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It Support Jobs in Rochester, MN (NOW HIRING)

Mayo Clinic

IT Application Analyst

Rochester, MN

$88K - $123K/yr

... IT Application Analysts to support the operations, maintenance, and growing complexity of Epic ... Epic Lumens is an Epic module supporting Gastroenterology practice. It has been recently ...

Mayo Clinic

IT Application Analyst

Rochester, MN · On-site

... IT Application Analysts to support the operations, maintenance, and growing complexity of Epic ... Epic Lumens is an Epic module supporting Gastroenterology practice. It has been recently ...

Mayo Clinic

IT Application Analyst

Rochester, MN · On-site

... IT Application Analysts to support the operations, maintenance, and growing complexity of Epic ... Epic Lumens is an Epic module supporting Gastroenterology practice. It has been recently ...

Mayo Clinic

IT Application Analyst

Rochester, MN · On-site

... IT Application Analysts to support the operations, maintenance, and growing complexity of Epic ... Epic Lumens is an Epic module supporting Gastroenterology practice. It has been recently ...

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All JobsIt Support JobsIt Support Jobs in Rochester, MN

It Support information

See Rochester, MN salary details

$11

$18

$26

How much do it support jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for it support in Rochester, MN is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.77 per hour, depending on experience, location, and employer.

What are common challenges IT support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

Is IT support a difficult job?

IT support is a role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems. It can be challenging due to the need for problem-solving skills, technical knowledge, and sometimes working under pressure or irregular hours. Success often depends on technical certifications, communication skills, and experience with tools like ticketing systems.

What does an IT support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an IT support specialist?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

More about It Support jobs
What are the most commonly searched types of It Support jobs in Rochester, MN? The most popular types of It Support jobs in Rochester, MN are:
What are popular job titles related to It Support jobs in Rochester, MN? For It Support jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching It Support jobs in Rochester, MN look for? The top searched job categories for It Support jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for It Support jobs? Cities near Rochester, MN with the most It Support job openings:
It Support jobs near you
Infographic showing various It Support job openings in Rochester, MN as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,309 per year, or $18.9 per hour.

IT Tech Support and AV Event Manager

Kahler Hotels LLC

Rochester, MN

$19.75 - $27/hr

Full-time

Posted 28 days ago

Job description

The Information Technology Support and Audio Visual & Event Manager is responsible for coordinating, executing, and maintaining all IT needs as directed by Corporate Director: IT, combined with the same for all event-related Audio-Visual technology needs for Kahler Hospitality Group’s full-service properties. This role ensures seamless technical execution for meetings and events, enhances revenue opportunities, and protects guest experience standards.


  • Serve as primary point of contact for all in-house AV needs
  • Review BEOs and confirm equipment requirements
  • Test and stage equipment prior to events
  • Troubleshoot technical issues in real time
  • Coordinate third-party AV providers when necessary
  • Maintain AV inventory and preventive maintenance logs
  • Support sales team in upselling event technology
  • Develop standardized AV pricing and packages
  • Train banquet and operations staff on basic AV handling
  • Ensure compliance with brand standards (where applicable)

  • 2–5 years event, hospitality, or AV experience
  • Strong working knowledge of projectors, audio systems, screens, and basic networking
  • Excellent guest-facing communication skills
  • Ability to remain calm under pressure
  • Flexible schedule (evenings/weekends required)
  • Basic understanding of HDMI, wireless presentation systems, microphones, and sound boards

Apply