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It Support Operation Manager Jobs (NOW HIRING)

IT Support Services

Arlington, VA ยท On-site

$77K - $163K/yr

Nightwing is seeking a Technical Engagement Network (TEN) Lab Manager with experience in customer service and IT support operations to be a member of the IT support services desk in the customer ...

This role leads incident response, operational support, and continuous service improvement ... Experience with IT Service Management (ITSM) processes and tools; ServiceNow experience is a plus.

The IT Support Analyst is responsible for timely, accurate, customer service focused, and properly ... operations and Information Systems. * Works in conjunction with Information Technology management ...

You have significant hands-on experience in IT support, endpoint operations, and employee ... You can manage technical work across multiple parties, including vendors, internal support teams ...

Manage the SOMTC IT Operations Branch and associated technical-support functions. * Supervise technical teams responsible for military information systems. * Develop and maintain the organization ...

About The role Reporting to the Director, IT, you will provide reliable, skilled IT support and ... Level 1/2 support and service desk operations. * Mac and PC deployment, management, patching and ...

... our manufacturing operations. The IT Support Specialist II is responsible for ensuring the ... reliability, availability, and security of end user computing systems and IT related equipment. In ...

IT Support Analyst

Irvine, CA ยท On-site

$75K - $93K/yr

Key Responsibilities: IT Operations & Process Management * Utilize IT Service Management (ITSM ... Provide general IT support for end users, including software and hardware installation ...

Manage equipment inventory, business applications, and applicable licensing * Assist with ... operational flexibility and creating talent at scale. Our specialized recruiting teams assess and ...

... business operations. The ideal candidate is someone who enjoys solving problems, building ... Manage and resolve help desk requests in a timely manner while maintaining a high level of customer ...

IT Support Specialist, Chicago, IL The IT Support Specialist supports and manages, in coordination ... ensure efficient operation of systems. - Monitor the network daily including traffic and ...

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It Support Operation Manager information

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$22.5K

$67.9K

$121K

How much do it support operation manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for it support operation manager in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

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IT Support Engineer

Alpharetta, GA โ€ข On-site

$65K - $80K/yr

Full-time

Posted 6 days ago


Job description

Overview
We are a growing organization expanding our internal IT capabilities and seeking an IT Support Engineer who thrives in a communicative, collaborative, and fast‑moving environment. In this role, you will manage a wide range of technical responsibilities, support daily IT operations, and work closely with our Managed Service Provider (MSP) to ensure smooth and reliable service delivery. This position offers significant opportunities for growth and advancement as our internal systems and infrastructure continue to evolve.
Core Responsibilities
  • Manage help desk requests from initial intake through resolution, providing timely and effective support
  • Evaluate and resolve technical issues independently while coordinating with the MSP for lower‑priority tasks or specialized support
  • Support Microsoft 365 administration including:
    • User provisioning and license assignments
    • Exchange Online configuration and troubleshooting
    • SharePoint and OneDrive access governance, permissions, and site structure
    • Microsoft Teams configuration, policies, and basic call flow management
    • Microsoft 365 security settings including MFA, conditional access, and device compliance
  • Troubleshoot and assist with networking components such as switches, wireless systems, VPNs, DNS/DHCP, and routing basics
  • Provision, configure, and monitor virtual machines and assist with environment improvements when needed
  • Utilize Microsoft Copilot tools to streamline tasks, enhance documentation, support troubleshooting workflows, and improve service desk efficiency
  • Maintain accurate and organized documentation for systems, procedures, and support workflows
  • Collaborate with internal teams and MSP partners to ensure clear communication, expectations, and follow-through
  • Assist with IT projects such as migrations, upgrades, deployments, and broader infrastructure enhancements
  • Monitor endpoints, system updates, compliance states, and overall IT health
  • Identify recurring issues and make recommendations to improve user experience and system stability

Required Qualifications
  • 2–3 years of hands-on IT support or IT service desk experience
  • Ability to independently manage a full support workload with minimal guidance
  • Strong working knowledge of Microsoft 365 and Azure AD administration
  • Practical experience with networking fundamentals (TCP/IP, DNS, DHCP, routing, switching, Wi-Fi)
  • Familiarity with virtualization concepts and VM operations
  • Experience interacting with or coordinating work through an MSP or outsourced IT provider
  • Strong communication skills and user-focused support approach
  • Ability to prioritize tasks effectively and follow issues through to resolution

Preferred Qualifications
  • Experience contributing to IT projects or operational improvements
  • Exposure to cloud platforms such as Azure or AWS
  • Familiarity with Microsoft Copilot or similar AI-assist tools
  • Certifications such as CompTIA Network+, Security+, or Microsoft Fundamentals (preferred but not required)

Soft Skills
  • Strong communication and collaboration abilities
  • Reliable and self-directed work style
  • Process improvement mindset
  • Ability to adapt to a growing and evolving company environment

What We Offer
  • Clear opportunities for career growth and advancement
  • A supportive environment that values open communication and teamwork
  • The ability to shape and influence internal IT processes as the company expands
  • Exposure to a wide range of technologies and hands-on project involvement

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