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It Support Trainee Jobs in Tennessee (NOW HIRING)

August Bioservices

Manager, IT Support

Nashville, TN · On-site

The Manager, IT Support is responsible for leading IT support operations and ensuring reliable, secure, and compliant technology services across August Bio. This is a highly hands-on leadership role ...

August Bioservices

Manager, IT Support

Nashville, TN

The Manager, IT Support is responsible for leading IT support operations and ensuring reliable, secure, and compliant technology services across August Bio. This is a highly hands-on leadership role ...

August Bioservices

Manager, IT Support

Nashville, TN · On-site

The Manager, IT Support is responsible for leading IT support operations and ensuring reliable, secure, and compliant technology services across August Bio. This is a highly hands-on leadership role ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an IT Support Specialist II to join our IT Team! This role is responsible for providing Level 2 technical ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an IT Support Specialist II to join our IT Team! This role is responsible for providing Level 2 technical ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an IT Support Specialist II to join our IT Team! This role is responsible for providing Level 2 technical ...

GDI Infotech

IT SUpport Engineer

Nashville, TN · On-site

IT Support Engineer Location: Nashville, TN (Hybrid) Employment Type: Direct Hire or Contract-to-Hire We are a growing Managed Service Provider supporting clients across multiple industries and are ...

Metric DCX

IT Support Specialist

Nashville, TN · On-site

IT Support Specialist - Nashville About the Role We are seeking an IT Support Specialist to join an IT team for a Construction Firm. This role provides remote and deskside technical support, assists ...

Nextech

IT Support Specialist

Franklin, TN · On-site

Overview A growing consumer products company in the Franklin, TN area is seeking an IT Support Specialist to join its collaborative and expanding technology team. This is an excellent opportunity for ...

Revel Staffing

IT Support Supervisor

Memphis, TN · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

TechnologyAdvice

IT Support Engineer

Nashville, TN · On-site

The opportunity The IT Support Engineer will play a key role in delivering reliable, hands-on technology support across the organization. This position owns day-to-day ticket management, technical ...

FirstBank

IT Support Specialist

Nashville, TN · On-site

This IT support includes responding to incoming incidents via multiple contact points and remote IT problem solving, coordinating hardware and software for new hires, terminations, and transfers ...

Careers at Truxton

IT Support Technician

Nashville, TN · On-site

$20.75 - $28.50/hr

The IT Support Technician serves as the primary frontline support contact for Truxton employees, providing timely assistance with workstation, software, mobile device, printer, telephony, account ...

Truxton

IT Support Technician

Nashville, TN

$20.75 - $28.50/hr

Description The IT Support Technician serves as the primary frontline support contact for Truxton employees, providing timely assistance with workstation, software, mobile device, printer, telephony ...

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All JobsIt Support JobsIt Support Trainee JobsIt Support Trainee Jobs in Tennessee

It Support Trainee information

See Tennessee salary details

$24.1K

$41.1K

$51.7K

How much do it support trainee jobs pay per year?

As of Sep 9, 2026, the average yearly pay for it support trainee in Tennessee is $41,143.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $44,500.00 per year, depending on experience, location, and employer.

What does an IT Support Trainee do?

An IT Support Trainee assists with resolving technical issues related to computer systems, software, and hardware. They typically help more experienced IT staff by responding to support tickets, troubleshooting basic problems, and learning how to maintain networks and IT infrastructure. Trainees often provide support to employees or customers, configure devices, and document solutions. This role is designed to provide hands-on experience and training in IT support, preparing them for more advanced positions in the field.

What are the key skills and qualifications needed to thrive as an IT Support Trainee?

To thrive as an IT Support Trainee, you need a basic understanding of computer hardware, operating systems, and troubleshooting, typically supported by a relevant certification like CompTIA A+ or entry-level IT coursework. Familiarity with help desk ticketing systems, remote support tools, and common office software is often required. Strong problem-solving skills, patience, and effective communication help you address user issues and learn quickly on the job. These skills and qualifications are essential for providing reliable technical support and building a foundation for growth in IT roles.

What are the typical challenges an IT Support Trainee might face in their first few months, and how can they overcome them?

As an IT Support Trainee, common challenges include learning to troubleshoot a wide variety of technical issues, managing time when responding to multiple requests, and adapting to different communication styles when assisting users. To overcome these challenges, it's important to actively seek guidance from senior team members, document solutions for recurring problems, and regularly practice clear, patient communication. Embracing a mindset of continuous learning and asking questions can also accelerate your growth and confidence in the role.

What is the difference between It Support Trainee vs Help Desk Technician?

AspectIt Support TraineeHelp Desk Technician
Required CredentialsBasic IT certifications, training programsOften similar, may require CompTIA A+ or equivalent
Work EnvironmentTraining setting, supervised environmentHelp desk or call center, client-facing
Employer & Industry UsageEntry-level roles in IT departments or service providersCustomer support, technical assistance roles
Search & Comparison IntentLearning roles, entry-level IT supportTechnical support, troubleshooting

The main difference is that an It Support Trainee is an entry-level position focused on training and gaining skills, while a Help Desk Technician is a more experienced role responsible for resolving user issues. Trainees typically work under supervision, whereas Help Desk Technicians handle support independently.

How to get into an IT Support Trainee with no experience?

To become an IT Support Trainee with no experience, focus on building foundational knowledge of computer hardware, operating systems, and networking through online courses or certifications like CompTIA A+. Gaining practical skills by setting up home labs or volunteering for tech support tasks can also improve your chances, as many employers value relevant skills and a willingness to learn over formal experience.

What is an IT support trainee?

An IT support trainee is an entry-level position where individuals learn to provide technical assistance for computer systems, software, and hardware. The role often involves gaining skills in troubleshooting, customer service, and using tools like ticketing systems, with opportunities for certification and on-the-job training.

What are the most commonly searched types of It Support jobs in Tennessee?

The most popular types of It Support jobs in Tennessee are:

Infographic showing various It Support Trainee job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $41,143 per year, or $19.8 per hour.

IT Support Associate

Memphis, TN • On-site

Cognizant Technology Solutions
See more jobs at Cognizant Technology Solutionsexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Cognizant rating

7.0

Company rating: 7.0 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

59th of 72 rated business consultants

Job description

Job Title: IT Support Analyst
Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Job Summary
The IT Support Analyst is responsible for providing technical support and ensuring the smooth operation of IT services across the client organization and its specific location. The role involves troubleshooting hardware, software, network, and OS issues while delivering exceptional customer service to end users. The analyst will support End User Computing (EUC), Microsoft 365 services, mobile devices, collaboration platforms, and local IT infrastructure.
The position serves as the primary point of contact for IT incidents and service requests, ensuring timely resolution in accordance with established Service Level Agreements.
Key Responsibilities
End User Support
• Provide Level 1 and Level 2 support for desktops, laptops, printers, scanners, mobile devices, and peripherals.
• Diagnoses and resolve hardware, software, operating system, and application issues.
• Support Windows operating systems and standard enterprise applications.
• Assist users with Microsoft 365 products, including Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint.
• Provide support for audio/video conferencing solutions and collaboration tools.
• Incident & Service Request Management
Endpoint Management
  • Deploy, configure, and maintain desktops, laptops, and mobile devices.
  • Support device imaging, software installations, upgrades, and patch management.
  • Utilize endpoint management tools such as SCCM, Intune, and remote support utilities.
  • Track IT assets and maintain accurate inventory records.
  • Provide hands-and-feet support for infrastructure, network, server, and security teams.
  • Assist with network connectivity troubleshooting.
  • Support datacenter equipment, racks, cabling, and local infrastructure activities.
  • Coordinate with vendors and third-party support providers.
  • Develop and maintain technical documentation, knowledge articles, and support procedures.

Required Technical Skills
  • Windows 10/11 Administration
  • Active Directory & Group Policy
  • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
  • Hardware & Software Troubleshooting
  • IT Service Management (ITIL)
  • Network Fundamentals (TCP/IP, DNS, DHCP, VPN)
  • Remote Support Tools
  • Customer Support & Incident Management
  • Printer and Peripheral Support

Qualifications
  • Preferred Bachelor's Degree in Information Technology, Computer Science,
  • 3-7 years of experience in IT Support, Service Desk, Desktop Support, or EUC

Soft Skills
  • Strong customer service orientation.
  • Excellent verbal and written communication skills.
  • Ability to work effectively under pressure.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Team-oriented with strong stakeholder management capabilities

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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