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It Support Jobs in Rochester, MI (NOW HIRING)

Mortgagepros Llc

IT Coordinator

Troy, MI · On-site

An IT Help Desk Technician provides technical support to employees or customers by diagnosing and resolving hardware, software, network, and system issues. They ensure users can work efficiently by ...

Romeo Computer Company

IT Service Technician

Romeo, MI · On-site

$35K - $60K/yr

We are currently seeking a skilled IT Service Technician with mid-level support experience to join our dynamic team. The ideal candidate will have a strong technical background, excellent problem ...

AIT

IT Supervisor

Chesterfield, MI · On-site

$86K - $105K/yr

Supervise daily activities of IT support, infrastructure, and systems administration personnel. * Serve as a working supervisor by actively participating in technical support, infrastructure ...

ait

IT Supervisor

New Baltimore, MI · On-site

$86K - $105K/yr

Supervise daily activities of IT support, infrastructure, and systems administration personnel. * Serve as a working supervisor by actively participating in technical support, infrastructure ...

KOSTAL

IT Intern

Troy, MI

$14.25 - $19/hr

In this role, you will gain hands-on experience supporting our IT infrastructure while working alongside experienced professionals. This internship offers an excellent opportunity to develop your ...

KOSTAL Group

IT Intern

Troy, MI · On-site

$14.25 - $19/hr

In this role, you will gain hands-on experience supporting our IT infrastructure while working alongside experienced professionals. This internship offers an excellent opportunity to develop your ...

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All JobsIt Support JobsIt Support Jobs in Rochester, MI

It Support information

See Rochester, MI salary details

$10

$17

$24

How much do it support jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for it support in Rochester, MI is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.80 per hour, depending on experience, location, and employer.

What are common challenges IT Support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What jobs pay $10,000 a month without a degree?

In IT support, high-paying roles that can reach $10,000 a month often require extensive experience, specialized skills, or certifications such as CompTIA or Cisco. Typically, these roles involve managing complex systems, cybersecurity, or network infrastructure, and may be found in large organizations or consulting firms. Most positions at this level emphasize expertise over formal degrees.

What does an IT Support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What is the job of an IT support?

An IT support professional provides technical assistance to users by troubleshooting hardware, software, and network issues. They often work with tools like remote support software and may hold certifications such as CompTIA A+ to diagnose and resolve technical problems efficiently.

What does an IT support worker do?

An IT support worker provides technical assistance to users by troubleshooting hardware, software, and network issues. They install, maintain, and repair computer systems, often using diagnostic tools and following established procedures to ensure smooth technology operations.

What are the key skills and qualifications needed to thrive as an IT Support specialist, and why are they important?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What jobs pay $2000 a day?

High-paying IT support roles typically do not pay $2000 a day; such earnings are more common in specialized consulting, cybersecurity, or executive positions. Freelance or contract IT professionals with advanced skills and certifications may command high daily rates, but these are less common and depend on experience, niche expertise, and client demand.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

More about It Support jobs
What job categories do people searching It Support jobs in Rochester, MI look for? The top searched job categories for It Support jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for It Support jobs? Cities near Rochester, MI with the most It Support job openings:
It Support jobs near you
Infographic showing various It Support job openings in Rochester, MI as of June 2026, with employment types broken down into 65% Full Time, 30% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,595 per year, or $17.1 per hour.
IT Support Specialist/Asset Management

IT Support Specialist/Asset Management

Oakland University

Rochester, MI • On-site

Full-time

Posted 17 days ago

Oakland University rating

8.6

Company rating: 8.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

54th of 544 rated colleges and universities

Job description

Posting Details
Posting Details
Position Title
IT Support Specialist/Asset Management
Department
0570 - UTS Help Desk and Desktop Services
Position Number
X10570
Requisition No.
TC06389
Salary Range/Pay Rate
25/hr
Benefits of Working at Oakland University
No benefits are associated with this position.
Employee Group/Grade
Temporary
Job Category
Casual /Temporary
Casual/Temp Classification
Work Schedule
FT/Temp (40 hours, No Benefits)
Shift/Days
Monday-Friday, 8 am - 5 pm
Pay Schedule
Hour
Number of Hrs./Wk.
40/wk

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