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It Support Specialist Jobs in Brooklyn, NY (NOW HIRING)

SNI USA Inc

IT Support

Woodbury, NY · On-site

$25/hr

The IT Support Specialist will be responsible of technical support, solutions based implementation and IT Troubleshooting. Key Responsibilities include: * The IT Support Specialist will be ...

Arena Staffing

IT Support Specialist

New York, NY

Position: IT Support Specialist Location: New York, New York, United States Contract Details: Full time, on-site We are seeking an experienced IT Support Specialist to join our growing team in New ...

The Shade Store

IT Support Specialist

Port Chester, NY · On-site

$64K - $70K/yr

Position: IT Support Specialist Location: Port Chester, NY (ON-SITE) Compensation: $64,000 - $70,000 ABOUT THE SHADE STORE ® At The Shade Store, we have handcrafted the finest Shades, Blinds and ...

Preferred Bank

IT Support Specialist

Flushing, NY · On-site

IT Support Specialist The primary responsibility of the IT Support Specialist is to support the Bank's internal systems, network and various banking-related applications. The secondary ...

The Shade Store

IT Support Specialist

Port Chester, NY

$64K - $70K/yr

Position: IT Support Specialist Location: Port Chester, NY (ON-SITE) Compensation: $64,000 - $70,000 ABOUT THE SHADE STORE At The Shade Store, we have handcrafted the finest Shades, Blinds and ...

Preferred Bank

IT Support Specialist

Flushing, NY · On-site

IT Support Specialist The primary responsibility of the IT Support Specialist is to support the Bank's internal systems, network and various banking-related applications. The secondary ...

The Shade Store

IT Support Specialist

Port Chester, NY · On-site

$64K - $70K/yr

Position: IT Support Specialist Location: Port Chester, NY (ON-SITE) Compensation: $64,000 - $70,000 ABOUT THE SHADE STORE ® At The Shade Store, we have handcrafted the finest Shades, Blinds and ...

LeadStack Inc.

IT Support Specialist

Manhattan, NY · On-site

$34.25/hr

Title : IT Support Specialist Location : NYC, NY -Onsite Duration : 8+ months contract Rate : $34.25/hr on W2 Description/Responsibilities: Need experienced IT Support Specialist for our NYC office.

LeadStack Inc.

IT Support Specialist

Manhattan, NY · On-site

$34.25/hr

Title : IT Support Specialist Location : NYC, NY -Onsite Duration : 8+ months contract Rate : $34.25/hr on W2 Description/Responsibilities: Need experienced IT Support Specialist for our NYC office.

TEKsystems

IT Support Specialist

Manhattan, NY · On-site

Job Title: IT Support Specialist This in-office IT Support Specialist role serves as the primary technical partner for the New York office, delivering seamless, white-glove support to employees ...

TEKsystems

IT Support Specialist

Manhattan, NY · On-site

$40 - $45/hr

Job Title: IT Support Specialist This in-office IT Support Specialist role serves as the primary technical partner for the New York office, delivering seamless, white-glove support to employees ...

GenScript/ProBio

IT Support Specialist

Piscataway, NJ

$55K/yr

Job Scope We are seeking a Full-Time IT Support Specialist for our Piscataway, NJ office. This role is responsible for providing technical support to end-users, ensuring the smooth operation of ...

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IT Support Specialist

Fairfield, NJ · On-site

$45K - $55K/yr

About the Role We are seeking an IT Support Specialist to join our growing IT team in Fairfield, NJ. This is an entry-level, execution-focused role providing first-line technical support to employees ...

TEKsystems

IT Support Specialist

Manhattan, NY

$40 - $45/hr

IT Support Specialist (Executive Support)Databricks, Inc. We are seeking an experienced IT Support Specialist to serve as the primary technical partner for Databricks, Inc. New York office. In this ...

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All JobsIt Support Specialist JobsIt Support Specialist Jobs in Brooklyn, NY

It Support Specialist information

See Brooklyn, NY salary details

$36.3K

$72.8K

$117.2K

How much do it support specialist jobs pay per year?

As of May 28, 2026, the average yearly pay for it support specialist in Brooklyn, NY is $72,803.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $98,800.00 per year, depending on experience, location, and employer.

What Is an IT Support Specialist?

An IT support specialist provides technical support and assistance for computers and networks. These specialists can either work for an IT company, providing support to customers, or within an IT department for a private company. In a career as an IT support specialist, your job duties are to answer questions about computer systems and troubleshoot solutions to software problems over the phone, via email, or in person, if necessary. If an issue arises that you can’t resolve, then you must submit a trouble ticket to have a computer technician do a site visit. The qualifications to become an IT support specialist are strong computer skills and a bachelor’s degree in computer science or information technology (IT). Relevant experience can sometimes mack up for lack of formal education.

What are the key skills and qualifications needed to thrive as an IT Support Specialist, and why are they important?

To thrive as an IT Support Specialist, you need strong problem-solving abilities, knowledge of computer systems and networks, and typically an associate’s degree or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is essential. Excellent communication, patience, and customer service skills help you effectively assist users and de-escalate technical frustrations. These skills ensure quick resolution of technical issues, minimize downtime, and maintain user satisfaction in any organization.

What are some typical challenges IT Support Specialists face when troubleshooting user issues, and how are these usually addressed?

IT Support Specialists often encounter challenges such as diagnosing vague or intermittent technical problems, supporting users with varying levels of technical proficiency, and managing multiple urgent requests at once. These challenges are typically addressed by following systematic troubleshooting procedures, utilizing remote support tools, and maintaining clear, patient communication with users. Collaboration with other IT team members and continuous learning about evolving technology trends also help specialists resolve complex issues efficiently.

What does an IT Support Specialist do?

An IT Support Specialist is responsible for assisting users with technical issues related to computer systems, software, and hardware. They troubleshoot problems, provide solutions, and often help set up or maintain technology equipment within an organization. Their duties can also include installing and configuring software, managing user accounts, and ensuring network connectivity. IT Support Specialists play a crucial role in keeping an organization's technology running smoothly and efficiently.

What is the difference between It Support Specialist vs Network Technician?

AspectIt Support SpecialistNetwork Technician
CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, cabling, routers, switches
Employer & Industry UsageIT departments, tech support companiesTelecommunications, enterprise networks

While both roles support IT infrastructure, an It Support Specialist primarily assists end-users with hardware and software issues, whereas a Network Technician focuses on maintaining and troubleshooting network hardware and infrastructure. The certifications and work environments overlap but differ in technical focus, making each role essential in different aspects of IT support.

More about It Support Specialist jobs
What are the most commonly searched types of It Support Specialist jobs in Brooklyn, NY? The most popular types of It Support Specialist jobs in Brooklyn, NY are:
What are popular job titles related to It Support Specialist jobs in Brooklyn, NY? For It Support Specialist jobs in Brooklyn, NY, the most frequently searched job titles are:
What job categories do people searching It Support Specialist jobs in Brooklyn, NY look for? The top searched job categories for It Support Specialist jobs in Brooklyn, NY are:
What cities near Brooklyn, NY are hiring for It Support Specialist jobs? Cities near Brooklyn, NY with the most It Support Specialist job openings:
It Support Specialist jobs near you
Infographic showing various It Support Specialist job openings in Brooklyn, NY as of May 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $72,803 per year, or $35 per hour.
IT Support Specialist

IT Support Specialist

Emergency University

Manhattan, NY • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

About the job IT Support Specialist
We are seeking an experienced IT Support Specialist to join our growing team. The ideal candidate will have a strong technical background and a passion for providing exceptional customer service. As an IT Support Specialist, you will be responsible for maintaining and troubleshooting our systems and providing technical support to our employees and clients.
Key Responsibilities:

  • Provide technical support to employees and clients via phone, email, and in person
  • Troubleshoot and resolve hardware, software, and network issues
  • Install and maintain computer systems, servers, and networks
  • Perform regular system updates and backups
  • Monitor system performance and identify potential issues
  • Create and maintain technical documentation and user guides
  • Train employees on the use of new hardware and software
  • Collaborate with IT team to develop and implement new systems and technologies
  • Stay up-to-date with emerging technologies and industry best practices
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology or related field
  • 2+ years of experience in a technical support role
  • Strong knowledge of Windows and Mac operating systems
  • Experience with network troubleshooting and administration
  • Familiarity with virtualization technologies (VMware, Hyper-V)
  • Excellent problem-solving and communication skills
  • Ability to work independently and in a team environment
  • Strong attention to detail and ability to prioritize tasks
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA) are a plus
If you are a highly motivated and customer-focused IT professional looking for a challenging and rewarding career, we want to hear from you! Apply now to join our team as an IT Support Specialist.

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