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It Support Technician Internship Jobs in Merced, CA

Teasdale Latin Foods

IT Support Specialist

Atwater, CA · On-site

Ability to respond to customer requests with tact, diplomacy, and a sense of urgency. * 2-3 years of Help Desk, IT support, or computer technician experience, or equivalent technical or college ...

Teasdale Latin Foods

IT Support Specialist

Atwater, CA · On-site

Ability to respond to customer requests with tact, diplomacy, and a sense of urgency. * 2-3 years of Help Desk, IT support, or computer technician experience, or equivalent technical or college ...

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How much do it support technician internship jobs pay per hour?

As of May 28, 2026, the average hourly pay for it support technician internship in Merced, CA is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Technician Intern, and why are they important?

To thrive as an IT Support Technician Intern, you need a fundamental understanding of computer hardware, operating systems, and networking principles, often supported by coursework in IT or a related field. Familiarity with ticketing systems, remote support tools, and basic troubleshooting utilities like Windows/Mac diagnostics is typically expected. Strong problem-solving skills, effective communication, and a willingness to learn help interns stand out in this role. These skills are vital for efficiently resolving end-user issues and contributing to the overall productivity of the IT support team.

What are some common challenges faced by IT Support Technician Interns, and how can they effectively overcome them?

IT Support Technician Interns often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating solutions to users with varying technical backgrounds. To overcome these, it's important to proactively document resolved issues for future reference, prioritize tasks based on urgency, and practice clear, patient communication. Seeking guidance from experienced team members and utilizing available knowledge bases can also help interns grow their troubleshooting skills and confidence.

What is an IT Support Technician Internship?

An IT Support Technician Internship is an entry-level position where interns assist with maintaining and troubleshooting computer systems, software, and networks within an organization. Interns typically work under the guidance of experienced IT staff, helping to resolve technical issues, set up hardware and software, and provide support to end-users. This role provides hands-on experience and practical knowledge that can be valuable for a future career in IT support or related fields. Interns also gain exposure to real-world IT environments and develop problem-solving and communication skills.
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IT Support Specialist

IT Support Specialist

Teasdale Latin Foods

Atwater, CA • On-site

Other

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

IT SUPPORT SPECIALIST - ATWATER, CA
OVERVIEW:
This role will oversee incoming requests for hardware, software, network, and telephony issues, ensuring timely resolution or escalation to the appropriate teams. This role requires having strong analytical skills, technical expertise, and the ability to manage multiple tasks effectively. This role also requires assessing and prioritizing issue criticality, as well as communicating with leadership to ensure meeting business SLAs.
WHAT YOU'LL DO:
  • Incident Management:
    Act as the primary point of contact for IT issues, respond to incoming support requests via the ticketing system, and diagnose and resolve hardware, software, and network issues. Processing of Incident, Problems, Change, and IT requests (1st and 2nd level support)
  • Systems Administration:
    Administer user accounts, permissions, and security groups in Azure AD/Entra and M365.
  • Endpoint Management:
    Configure, deploy, and troubleshoot laptops, desktops, tablets, and peripherals (printers, scanners, and related hardware); manage OS imaging/patching via internal applications.
  • Application support:
    Support Microsoft Office 365, PowerPoint, Visio, VPN clients, and other software.
  • Documentation & Training:
    Create and maintain knowledge base articles; document all troubleshooting steps in ticketing systems.
  • Network Troubleshooting:
    Network connectivity issues, including TCP/IP, DNS, DHCP, VPN configurations, and IP-based telephony.
  • Escalation & Collaboration:
    Partner with Tier 3 and other IT team members or vendors on complex issues.
  • Ticket Management:
    Manage incoming ticket assessment and resolution. May require reporting on daily, weekly, and monthly ticket volume management.

WHAT YOU'LL NEED:
  • High School diploma or equivalency.
  • Ability to respond to customer requests with tact, diplomacy, and a sense of urgency.
  • 2-3 years of Help Desk, IT support, or computer technician experience, or equivalent technical or college coursework
  • Demonstrated experience supporting Windows 11, Microsoft Office 365, Entra, and Active Directory in a corporate environment.
  • Ability to handle multiple tasks within a prescribed time period and adapt to frequent or unexpected changes in work responsibilities or processes.
  • A strong customer service orientation, with excellent listening, interpersonal, written, and oral communication skills.
  • Highly self-motivated and directed with strong analytical and organizational skills.
  • Highly detail-oriented with the ability to organize, schedule, and prioritize tasks and responsibilities, as well as certain departmental functions, to improve efficiency.
  • Experience working in a team-oriented, collaborative environment.
  • Ability to solve problems by considering multiple solutions to the same problem or multiple methods of arriving at a solution.
  • Travel is required as the job dictates.
  • Experience working with ticket tools and Incident, Problem, and Change Management processes (ITIL).
  • Experience performing Microsoft Entra and Microsoft Active Directory, AD Domains, and relevant tasks.
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals) are a plus.

WHY TEASDALE:
At Teasdale Latin Foods, our People Principles are all about Living LATIN.
What is LATIN, and how do I live it? Let us fill you in.
  • L is Learning. It emphasizes the importance of continuous learning and development within Teasdale and promotes a culture of curiosity, exploration, and acquiring new knowledge and skills.
  • A is Accountability. This encourages individuals to take ownership of their actions and responsibilities, promoting a sense of personal and collective accountability ensuring we understand how to achieve our goals.
  • T is Teamwork. It emphasizes the value of diverse perspectives, collective problem-solving, and synergy among team members, enabling us to achieve greater outcomes by leveraging the strengths and expertise of our employees.
  • I is Innovation. This promotes an environment where we are empowered to think outside the box, challenge the status quo, and seek innovative solutions to problems, fostering an atmosphere of adaptability and openness to change.
  • N is Nurturing. It emphasizes the importance of supporting and developing our employees' well-being, growth, and potential, showing that we care and are willing to invest in their long-term success and satisfaction.
We believe in finding the right people for the right roles and helping them to build careers. If this sounds like a place you'd like to be, hit apply!
Still not convinced? What about:
  • Day One - Health, Dental, and Vision Benefits
  • 401(k) Retirement Plan with Matching Contributions at 60 Days
  • Career Growth Opportunities and Professional Development

If you are passionate about being the right kind of contributor, the point person of a fast-paced diverse workforce, and a steward of great tradition, come join the family. We want people who are up for a challenge. Let's live LATIN!

Apply