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It Support Representative Jobs in Oregon (NOW HIRING)

Torus, Inc.

IT Support Engineer

Sherwood, OR · On-site

$60K - $70K/yr

Torus is hiring an experienced IT Support Engineer to join our growing team and company. The ideal candidate is passionate about supporting users across every part of Torus's mission, from ...

Cascade Management

IT Support Technician I

Tigard, OR · On-site

$17 - $20/hr

Our Service Model represents the most important behaviors and actions to ensure a stakeholder ... The IT Support Tech I under direct supervision, installs, maintains, tests and repairs systems and ...

Cascade Management

IT Support Technician I

Tigard, OR · On-site

$17 - $20/hr

Our Service Model represents the most important behaviors and actions to ensure a stakeholder ... Essential Functions and Responsibilities The IT Support Tech I under direct supervision, installs ...

Capital Seaboard

IT Support Specialist

Portland, OR · On-site

$25 - $31/hr

As a member of the Help Desk Team, you play a key role in the front-line support of information technology throughout the company. This includes both in-person and remote technical support and ...

New Fathom

IT Support Technician I

Bend, OR · On-site

$25 - $34.25/hr

We are rapidly expanding our IT Support services and are searching for qualified candidates to join the team. The core responsibilities of a level 1\-3 technician include responding to service ...

tcw

IT Support Specialist

Portland, OR

As a member of the Help Desk Team, you play a key role in the front-line support of information technology throughout the company. This includes both in-person and remote technical support and ...

Chefs' Warehouse

IT Support Specialist

Portland, OR · On-site

$25 - $31/hr

As a member of the Help Desk Team, you play a key role in the front-line support of information technology throughout the company. This includes both in-person and remote technical support and ...

C3EL

IT Support Specialist - Senior

Salem, OR · On-site

Job Title: IT Support Specialist - Senior Security Clearance: Ability to Obtain Public Trust Location : Salem, OR (Due to the nature of the work and contract requirements, U.S. Citizenship is ...

C3EL

IT Support Specialist - Senior

Salem, OR · On-site

Job Title: IT Support Specialist - Senior Security Clearance: Ability to Obtain Public Trust Location : Salem, OR (Due to the nature of the work and contract requirements, U.S. Citizenship is ...

TEKsystems

IT Support Technician

Happy Valley, OR

$22 - $25/hr

A company in NE Portland is hiring an IT Support Analyst for a great opportunity! Job Duties: * Creating accounts and decommissioning accounts Mix of active directory and google. Account admin-google.

C3EL

IT Support Specialist - Senior

Salem, OR · On-site

Job Title: IT Support Specialist - Senior Security Clearance: Ability to Obtain Public Trust Location : Salem, OR (Due to the nature of the work and contract requirements, U.S. Citizenship is ...

TEKsystems

IT Support Technician

Portland, OR

$22 - $25/hr

A company in NE Portland is hiring an IT Support Analyst for a great opportunity! Job Duties: * Creating accounts and decommissioning accounts Mix of active directory and google. Account admin-google.

U.S. Navy

IT Support Specialist

Rainier, OR

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Drain, OR

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Gladstone, OR

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Hood River, OR

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Pacific City, OR

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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Showing results 21-40

All JobsIt Support Representative JobsIt Support Representative Jobs in Oregon

It Support Representative information

See Oregon salary details

$13

$23

$45

How much do it support representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for it support representative in Oregon is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Representative?

To thrive as an IT Support Representative, you need a solid understanding of computer systems, troubleshooting techniques, and a relevant qualification such as a degree or certification in information technology. Familiarity with help desk ticketing systems, remote desktop tools, and operating systems like Windows, macOS, or Linux is typically required. Strong communication skills, patience, and problem-solving ability help you effectively assist users and resolve issues quickly. These skills ensure efficient technical support, minimize downtime, and maintain high levels of user satisfaction.

What is the difference between It Support Representative vs Help Desk Technician?

It Support RepresentativeHelp Desk Technician
Provides technical support to end-users, troubleshooting hardware and software issues, often remotely or on-site.Handles initial user inquiries, resolves basic technical problems, and escalates complex issues to specialized teams.

Both roles require similar certifications like CompTIA A+ and work in IT support environments. The It Support Representative often has a broader scope, including on-site support, while Help Desk Technicians primarily handle remote or phone-based support. They are both essential in maintaining IT operations and are frequently used interchangeably, but the It Support Representative typically involves more direct user interaction and diverse technical tasks.

What is an IT Support Representative?

IT Support Representatives are professionals who provide technical assistance and support to individuals or organizations experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries, and help users resolve technical challenges through various channels like phone, email, or chat. Their responsibilities may include installing and configuring software, diagnosing hardware issues, and guiding users through solutions to ensure smooth and efficient IT operations.

What are some common challenges faced by IT Support Representatives and how can they be managed?

IT Support Representatives often encounter challenges such as handling high volumes of support tickets, troubleshooting a wide variety of technical issues, and balancing urgent requests from multiple users. Managing these challenges requires strong time management, effective communication, and a methodical approach to problem-solving. Utilizing ticketing systems, collaborating with team members, and staying updated on the latest technologies can help representatives provide efficient support and reduce stress.
What are popular job titles related to It Support Representative jobs in Oregon? For It Support Representative jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching It Support Representative jobs in Oregon look for? The top searched job categories for It Support Representative jobs in Oregon are:
What cities in Oregon are hiring for It Support Representative jobs? Cities in Oregon with the most It Support Representative job openings:
It Support Representative jobs near you

IT Support Engineer

Torus, Inc.

Sherwood, OR • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

About Torus
Torus is headquartered in Utah and is expanding manufacturing at our 545,000-square-foot facility in Salt Lake City called GigaOne. We are the world's first mesh energy infrastructure, uniting communities through resilient, sustainable, and intelligent power. We design, engineer, manufacture, install, and support our systems end-to-end, standing behind them throughout their lifecycle. Torus systems help reduce costs, lower emissions, and protect facilities from outages, while strengthening the security and reliability of the broader utility grid. Torus is committed to American manufacturing, engineering excellence, and building energy systems that last.
Torus has raised over $267 million from investors like Magnetar, Mercado, ICONIQ and Origin Ventures. The investments are helping to accelerate deployment of modular power plants across utilities, data centers, and industrial sectors. This investor confidence reflects the strength of our team, technology as well as the scale of the problem we are solving.
At Torus, you will be part of something larger than a single product or technology. Your work will help build energy infrastructure that supports and strengthens our electrical grid, critical systems, industry, and communities for decades to come. We value accountability, collaboration, and clear thinking. We are looking for people who want to solve hard problems and build things that matter.
About the Role
Every system Torus designs, builds, and supports depends on the internal tools and infrastructure that keep our teams running. And that's where you come in. Torus is hiring an experienced IT Support Engineer to join our growing team and company. The ideal candidate is passionate about supporting users across every part of Torus's mission, from engineering to manufacturing to the field. The position will handle troubleshooting, maintenance, and documentation of Torus's internal systems.
Who You Are
  • You seek context before conclusions. You ask questions and understand the full picture before troubleshooting, recommending, or reacting.
  • You lead with the answer, then bring the data. You communicate clearly and directly, keeping things simple enough for any audience to act on.
  • You hold speed and quality to the same standard. You move fast without cutting corners that create rework or risk down the line.
  • You think in systems, not just tickets. You see how Information Technology, Security, and Operational Technology connect, and how your work affects the people who depend on them.
  • You build trust through transparency. You document clearly, communicate proactively, and assume positive intent when things go wrong.
Responsibilities
  • Serve as the primary point of contact for IT related issues or requests via email, slack or submitted ticket.
  • Responsible for all aspects of an organization's network systems including software, hardware and support.
  • Document system configurations, procedures, and changes meticulously to ensure knowledge transfer and compliance.
  • Manage the setup, configuration, and deployment of various platforms and systems across the organization.
  • Administer user access and permissions within systems and platforms, ensuring proper levels of security and data integrity.
  • Respond to performance issues and service outages.
  • Documenting IT system configuration.
  • Updates/creates system documentation which may affect multiple teams.
  • Other duties and projects as assigned.
Required Experience
  • Bachelor's degree; preferably in Network Security/ Engineering/ Administration, Computer Science, Information Technology, Information Systems, or a related field. Work experience may be evaluated in place of education.
  • 1+ years experience in IT Helpdesk role.
  • Hands-on experience with Windows 10/11, macOS, Linux, Office 365/Google Workspace.
  • Experience with Jira ITSM and Slack for ticket management.
  • Strong troubleshooting skills for hardware, software, and networks.
  • Understanding of networking fundamentals (TCP/IP, DHCP, DNS, VPN).
  • Excellent communication and customer-service skills.
Additional Details
Background Check All candidates are subject to a background check.
Location + Travel The role is Oregon-based remote with on-site work as needed in our Oregon Warehouse. Requires occasional travel to Utah for team meetings.
Schedule Full-Time, Salaried
Compensation $60,000 - 70,000 (Note: We have the flexibility to hire at different levels, which may impact the corresponding pay range.)
Work Authorization Applicants must already have the legal authorization to work in the US without requiring any employer sponsorship.
Physical Requirements
  • Constantly operates a computer and other peripheral office equipment such as a printer or mouse.
  • Ability to communicate information so others can understand. Must be able to exchange accurate information in these situations.
  • Must report to work reliably and with the ability to use full and unimpaired skills and judgment to safely execute your job.
  • Proficiency in reading, writing, and speaking English required.
Our Perks & Benefits
Benefits eligibility is based on employment status.
Financial
  • Employee Rewards Package including equity
  • 401(k) Retirement Savings Plan
  • Torus paid life and AD&D Insurance with options to purchase additional coverage
  • Voluntary short- and long-term disability insurance

Health & Wellness
  • Health Benefits Package: Choice between traditional PPO or HSA-eligible medical plans with Torus covering 50% of medical premiums; Dental insurance; and Vision insurance
  • Plan participants have access to telehealth services, mental health support and coaching, and exclusive discounts on brands, dining, entertainment, and more.

Time Off
  • Unlimited discretionary PTO or 10 days annual PTO
  • 10 paid company holidays
  • Waiting period-free 100% paid parental leave

Culture & Community
  • Regular company-wide offsites to showcase our progress and learnings. A time to step back, think strategically, and work on the business together.
  • Team members receive Torus branded gear
  • Peer Recognition Program
  • Fully stocked break rooms with free snacks and drinks. Because great work deserves great fuel.

Torus is proud to be an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Torus participates in E-Verify. Once you accept a job offer, we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from your Form I-9 to confirm work authorization.
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Torus logo

About Torus

Sourced by ZipRecruiter

Industry

Clean energy equipment manufacturing

Company size

51 - 200 Employees

Headquarters location

Lehi, UT, US

Year founded

2021

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