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It Support Representative Jobs in Portland, OR (NOW HIRING)

Revel Staffing

IT Support Supervisor

Vancouver, WA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

New

JH Kelly

IT Support Specialist

Portland, OR

$23 - $30/hr

At JH Kelly , we're seeking a friendly, customer-focused IT Support Specialist to join our IT team ... The physical requirements described here are representative of those that must be met by an ...

New

HDR

IT Support Specialist

Portland, OR

In the role of IT Support Specialist, we'll count on you to: * Apply technology to address business needs and constraints * Assist staff to achieve efficient and effective use of computing technology ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

HDR

IT Support Specialist

Portland, OR · On-site

In the role of IT Support Specialist, we'll count on you to: * Apply technology to address business needs and constraints * Assist staff to achieve efficient and effective use of computing technology ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

Ovation Workplace Services Inc.

Be Seen First

IT Support Coordinator

Beaverton, OR · On-site

$35K - $41K/yr

Provide hands-on IT support when required to cover resource gaps * Troubleshoot basic to ... representative of those required to perform this role's essential functions. Reasonable ...

The Management Group

IT Support Specialist

Vancouver, WA · On-site

$25 - $32/hr

IT Support Specialist Location: Vancouver, WA Pay: $25-$32 per hour The Management Group is hiring an IT Support Specialist to provide remote and on-site technical support for employees across our ...

Cascade Management

IT Support Technician II

Tigard, OR · On-site

$20 - $26/hr

Our Service Model represents the most important behaviors and actions to ensure a stakeholder ... The IT Support Tech II under direct supervision, installs, maintains, tests and repairs systems and ...

New

Torus, Inc.

IT Support Engineer

Sherwood, OR · On-site

$60K - $70K/yr

Torus is hiring an experienced IT Support Engineer to join our growing team and company. The ideal candidate is passionate about supporting users across every part of Torus's mission, from ...

Cascade Management

IT Support Technician I

Tigard, OR · On-site

$17 - $20/hr

Our Service Model represents the most important behaviors and actions to ensure a stakeholder ... The IT Support Tech I under direct supervision, installs, maintains, tests and repairs systems and ...

Cascade Management

IT Support Technician I

Tigard, OR · On-site

$17 - $20/hr

Our Service Model represents the most important behaviors and actions to ensure a stakeholder ... Essential Functions and Responsibilities The IT Support Tech I under direct supervision, installs ...

Capital Seaboard

IT Support Specialist

Portland, OR · On-site

$25 - $31/hr

As a member of the Help Desk Team, you play a key role in the front-line support of information technology throughout the company. This includes both in-person and remote technical support and ...

tcw

IT Support Specialist

Portland, OR

As a member of the Help Desk Team, you play a key role in the front-line support of information technology throughout the company. This includes both in-person and remote technical support and ...

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Showing results 1-20

All JobsIt Support Representative JobsIt Support Representative Jobs in Portland, OR

It Support Representative information

See Portland, OR salary details

$12

$22

$43

How much do it support representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for it support representative in Portland, OR is $22.35, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Representative?

To thrive as an IT Support Representative, you need a solid understanding of computer systems, troubleshooting techniques, and a relevant qualification such as a degree or certification in information technology. Familiarity with help desk ticketing systems, remote desktop tools, and operating systems like Windows, macOS, or Linux is typically required. Strong communication skills, patience, and problem-solving ability help you effectively assist users and resolve issues quickly. These skills ensure efficient technical support, minimize downtime, and maintain high levels of user satisfaction.

What is the difference between It Support Representative vs Help Desk Technician?

It Support RepresentativeHelp Desk Technician
Provides technical support to end-users, troubleshooting hardware and software issues, often remotely or on-site.Handles initial user inquiries, resolves basic technical problems, and escalates complex issues to specialized teams.

Both roles require similar certifications like CompTIA A+ and work in IT support environments. The It Support Representative often has a broader scope, including on-site support, while Help Desk Technicians primarily handle remote or phone-based support. They are both essential in maintaining IT operations and are frequently used interchangeably, but the It Support Representative typically involves more direct user interaction and diverse technical tasks.

What is an IT Support Representative?

IT Support Representatives are professionals who provide technical assistance and support to individuals or organizations experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries, and help users resolve technical challenges through various channels like phone, email, or chat. Their responsibilities may include installing and configuring software, diagnosing hardware issues, and guiding users through solutions to ensure smooth and efficient IT operations.

What are some common challenges faced by IT Support Representatives and how can they be managed?

IT Support Representatives often encounter challenges such as handling high volumes of support tickets, troubleshooting a wide variety of technical issues, and balancing urgent requests from multiple users. Managing these challenges requires strong time management, effective communication, and a methodical approach to problem-solving. Utilizing ticketing systems, collaborating with team members, and staying updated on the latest technologies can help representatives provide efficient support and reduce stress.
What are popular job titles related to It Support Representative jobs in Portland, OR? For It Support Representative jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching It Support Representative jobs in Portland, OR look for? The top searched job categories for It Support Representative jobs in Portland, OR are:
What cities near Portland, OR are hiring for It Support Representative jobs? Cities near Portland, OR with the most It Support Representative job openings:
It Support Representative jobs near you

IT Support Supervisor

Revel Staffing

Vancouver, WA • Remote

$80K - $115K/hr

Full-time

Posted 2 days ago

New

Job description

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.

The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience.

Key Responsibilities
  • Lead, coach, and support a remote team of IT training and application support specialists
  • Oversee the design, development, and delivery of IT and healthcare application training programs
  • Support system stability, application readiness, data integrity, and compliance requirements
  • Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs
  • Maintain and improve documentation, workflows, training materials, and support procedures
  • Monitor team performance, manage schedules and assignments, and prioritize workloads
  • Promote a service-first culture focused on accountability, collaboration, and continuous improvement
  • Ensure support activities align with healthcare regulations, privacy standards, and organizational policies
Required Qualifications
  • High school diploma or equivalent plus at least 2 years of IT operations experience
  • Active HIPAA compliance credential/training
  • Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices
  • Experience leading teams, managing priorities, and supporting remote employees
  • Strong communication, organization, documentation, and problem-solving skills
  • Ability to work collaboratively with clinical, operational, and technical teams