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It Support Manager Jobs in Topeka, KS (NOW HIRING)

EDB

IT Infrastructure Engineer II

Topeka, KS · Remote

$101.20K - $132.70K/yr

EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led ... Provide in depth technical support for a global, multi-region environment Share your knowledge to ...

EDB

Senior IT Infrastructure Engineer

Topeka, KS · Remote

$102.10K - $138.80K/yr

EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led ... Provide support for tickets escalated through the Helpdesk * Bring a security-first approach to ...

Berlin-Wheeler, Inc.

Help Desk I Specialist

Topeka, KS · On-site

$16 - $18/hr

... our IT team and provide first-level technical support to employees and users across the ... Ability to stay organized and manage multiple requests at once * Positive attitude with a ...

Berlin-Wheeler, Inc.

Help Desk I Specialist

Topeka, KS · On-site

$16 - $18/hr

... our IT team and provide first-level technical support to employees and users across the ... Ability to stay organized and manage multiple requests at once * Positive attitude with a ...

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It Support Manager information

See Topeka, KS salary details

$34.1K

$81.6K

$124.6K

How much do it support manager jobs pay per year?

As of May 28, 2026, the average yearly pay for it support manager in Topeka, KS is $81,630.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,400.00 and $94,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Manager, and why are they important?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the most commonly searched types of It Support jobs in Topeka, KS? The most popular types of It Support jobs in Topeka, KS are:
What cities near Topeka, KS are hiring for It Support Manager jobs? Cities near Topeka, KS with the most It Support Manager job openings:
It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Topeka, KS as of May 2026, with employment types broken down into 77% Full Time, 10% Part Time, 3% Temporary, and 10% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $81,630 per year, or $39.2 per hour.
IT Project Manager With P&C Insurance Experience - Multiple Locations (Hybrid)

IT Project Manager With P&C Insurance Experience - Multiple Locations (Hybrid)

The Dignify Solutions, LLC

Topeka, KS • Hybrid

$92.70K - $109.60K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Title

Locations: Alpharetta, GA; Charlotte, NC; Conshohocken, PA; Garden City, NY; Morristown, NJ; New York, NY; Purchase, NY Acceptable Locations: Chicago, IL; Colorado Springs, CO; Dallas, TX; Denver, CO; Fargo, ND; Houston, TX; Jacksonville, IL; Lenexa, KS; Los Angeles, CA; Lubbock, TX; Mt Juliet, TN; Topeka, KS

Technical Qualifications
  • 5+ years of project management experience for application and data integration projects.
  • Detailed knowledge of project management and software development life cycle methodologies.
  • Proven experience managing mid-sized to large IT integration projects – independently.
  • Background in Commercial Insurance desired.
  • Experience in P&C insurance is must.
  • Strong communication and facilitation skills with an ability to effectively manage cross-functional team discussions.
  • Strong management skills with an ability to achieve results in a matrix management environment.
  • Ability to translate business needs into IT deliverables.
  • Possess the ability to successfully apply waterfall, agile, and hybrid project delivery methodologies.
  • Multi-disciplinary information technology familiarity with proven systems deployment experience.
  • Experience using Project and Portfolio Management tools (MS Project, Planview, SharePoint, etc.).
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About Dignify Solutions

Sourced by ZipRecruiter

The Dignify Best Serves To Its Clients By Adhering To And Executing Superior Processes. The company is dedicated to operational excellence as part of a client-centric mindset that assures consistent execution. The Dignify has developed and refined every step in the full lifecycle staffing fulfillment and consultant management practice

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

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