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It Support Jobs in Rochester, MI (NOW HIRING)

We are seeking a hands-on IT Engineer with strong Azure and Microsoft 365 experience to support, secure, and improve our cloud and end-user technology environment. This role manages day-to-day ...

We are seeking a hands-on IT Engineer with strong Azure and Microsoft 365 experience to support, secure, and improve our cloud and end-user technology environment. This role manages day-to-day ...

Under the direction of the IT Manager, administers, supports, maintains and/or develops IT/OT systems and hardware in the manufacturing facility including the production line, shipping/receiving ...

IT Manager (Manufacturing)

Farmington Hills, MI · On-site

$93K - $114K/yr

Job Title: IT Manager (Manufacturing) Location: ENGINEERING DIVISION · Farmington Hills, Michigan ... Technology Development & Continuous Improvement Support application development efforts and ...

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It Support information

See Rochester, MI salary details

$10

$17

$24

How much do it support jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for it support in Rochester, MI is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.80 per hour, depending on experience, location, and employer.

What are common challenges IT Support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What jobs pay $10,000 a month without a degree?

In IT support, high-paying roles that can reach $10,000 a month often require extensive experience, specialized skills, or certifications such as CompTIA or Cisco. Typically, these roles involve managing complex systems, cybersecurity, or network infrastructure, and may be found in large organizations or consulting firms. Most positions at this level emphasize expertise over formal degrees.

What does an IT Support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What is the job of an IT support?

An IT support professional provides technical assistance to users by troubleshooting hardware, software, and network issues. They often work with tools like remote support software and may hold certifications such as CompTIA A+ to diagnose and resolve technical problems efficiently.

What does an IT support worker do?

An IT support worker provides technical assistance to users by troubleshooting hardware, software, and network issues. They install, maintain, and repair computer systems, often using diagnostic tools and following established procedures to ensure smooth technology operations.

What are the key skills and qualifications needed to thrive as an IT Support specialist, and why are they important?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What jobs pay $2000 a day?

High-paying IT support roles typically do not pay $2000 a day; such earnings are more common in specialized consulting, cybersecurity, or executive positions. Freelance or contract IT professionals with advanced skills and certifications may command high daily rates, but these are less common and depend on experience, niche expertise, and client demand.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

What job categories do people searching It Support jobs in Rochester, MI look for? The top searched job categories for It Support jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for It Support jobs? Cities near Rochester, MI with the most It Support job openings:
Infographic showing various It Support job openings in Rochester, MI as of June 2026, with employment types broken down into 65% Full Time, 30% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,595 per year, or $17.1 per hour.
IT Support Specialist OUWB School of Medicine

IT Support Specialist OUWB School of Medicine

Oakland University

Rochester, MI • On-site

$67K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago


Oakland University rating

8.6

Company rating: 8.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

54th of 544 rated colleges and universities


Job description

Posting Details
Posting Details
Position Title
IT Support Specialist OUWB School of Medicine
Department
0100 - School of Medicine
Position Number
988783
Requisition No.
S02761
Salary Range/Pay Rate
$67,415 annually
Benefits of Working at Oakland University
Oakland University offers competitive salaries and an excellent benefit program including a comprehensive medical plan with low contribution amounts for our employees, dental and vision plans at no cost for our employees, generous paid time off plans, a generous University contribution to our 403(b) retirement plan, tuition assistance for our employees and dependents, free access to our Campus Recreation Center and workout facilities, and flexible work schedules and wellness programs. These are current benefit levels subject to future changes. Oakland University offers a strong, University-wide commitment to diversity, equity and inclusion, which has garnered national recognition as a top workplace for LGBTQ+ community members; national recognition as a safe workplace, and consistent top ranking for support services to U.S. Military veteran students.
Employee Group/Grade
AP Band P
Job Category
Administrative-Professional
Work Schedule
FT/Reg (40 hours)
Shift/Days
This is a full-time position.
First consideration will be given to those who apply by June 16, 2026.
Pay Schedule
Month
Number of Hrs./Wk.
40