Time, 3% Part Time, 4% Temporary, and 8% Contract. Highlights an 97% In-person, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,977 per year, or $19.7 per hour.

IT Support Specialist

Holland & Knight LLP

New York, NY • On-site

$33.50 - $53.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Holland & Knight rating

8.3

Company rating: 8.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

17th of 34 rated law firms

Job description

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.
This position is based in our New York office.
Description:
We are seeking an IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that supports all PCs, phones, AV equipment, IT peripherals and IT Infrastructure in the office. The position reports to an IT Support Manager.
Key Responsibilities Include:
  • Support all PCs, phones, IT peripherals and IT infrastructure in the office
  • Document work in IT incident ticketing system thoroughly
  • Provide support to incidents that are escalated from IT Technicians or the Service Desk
  • Provide technical support during events, conferences and meetings, on site and off site as needed
  • Support office administration activities, projects and priorities as assigned
  • Participate with internal IT groups during projects and activities
  • Respond to power, HVAC, network and other outages, planned and unplanned in the office
  • Special projects and duties as assigned

Qualifications:
  • 3+ years Corporate Environment
  • 3+ years Technical Support Experience
  • Experience using and supporting Microsoft Windows 10, Microsoft Office Suite, especially Outlook and Word
  • Experience supporting and troubleshooting Cisco VoIP phone and voicemail system
  • Experience supporting and troubleshooting web conferencing - especially Zoom and Microsoft Teams
  • Experience using and supporting Apple and Android mobile devices and OSes
  • Experience configuring and supporting printers and multifunction devices
  • Experience using ServiceNow to log IT Incidents
  • Network troubleshooting knowledge
  • General experience with server/network rooms (patching network equipment, racking servers, evaluating power and cooling issues.)
  • Experience supporting and troubleshooting audio-visual equipment
  • Strong customer service orientation, with a can-do attitude and follow-through skills
  • Possess analytical and problem solving skills
  • Work well with others in a team environment requiring minimal supervision
  • Strong overall written and oral communication skills
  • Ability to effectively contribute to project documentation
  • Ability to contribute and positively impact internal specialty support team or a major project
  • Capable of traveling for business and working in different H&K sites independently
  • Capable of lifting and moving equipment weighing as much as 50 lbs.
  • Ability to work onsite at H&K offices

Minimum Education:
  • Bachelor's degree
  • IT Certifications (ITIL Foundations, A+, etc....) or demonstrated equivalent experience

This position may be filled in New York. In accordance with the New York City Human Rights Law, the pay range for this position in New York City is $33.50 - $53.20/hour. These ranges are specific to these locations and may not be applicable to other locations. An individual's actual compensation will depend on the individual's qualifications and experience.
Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.
Below are the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.
Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.
Applicants who are interested in applying for a position and require an accommodation during the process should contact ApplicantAccommodations@hklaw.com.
Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP's privacy policies.

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