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It Support Representative Jobs in Utah (NOW HIRING)

WholesomeCo Cannabis

IT Support Technician

Bountiful, UT · On-site

$22 - $25/hr

Job Title: IT Support Technician Compensation: $22-$25 Per Hour Schedule: Typically Monday through Friday, with weekend work as needed Location: Bountiful, Utah Status: Full-Time Benefits: Medical ...

Lease End

IT Support Engineer

Lehi, UT · On-site

And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...

Orion180

IT Support Specialist

Draper, UT · On-site

We are actively recruiting an IT Support Specialist to join our growing team! Are you a tech-savvy problem-solver with a passion for helping others? We're looking for an IT Support Specialist to ...

RELQ TECHNOLOGIES LLC

UT · On-site

Position:IT Support Administrator Mode of Job: 5 Day Onsite Location: Draper UTAH Country: United States What You Will do ● User lifecycle management through Active Directory and Okta ● ...

Navitas Semiconductor

NVTS) is a high-growth, publicly traded technology company seeking an IT Support Engineer to handle the full range of end-user support requests. The ideal candidate will be self-motivated, energetic ...

Amicis Global

IT Support (MOR2JP00017241)

South Jordan, UT · On-site

AU$20 - AU$22/hr

Title: IT Customer Support Location: South Jordan, UT Duration: 6-12 Months Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone ...

Trucordia

IT Support Specialist

Lindon, UT · On-site +1

... represent a company that people want to work for and do business with. * We COLLABORATE ... Here at Trucordia, we're looking for an IT Support Specialist to join our growing team. This role ...

Trucordia

IT Support Specialist

Lindon, UT · On-site

... represent a company that people want to work for and do business with. * We COLLABORATE ... Here at Trucordia, we're looking for an IT Support Specialist to join our growing team. This role ...

Trucordia

IT Support Specialist

Lindon, UT

... represent a company that people want to work for and do business with. * We COLLABORATE ... Here at Trucordia, we're looking for an IT Support Specialist to join our growing team. This role ...

Tech Legion

IT Support Specialist Level 2

Orem, UT · On-site

IT Support Specialist II Reports to: Service Desk Supervisor Work Arrangement: Primarily on-site ... and represent the company confidently in client environments. --- What This Role Is (Clarifying ...

Tech Legion

IT Support Specialist Level 2

Orem, UT · On-site

IT Support Specialist II Reports to: Service Desk Supervisor Work Arrangement: Primarily on-site ... and represent the company confidently in client environments. --- What This Role Is (Clarifying ...

Robert Half

IT Support Technician

Logan, UT · On-site

$19.50 - $24/hr

We are looking for an IT Support Technician to provide dependable front-line technical assistance for employees in Logan, Utah. This contract-to-hire position is ideal for someone who enjoys solving ...

GSP Marketing Technologies

IT Technical Support

Provo, UT

$20.50 - $28/hr

Description The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond ...

GSP MARKETING TECHNOLOGIES

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond to ...

U.S. Navy

IT Support Specialist

Milford, UT

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Clarkston, UT

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Levan, UT

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Newton, UT

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Mendon, UT

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsIt Support Representative JobsIt Support Representative Jobs in Utah

It Support Representative information

See Utah salary details

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How much do it support representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for it support representative in Utah is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.25 per hour, depending on experience, location, and employer.

What is an IT Support Representative?

IT Support Representatives are professionals who provide technical assistance and support to individuals or organizations experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries, and help users resolve technical challenges through various channels like phone, email, or chat. Their responsibilities may include installing and configuring software, diagnosing hardware issues, and guiding users through solutions to ensure smooth and efficient IT operations.

What are the key skills and qualifications needed to thrive as an IT Support Representative?

To thrive as an IT Support Representative, you need a solid understanding of computer systems, troubleshooting techniques, and a relevant qualification such as a degree or certification in information technology. Familiarity with help desk ticketing systems, remote desktop tools, and operating systems like Windows, macOS, or Linux is typically required. Strong communication skills, patience, and problem-solving ability help you effectively assist users and resolve issues quickly. These skills ensure efficient technical support, minimize downtime, and maintain high levels of user satisfaction.

What are some common challenges faced by IT Support Representatives and how can they be managed?

IT Support Representatives often encounter challenges such as handling high volumes of support tickets, troubleshooting a wide variety of technical issues, and balancing urgent requests from multiple users. Managing these challenges requires strong time management, effective communication, and a methodical approach to problem-solving. Utilizing ticketing systems, collaborating with team members, and staying updated on the latest technologies can help representatives provide efficient support and reduce stress.

What is the difference between It Support Representative vs Help Desk Technician?

It Support RepresentativeHelp Desk Technician
Provides technical support to end-users, troubleshooting hardware and software issues, often remotely or on-site.Handles initial user inquiries, resolves basic technical problems, and escalates complex issues to specialized teams.

Both roles require similar certifications like CompTIA A+ and work in IT support environments. The It Support Representative often has a broader scope, including on-site support, while Help Desk Technicians primarily handle remote or phone-based support. They are both essential in maintaining IT operations and are frequently used interchangeably, but the It Support Representative typically involves more direct user interaction and diverse technical tasks.

How much does remote IT support support pay?

Remote IT Support Representatives typically earn between $40,000 and $60,000 annually, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA or Cisco can earn higher salaries. The role often involves troubleshooting, remote tools, and customer service skills.

Is IT hard to get an IT support representative job?

Getting an IT support representative job can be competitive but is generally accessible with relevant skills, such as knowledge of operating systems, troubleshooting, and customer service. Entry-level positions often require a basic understanding of hardware, software, and certifications like CompTIA A+; experience and certifications can improve job prospects.

What are popular job titles related to It Support Representative jobs in Utah?

For It Support Representative jobs in Utah, the most frequently searched job titles are:

What job categories do people searching It Support Representative jobs in Utah look for?

The top searched job categories for It Support Representative jobs in Utah are:

It Support Representative jobs near you
Infographic showing various It Support Representative job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $41,409 per year, or $19.9 per hour.

IT Support Technician

WholesomeCo Cannabis

Bountiful, UT • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Job Title: IT Support Technician
Compensation: $22-$25 Per Hour
Schedule: Typically Monday through Friday, with weekend work as needed
Location: Bountiful, Utah
Status: Full-Time
Benefits: Medical insurance, dental insurance, vision insurance, 401(k), health savings account (HSA), employee assistance program (EAP), paid time Off (PTO), paid holidays, employee discount, life insurance
About WholesomeCo: At WholesomeCo, you're not just taking a job; you're joining a team that's constantly evolving, innovating, and raising the bar. Every new hire is an opportunity for us to level up as a company, and we look for individuals who bring curiosity, a positive attitude, transparency, strong communication, a strong work ethic, and the ability to collaborate respectfully while making their mark. We're committed to bringing out the best in each team member, and we hope every hire will help us discover bold, creative ways to grow together. Work at WholesomeCo is meaningful, but we also know how to have fun, with team camaraderie, shared experiences, and moments to celebrate built into our culture.
WholesomeCo is at the forefront of normalizing cannabis as a natural path to health and wellness. From medical cannabis services and statewide delivery to 99% of Utah's population, to retail, drive-thru, and online pick-up through our West Bountiful pharmacy, we combine convenience, care, and cutting-edge technology. Our in-house app, cultivation and processing facilities, and our growing line of WholesomeCo-branded products showcase our innovative, vertically integrated approach. Known for our tech-driven solutions, data focus, and commitment to continuous improvement, we put patients first, guiding them along their unique cannabis journeys and expanding access every step of the way. Join WholesomeCo, where your contributions matter, your ideas are valued, and each day offers the chance to grow, innovate, and make a real difference in people's lives.
We are seeking an IT Support Technician to manage a broad range of responsibilities, from technical support ticketing to physical hardware deployment. This role offers the opportunity to engage with multiple facets of our technology operations and contribute significantly to our organization.
Responsibilities include:
  • Act as the primary internal support for our POS software and state compliance workflows. Validate and triage software bugs before escalation to engineering/leadership.
  • Own ticketing system internally, having the knowledge to prioritize the different requests that come in, I/E front end, back end, etc
  • Diagnose and resolve hardware and software issues on PCs, laptops; thermal and standard printers, mobile devices, and other advanced peripherals
  • Maintain, troubleshoot and provision our mobile and retail payment terminals
  • Collaborate with leadership as well as our Systems Administrator on prioritization of tasks to be completed in a timely manner
  • Assist with password resets, account unlocks, and routine user account management tasks; Escalation to management when/as necessary
  • Perform routine user account, hardware, and security badge access onboarding
  • Ensure IT equipment in multiple locations is functioning correctly.
  • Provide training and assistance to staff members on IT systems and POS systems.
  • Help troubleshoot the State-mandated compliance software and work with the provider to resolve the issues.

Qualifications:
  • An educational background in a technical field required
  • At least 1 year of previous experience in an IT support role is required
  • COMPTIA A+, Network+, or Security+ certifications preferred but not required
  • Ability to work independently and collaboratively in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Flexibility to be on call for urgent issues with facility and retail locations, occasionally outside of normal business hours
  • Strong organizational skills, ready to pivot as the role demands it
  • Must be a self starter, you are someone who is motivated to do your best each and every day
  • Ability to stand, sit, bend, crouch for extended periods
  • Ability to carry up to 25 lbs without any assistance
  • Must have a valid drivers license and vehicle to commute from our retail location to our supply facility and vice versa
  • Must pass a pre-employment/post-offer background check
  • Must be 21 years of age or older

Benefits:
  • Paid time off (PTO)
    • 2 weeks accrued annually during the first two years of employment
    • 3 weeks accrued annually after two years of continuous employment
    • 4 weeks accrued annually after five years of continuous employment
  • Seven (7) paid holidays per year
  • 30 minute paid lunches per working day over 5 hours
  • Employer paid 60% of the total medical insurance premium
  • Employer paid 75% of the total dental insurance premium
  • Employer paid 75% of the total vision insurance premium
  • HSA with match up to $150 per month
  • 401(k) with 100% employer match up to 3% and 50% match for the following 2%
  • Employee Assistance Program (EAP)
  • Employer paid $25,000 of basic life coverage
  • Optional additional life insurance
  • Optional accident insurance
  • Employees who are active medical cannabis patients are eligible for an employee discount of 35% off of WholesomeCo products and 15% off of 3rd party products

WholesomeCo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Employment is contingent on passing a pre-employment/post-offer background check. This employer participates in the E-verify program where legally required.

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