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It Support Technician Jobs in Rochester, MN (NOW HIRING)

City of Rochester, MN

PC Support Technician

Rochester, MN · On-site

$32.94 - $40.62/hr

Information Technology Opening Date: 06/29/2026 POSITION DESCRIPTION The City of Rochester welcomes applications for: PC Support Technician Technology The City of Rochester is committed to a ...

City of Rochester

PC Support Technician

Rochester, MN

$32.94 - $40.62/hr

PC Support Technician Technology The City of Rochester is committed to a community where all ... AND Three (3) years of experience with Information Technology tasks such as installing and ...

Mayo Clinic

IT Application Analyst

Rochester, MN · On-site

$88K - $123K/yr

... IT Application Analysts to support the operations, maintenance, and growing complexity of Epic ... Epic Lumens is an Epic module supporting Gastroenterology practice. It has been recently ...

Mayo Clinic

IT Application Analyst

Rochester, MN

... IT Application Analysts to support the operations, maintenance, and growing complexity of Epic ... Epic Lumens is an Epic module supporting Gastroenterology practice. It has been recently ...

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All JobsIt Support Technician JobsIt Support Technician Jobs in Rochester, MN

It Support Technician information

See Rochester, MN salary details

$13

$22

$33

How much do it support technician jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for it support technician in Rochester, MN is $22.99, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $26.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Technician, and why are they important?

To thrive as an IT Support Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is common in this role. Strong problem-solving skills, patience, and effective communication are crucial soft skills for assisting users and managing technical issues. These abilities ensure timely resolution of IT problems, minimize downtime, and maintain smooth organizational operations.

How does an IT Support Technician typically collaborate with other departments within an organization?

IT Support Technicians frequently work with employees from various departments to resolve technical issues, implement new software, and ensure that hardware is functioning optimally. They act as a bridge between the IT department and end-users, communicating technical information in an accessible way. Collaboration often involves troubleshooting user problems, coordinating with system administrators for escalated issues, and participating in cross-departmental projects to roll out new technologies. This role requires strong interpersonal skills and adaptability to meet the unique needs of different teams.

What does an IT Support Technician do?

An IT Support Technician is responsible for assisting users with technical issues related to computer hardware, software, and networks. They diagnose problems, provide solutions, and help maintain the company’s IT systems to ensure smooth daily operations. Typical tasks include troubleshooting technical issues, setting up equipment, installing software, and providing guidance to users. IT Support Technicians play a key role in keeping businesses running efficiently by resolving IT-related problems quickly and effectively.

Is IT Support Technician hard to get a job in IT support?

Getting a job as an IT Support Technician can vary depending on the region and industry demand, but generally, it requires relevant technical skills, such as knowledge of operating systems, hardware, and troubleshooting tools. Certifications like CompTIA A+ can improve job prospects, and entry-level positions are often accessible to those with basic IT knowledge and customer service skills.

What is the difference between It Support Technician vs Help Desk Technician?

AspectIt Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support, hardware and software troubleshootingHelp desk, remote support, customer service focus
Employer & Industry UsageIT departments, tech companies, corporate supportIT service providers, corporate support, customer service centers
Common Search & ComparisonTechnical skills, hardware/software support, troubleshootingCustomer service, remote support, ticket management

While both roles support IT users, an It Support Technician typically handles more technical, on-site hardware and software issues, whereas a Help Desk Technician often focuses on remote support and customer service. The roles overlap in certifications and work environments, but their primary focus and daily tasks differ.

How much do IT support technicians make in the US?

IT support technicians in the US typically earn a median annual salary of around $50,000 to $55,000, with entry-level positions starting lower and experienced technicians earning more. Salaries can vary based on location, certifications, and experience, and many roles require knowledge of troubleshooting hardware and software, as well as customer service skills.
What are the most commonly searched types of It Support Technician jobs in Rochester, MN? The most popular types of It Support Technician jobs in Rochester, MN are:
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What job categories do people searching It Support Technician jobs in Rochester, MN look for? The top searched job categories for It Support Technician jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for It Support Technician jobs? Cities near Rochester, MN with the most It Support Technician job openings:
It Support Technician jobs near you
Infographic showing various It Support Technician job openings in Rochester, MN as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,819 per year, or $23 per hour.

IT Tech Support and AV Event Manager

Kahler Hotels LLC

Rochester, MN

$19.75 - $27/hr

Full-time

Posted 27 days ago

Job description

The Information Technology Support and Audio Visual & Event Manager is responsible for coordinating, executing, and maintaining all IT needs as directed by Corporate Director: IT, combined with the same for all event-related Audio-Visual technology needs for Kahler Hospitality Group’s full-service properties. This role ensures seamless technical execution for meetings and events, enhances revenue opportunities, and protects guest experience standards.


  • Serve as primary point of contact for all in-house AV needs
  • Review BEOs and confirm equipment requirements
  • Test and stage equipment prior to events
  • Troubleshoot technical issues in real time
  • Coordinate third-party AV providers when necessary
  • Maintain AV inventory and preventive maintenance logs
  • Support sales team in upselling event technology
  • Develop standardized AV pricing and packages
  • Train banquet and operations staff on basic AV handling
  • Ensure compliance with brand standards (where applicable)

  • 2–5 years event, hospitality, or AV experience
  • Strong working knowledge of projectors, audio systems, screens, and basic networking
  • Excellent guest-facing communication skills
  • Ability to remain calm under pressure
  • Flexible schedule (evenings/weekends required)
  • Basic understanding of HDMI, wireless presentation systems, microphones, and sound boards

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