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It Desktop Manager Jobs in Merced, CA (NOW HIRING)

Generates IT (information technology) sales and business, develops relationships with new clients ... We have a full product offering that includes support, management, procurement, planning, web ...

IT Technician I Position Summary As a Team Member of the I.T. Team, the I.T. Technician I is a CRCR ... management, password resets, and access permissions. • Assist users with common software ...

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It Desktop Manager information

See Merced, CA salary details

$22.2K

$88.3K

$133.1K

How much do it desktop manager jobs pay per year?

As of May 28, 2026, the average yearly pay for it desktop manager in Merced, CA is $88,291.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,400.00 and $100,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?

To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.

What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?

IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.

What is an IT Desktop Manager?

An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.

How much is the salary of an IT Manager?

The salary of an IT Manager typically ranges from $80,000 to $150,000 annually, depending on experience, location, and company size. IT Managers overseeing teams often require strong technical skills, certifications, and leadership abilities, which can influence compensation.

What is the difference between It Desktop Manager vs Network Administrator?

AspectIt Desktop ManagerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user support, desktop setup, troubleshootingNetwork infrastructure, server management, network security
Primary ResponsibilitiesManaging desktops, software updates, user supportConfiguring networks, maintaining routers/switches, network security

While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.

What are popular job titles related to It Desktop Manager jobs in Merced, CA? For It Desktop Manager jobs in Merced, CA, the most frequently searched job titles are:
What job categories do people searching It Desktop Manager jobs in Merced, CA look for? The top searched job categories for It Desktop Manager jobs in Merced, CA are:
What cities near Merced, CA are hiring for It Desktop Manager jobs? Cities near Merced, CA with the most It Desktop Manager job openings:
IT Support Specialist

IT Support Specialist

Teasdale Latin Foods

Atwater, CA • On-site

Other

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

IT SUPPORT SPECIALIST - ATWATER, CA
OVERVIEW:

This role will oversee incoming requests for hardware, software, network, and telephony issues, ensuring timely resolution or escalation to the appropriate teams. This role requires having strong analytical skills, technical expertise, and the ability to manage multiple tasks effectively. This role also requires assessing and prioritizing issue criticality, as well as communicating with leadership to ensure meeting business SLAs.
WHAT YOU'LL DO:
  • Incident Management:
    Act as the primary point of contact for IT issues, respond to incoming support requests via the ticketing system, and diagnose and resolve hardware, software, and network issues. Processing of Incident, Problems, Change, and IT requests (1st and 2nd level support)
  • Systems Administration:
    Administer user accounts, permissions, and security groups in Azure AD/Entra and M365.
  • Endpoint Management:
    Configure, deploy, and troubleshoot laptops, desktops, tablets, and peripherals (printers, scanners, and related hardware); manage OS imaging/patching via internal applications.
  • Application support:
    Support Microsoft Office 365, PowerPoint, Visio, VPN clients, and other software.
  • Documentation & Training:
    Create and maintain knowledge base articles; document all troubleshooting steps in ticketing systems.
  • Network Troubleshooting:
    Network connectivity issues, including TCP/IP, DNS, DHCP, VPN configurations, and IP-based telephony.
  • Escalation & Collaboration:
    Partner with Tier 3 and other IT team members or vendors on complex issues.
  • Ticket Management:
    Manage incoming ticket assessment and resolution. May require reporting on daily, weekly, and monthly ticket volume management.

WHAT YOU'LL NEED:
  • High School diploma or equivalency.
  • Ability to respond to customer requests with tact, diplomacy, and a sense of urgency.
  • 2-3 years of Help Desk, IT support, or computer technician experience, or equivalent technical or college coursework
  • Demonstrated experience supporting Windows 11, Microsoft Office 365, Entra, and Active Directory in a corporate environment.
  • Ability to handle multiple tasks within a prescribed time period and adapt to frequent or unexpected changes in work responsibilities or processes.
  • A strong customer service orientation, with excellent listening, interpersonal, written, and oral communication skills.
  • Highly self-motivated and directed with strong analytical and organizational skills.
  • Highly detail-oriented with the ability to organize, schedule, and prioritize tasks and responsibilities, as well as certain departmental functions, to improve efficiency.
  • Experience working in a team-oriented, collaborative environment.
  • Ability to solve problems by considering multiple solutions to the same problem or multiple methods of arriving at a solution.
  • Travel is required as the job dictates.
  • Experience working with ticket tools and Incident, Problem, and Change Management processes (ITIL).
  • Experience performing Microsoft Entra and Microsoft Active Directory, AD Domains, and relevant tasks.
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals) are a plus.

WHY TEASDALE:
At Teasdale Latin Foods, our People Principles are all about Living LATIN.
What is LATIN, and how do I live it? Let us fill you in.
  • L is Learning. It emphasizes the importance of continuous learning and development within Teasdale and promotes a culture of curiosity, exploration, and acquiring new knowledge and skills.
  • A is Accountability. This encourages individuals to take ownership of their actions and responsibilities, promoting a sense of personal and collective accountability ensuring we understand how to achieve our goals.
  • T is Teamwork. It emphasizes the value of diverse perspectives, collective problem-solving, and synergy among team members, enabling us to achieve greater outcomes by leveraging the strengths and expertise of our employees.
  • I is Innovation. This promotes an environment where we are empowered to think outside the box, challenge the status quo, and seek innovative solutions to problems, fostering an atmosphere of adaptability and openness to change.
  • N is Nurturing. It emphasizes the importance of supporting and developing our employees' well-being, growth, and potential, showing that we care and are willing to invest in their long-term success and satisfaction.
We believe in finding the right people for the right roles and helping them to build careers. If this sounds like a place you'd like to be, hit apply!
Still not convinced? What about:
  • Day One - Health, Dental, and Vision Benefits
  • 401(k) Retirement Plan with Matching Contributions at 60 Days
  • Career Growth Opportunities and Professional Development

If you are passionate about being the right kind of contributor, the point person of a fast-paced diverse workforce, and a steward of great tradition, come join the family. We want people who are up for a challenge. Let's live LATIN!