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It Support Services Manager Jobs in Spring, TX (NOW HIRING)

Bdp International

IT Service Desk Admin

Houston, TX · On-site

Position Summary Service Desk Excellence-Administrator supports Service Desk operations, Microsoft ... management, and endpoint security. Support IT security initiatives, remediation efforts, and ...

U.S. Navy

IT Support Specialist

Aldine, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...

U.S. Navy

IT Support Specialist

Houston, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...

U.S. Navy

IT Support Specialist

Sheldon, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...

U.S. Navy

IT Support Specialist

Heights, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...

U.S. Navy

IT Support Specialist

Galena Park, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...

U.S. Navy

IT Support Specialist

Houston, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...

Perma Pipe

IT Manager - US

The Woodlands, TX · On-site

$125K/yr

Monitor local service levels, user satisfaction, and issue resolution to support reliable day-to ... Support implementation of global IT governance standards, processes, policies, and risk management ...

U.S. Navy

IT Support Specialist

Houston, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...

U.S. Navy

IT Support Specialist

Pasadena, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...

U.S. Navy

IT Support Specialist

Houston, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...

U.S. Navy

IT Support Specialist

Prairie View, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...

U.S. Navy

IT Support Specialist

Houston, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...

U.S. Navy

IT Support Specialist

Houston, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...

U.S. Navy

IT Support Specialist

Houston, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...

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Showing results 41-60

All JobsIt Support Services JobsIt Support Services Manager JobsIt Support Services Manager Jobs in Spring, TX

It Support Services Manager information

See Spring, TX salary details

$20K

$60.4K

$107.7K

How much do it support services manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for it support services manager in Spring, TX is $60,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $81,000.00 per year, depending on experience, location, and employer.

What does an IT Support Services Manager do?

An IT Support Services Manager oversees the team responsible for providing technical assistance and support to an organization’s employees or clients. They manage help desk operations, ensure timely resolution of IT issues, implement support policies, and coordinate training for support staff. Additionally, they often analyze support trends to improve processes and maintain high levels of customer satisfaction. Their role is crucial in maintaining the smooth operation of an organization’s technology infrastructure.

What are the key skills and qualifications needed to thrive as an IT Support Services Manager?

To thrive as an IT Support Services Manager, you need a solid background in IT systems, troubleshooting, and team leadership, typically supported by a relevant degree and experience in IT support roles. Familiarity with service desk management tools (like ServiceNow or Jira), ITIL certification, and knowledge of ticketing and remote support systems are highly valuable. Strong communication, problem-solving, and organizational skills help manage teams and ensure high service standards. These skills are crucial for maintaining efficient IT support operations, resolving issues promptly, and driving continuous improvement.

How does an IT Support Services Manager typically collaborate with other departments?

As an IT Support Services Manager, you'll frequently coordinate with various departments such as HR, finance, and operations to understand their specific technology needs and challenges. This involves organizing regular meetings, gathering feedback on IT services, and ensuring that support aligns with business objectives. Effective collaboration often means managing cross-functional projects, setting clear expectations, and communicating system updates or outages. Building strong relationships with stakeholders across the organization is key to proactively addressing issues and optimizing IT support processes.

What cities near Spring, TX are hiring for It Support Services Manager jobs?

Cities near Spring, TX with the most It Support Services Manager job openings:

26-087.B - IT Support Supervisor

Houston, TX • On-site

Harvest Midstream Company
Oil and Gas Extraction • 201 - 500 employees
Learn more about Harvest Midstream Companyexternal

Full-time

Re-posted 25 days ago

Key responsibilities

  • Lead, manage, and mentor the IT Support/Help Desk team to deliver technical support for all company employees.

  • Develop and implement IT support policies, procedures, and best practices.

  • Serve as the escalation point for complex technical issues related to hardware, software, networking, and telecommunications.

Job description

Job Objective:
Manage and oversee the IT Service Desk Team, ensuring high-quality end-user support for hardware, software, and networking issues across all company locations, including regional personnel. Provide leadership, advanced technical expertise, and strategic guidance for IT support operations, including field office support.

Essential Job Responsibilities:

  • Lead, manage, and mentor the IT Support/Help Desk team to deliver timely and effective technical support for all company employees.
  • Develop and implement IT support policies, procedures, and best practices aligned with company goals and industry standards.
  • Serve as the escalation point for complex technical issues related to hardware, software, networking, and telecommunications, beyond basic helpdesk escalations.
  • Manage configuration, deployment, and maintenance of desktops, laptops, mobile devices, and peripheral equipment across all locations.
  • Coordinate with network and systems administrators to ensure the stability and security of IT infrastructure.
  • Plan and execute training programs and workshops to enhance team technical capabilities and customer service skills.
  • Monitor support tickets, service levels, and team performance metrics; prepare and present regular reports to IT leadership.
  • Maintain knowledge of current and emerging IT trends and technologies relevant to the company's operations, including oil and gas industry applications.
  • Oversee documentation of IT processes, technical procedures, and user guides to improve team efficiency and end-user experience.
  • Collaborate with other departments and stakeholders to identify IT needs and support business continuity and growth.
  • Recruits & manages a geographically dispersed team of Service Desk Technicians (employees & contractors).
  • Travel to field offices to provide on-site support, system assessments, and training for remote IT Service Desk personnel

Other Job Responsibilities:

  • Demonstrates commitment to company core values - Integrity, Ownership, Urgency, Alignment, and Innovation - in all daily responsibilities and interactions.
  • Actively contributes to the company's mission and vision through reliable, high-quality work and leadership.
  • Participate in IT projects, system upgrades, and company-wide initiatives as assigned by management.
  • Maintain confidentiality of sensitive information and uphold corporate security policies.
  • Adapt to changing business needs by modifying responsibilities and priorities as required.

Physical Demands and Work Environment:

This position is primarily sedentary and involves extended periods of computer use, including keyboarding and viewing a screen. The employee may occasionally be required to stand, walk, reach, or lift and move office materials weighing up to 15 pounds. The role is performed in a typical office environment with standard lighting and noise levels.

The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, with or without accommodation.

Qualifications:

  • Minimum of 6 years of hands-on experience in information technology support, with at least 2 years in a leadership or managerial role, preferably in the oil and gas industry.
  • Advanced knowledge of Windows desktop and server operating systems, Microsoft Office 365 suite (Teams, OneDrive, Outlook), and remote support tools.
  • Experience managing hardware and software deployment, troubleshooting, and network support at enterprise level.
  • Strong understanding of Active Directory, security configurations, and telecommunication systems.
  • Proven ability to lead, motivate, and develop technical support teams to meet service level goals.
  • Excellent interpersonal and communication skills to interact with personnel at all organizational levels.
  • Ability to manage multiple projects, prioritize tasks, and work effectively under pressure in a fast-paced environment.
  • Willingness and ability to travel approximately 20% annually to field offices for on-site support and collaboration.

Education Requirements, Certifications, Licenses, and Registrations:

  • Preferred:
    • Bachelor's degree in Information Technology, Computer Science, or related field
    • Relevant certifications (e.g., ITIL, CompTIA, Microsoft certifications)

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