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It Support Jobs in Rochester, MI (NOW HIRING)

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...

Wow

IT Support Technician

Madison Heights, MI

$45K - $55K/yr

The IT Support Technician exists to provide IT support for WOW! employees. The incumbent works closely with all departments (including the field) to support all information technology requirements.

Wideopenwest

IT Support Technician

Madison Heights, MI · On-site

$45K - $55K/yr

The IT Support Technician exists to provide IT support for WOW! employees. The incumbent works closely with all departments (including the field) to support all information technology requirements.

Detroit Defense

IT Support Technician

Troy, MI · On-site

$54K - $62K/yr

Detroit defense seeks an experienced, motivated, career and customer-oriented IT User Support Technician to join our team in Troy, MI . Essential Duties and Responsibilities: * Level 1 Help Desk ...

Ricardo Defense

IT Support Technician

Troy, MI · On-site

$54K - $62K/yr

Detroit defense seeks an experienced, motivated, career and customer-oriented IT User Support Technician to join our team in Troy, MI Essential Duties and Responsibilities: * Level 1 Help Desk ...

Slate Auto

IT Support Specialist

Troy, MI · On-site

$64K - $84K/yr

Slate seeks an energetic, organized, customer friendly, and experienced IT professional focused on user support, hardware and software maintenance position in Troy, MI. The ideal candidate will ...

Danaher

IT Support Specialist

Southfield, MI

The IT Site Lead for Beckman Coulter Diagnostics is responsible for site support at our Southfield (Lumigen) office that drive significant impact to the organization. This position is part of the ...

Recar

IT Support Specialist

Troy, MI

$64K - $84K/yr

Slate seeks an energetic, organized, customer friendly, and experienced IT professional focused on user support, hardware and software maintenance position in Troy, MI. The ideal candidate will ...

Danaher

IT Support Specialist

Southfield, MI · On-site

The IT Site Lead for Beckman Coulter Diagnostics is responsible for site support at our Southfield (Lumigen) office that drive significant impact to the organization. This position is part of the ...

Megan soft Inc

Plant IT Support Specialist

Livonia, MI · On-site

Plant IT Support Specialist Location: Livonia, MI Duration: 12+ months Experience: 8+ years Position Description: This is an Information Technology Operations based role that supports our Livonia ...

RCC Business IT

IT Service Technician

Romeo, MI · On-site

We are currently seeking a skilled IT Service Technician with mid-level support experience to join our dynamic team. The ideal candidate will have a strong technical background, excellent problem ...

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Showing results 1-20

All JobsIt Support JobsIt Support Jobs in Rochester, MI

It Support information

See Rochester, MI salary details

$10

$17

$24

How much do it support jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for it support in Rochester, MI is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.80 per hour, depending on experience, location, and employer.

What are common challenges IT Support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What jobs pay $10,000 a month without a degree?

In IT support, high-paying roles that can reach $10,000 a month often require extensive experience, specialized skills, or certifications such as CompTIA or Cisco. Typically, these roles involve managing complex systems, cybersecurity, or network infrastructure, and may be found in large organizations or consulting firms. Most positions at this level emphasize expertise over formal degrees.

What does an IT Support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What is the job of an IT support?

An IT support professional provides technical assistance to users by troubleshooting hardware, software, and network issues. They often work with tools like remote support software and may hold certifications such as CompTIA A+ to diagnose and resolve technical problems efficiently.

What does an IT support worker do?

An IT support worker provides technical assistance to users by troubleshooting hardware, software, and network issues. They install, maintain, and repair computer systems, often using diagnostic tools and following established procedures to ensure smooth technology operations.

What are the key skills and qualifications needed to thrive as an IT Support specialist, and why are they important?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What jobs pay $2000 a day?

High-paying IT support roles typically do not pay $2000 a day; such earnings are more common in specialized consulting, cybersecurity, or executive positions. Freelance or contract IT professionals with advanced skills and certifications may command high daily rates, but these are less common and depend on experience, niche expertise, and client demand.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

More about It Support jobs
What job categories do people searching It Support jobs in Rochester, MI look for? The top searched job categories for It Support jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for It Support jobs? Cities near Rochester, MI with the most It Support job openings:
It Support jobs near you
Infographic showing various It Support job openings in Rochester, MI as of June 2026, with employment types broken down into 65% Full Time, 30% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,595 per year, or $17.1 per hour.

IT Support Technician

IMAGE TECH GROUP LLC

Wixom, MI • On-site

$50K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

This role supports Image Tech clients through Level 1–2 helpdesk and field service work. Some support is remote, onsite visits are essential when hands-on troubleshooting is required.

Responsibilities

  • Provide Level 1–2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues

  • Support Microsoft 365, Windows OS, and basic Active Directory tasks

  • Troubleshoot networking and connectivity issues

  • Perform onsite service calls when necessary

  • Accurately document all work in the ticketing system

  • Deliver a consistent, professional client experience

Requirements

  • 2–5+ years of IT support experience

  • Prior onsite/field IT experience

  • Strong customer service and communication skills

  • Ability to manage tickets independently

  • Valid driver’s license

Company Description

Image Tech is a trusted managed IT and business technology provider. As our client base continues to grow, we are expanding our technical team with dependable, service-minded IT professionals. Strong culture built on trust, integrity, accountability and relationships.