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It Support Representative Jobs in Minnesota (NOW HIRING)

RoleI: IT Support Engineer Location: Fridley, MN Duration: 6+ months Role Summary The Onsite IT Support Engineer is responsible for providing day-to-day operational IT support at the customer ...

IT Support Specialist

Minneapolis, MN · On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a member of the corporate team, the IT Support Specialist will provide service-driven and hands-on technology support for our primary office, coordinate support for satellite locations, and help ...

IT Support Specialist

Gaylord, MN

$50K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Tier II IT Support Administrator (MSP Experience Preferred) Eden Prairie, MN (Onsite) $50,000-$55,000 Salary + Benefits Are you the type of IT professional who stays calm when users are frustrated ...

IT Support Specialist

Gaylord, MN · On-site

$50K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Tier II IT Support Administrator (MSP Experience Preferred) Eden Prairie, MN (Onsite) $50,000-$55,000 Salary + Benefits Are you the type of IT professional who stays calm when users are frustrated ...

IT Support Specialist

Eden Prairie, MN

$28 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

TEKsystems currently has an IT Support Specialist opportunity available with one of our growing client sin Eden Prairie, MN. This will be on-site in Eden Prairie, MN and start as a 6 month contract ...

IT Support Technician

Perham, MN · On-site

$21.57 - $29.74/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Additionally, we offer a highly competitive compensation and benefits package designed to enhance your overall well-being. IT Support Technician (IT Specialist I) Position Details The IT Support Tech ...

IT Support Technician

Minneapolis, MN

$70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a customer-focused IT Support Technician to join our Global IT Operations team in Minneapolis. This role provides hands-on technical support for employees while also administering and ...

IT Support Technician

Minneapolis, MN · On-site

$70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a customer-focused IT Support Technician to join our Global IT Operations team in Minneapolis. This role provides hands-on technical support for employees while also administering and ...

New

IT Support Technician

Minneapolis, MN · On-site

$22.50 - $30.75/hr

We are seeking a customer-focused IT Support Technician to join our Global IT Operations team in Minneapolis. This role provides hands-on technical support for employees while also administering and ...

New

IT Support Technician

Minneapolis, MN · On-site

$70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a customer-focused IT Support Technician to join our Global IT Operations team in Minneapolis. This role provides hands-on technical support for employees while also administering and ...

It Support Specialist

Eden Prairie, MN

$28 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Position Overview Seeking an IT Support Specialist to provide a blend of Help Desk support and Systems Administration. The role supports end users while helping maintain core IT infrastr ...

Centrav Inc. is currently seeking a qualified IT Support Specialist to be responsible for providing help desk support to end-users including support for hardware, software, telephone and other ...

IT Support Specialist

Saint Paul, MN · On-site

$25 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The IT Support Specialist plays a key role in troubleshooting technical issues and helping integrate systems into IP-based networks. This position requires strong problem-solving skills, attention to ...

IT Support Specialist

Saint Paul, MN · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The IT Support Specialist plays a key role in troubleshooting technical issues and helping integrate systems into IP-based networks. This position requires strong problem-solving skills, attention to ...

IT Support Specialist

Saint Paul, MN · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The IT Support Specialist plays a key role in troubleshooting technical issues and helping integrate systems into IP-based networks. This position requires strong problem-solving skills, attention to ...

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Showing results 1-20

It Support Representative information

See Minnesota salary details

$12

$21

$42

How much do it support representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for it support representative in Minnesota is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Representative?

To thrive as an IT Support Representative, you need a solid understanding of computer systems, troubleshooting techniques, and a relevant qualification such as a degree or certification in information technology. Familiarity with help desk ticketing systems, remote desktop tools, and operating systems like Windows, macOS, or Linux is typically required. Strong communication skills, patience, and problem-solving ability help you effectively assist users and resolve issues quickly. These skills ensure efficient technical support, minimize downtime, and maintain high levels of user satisfaction.

What is the difference between It Support Representative vs Help Desk Technician?

It Support RepresentativeHelp Desk Technician
Provides technical support to end-users, troubleshooting hardware and software issues, often remotely or on-site.Handles initial user inquiries, resolves basic technical problems, and escalates complex issues to specialized teams.

Both roles require similar certifications like CompTIA A+ and work in IT support environments. The It Support Representative often has a broader scope, including on-site support, while Help Desk Technicians primarily handle remote or phone-based support. They are both essential in maintaining IT operations and are frequently used interchangeably, but the It Support Representative typically involves more direct user interaction and diverse technical tasks.

What is an IT Support Representative?

IT Support Representatives are professionals who provide technical assistance and support to individuals or organizations experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries, and help users resolve technical challenges through various channels like phone, email, or chat. Their responsibilities may include installing and configuring software, diagnosing hardware issues, and guiding users through solutions to ensure smooth and efficient IT operations.

What are some common challenges faced by IT Support Representatives and how can they be managed?

IT Support Representatives often encounter challenges such as handling high volumes of support tickets, troubleshooting a wide variety of technical issues, and balancing urgent requests from multiple users. Managing these challenges requires strong time management, effective communication, and a methodical approach to problem-solving. Utilizing ticketing systems, collaborating with team members, and staying updated on the latest technologies can help representatives provide efficient support and reduce stress.

What are popular job titles related to It Support Representative jobs in Minnesota?

For It Support Representative jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching It Support Representative jobs in Minnesota look for?

The top searched job categories for It Support Representative jobs in Minnesota are:

What cities in Minnesota are hiring for It Support Representative jobs?

Cities in Minnesota with the most It Support Representative job openings:

Infographic showing various It Support Representative job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.

IT Support Engineer

GLOBAL IT CON LLC

Fridley, MN • On-site

Other

Posted 4 days ago


Job description

RoleI: IT Support Engineer

Location: Fridley, MN

Duration: 6+ months

Role Summary

The Onsite IT Support Engineer is responsible for providing day-to-day operational IT support at the customer location. The engineer will ensure the smooth functioning of end-user systems, respond to incidents and service requests, coordinate with remote support teams, and maintain high service availability while delivering exceptional customer service.

Skills

  • 5+ years of experience in onsite IT support or desktop support.
  • Provide onsite support for desktops, laptops, workstations, printers, scanners, and peripheral devices.
  • Experience in NinjaOne and Intune troubleshooting
  • Support Active Directory user management.
  • Install, configure, and troubleshoot Windows operating systems and standard business applications.
  • Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
  • Escalate complex issues to Level 2/Level 3 support teams and coordinate resolution.