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It Support Manager Jobs in Spring Valley, NY (NOW HIRING)

Insight Global

IT Support Technician

Secaucus, NJ · On-site

$23 - $29/hr

Experience in Help Desk, IT Support, or Field Support roles * Foundational knowledge of computer ... The role involves performing game-day readiness checks, managing and resolving ServiceNow tickets ...

The Chapin School

IT Support Specialist

Manhattan, NY · On-site

Reporting to the Director of Technology and working alongside the wider technology team and our Managed Services Providers (MSPs), the IT Support Specialist is the first person our community turns to ...

TEKsystems

IT Support Specialist

Elmwood Park, NJ

$20 - $28/hr

IT Support Specialist (On-Site) | Elmwood, NJ Overview Our client is seeking an experienced ... Manage Microsoft 365 licensing and provide support for Office applications and related services.

The Chapin School

IT Support Specialist

Manhattan, NY · On-site

Reporting to the Director of Technology and working alongside the wider technology team and our Managed Services Providers (MSPs), the IT Support Specialist is the first person our community turns to ...

Anthropic

IT Support Engineer

San Francisco, CA

We're seeking an IT Support Engineer who combines deep technical skills with a genuine service ... Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs)

TEKsystems

IT Support Specialist

Elmwood Park, NJ

$20 - $28/hr

IT Support Specialist (On-Site) | Elmwood, NJ Overview Our client is seeking an experienced ... Manage Microsoft 365 licensing and provide support for Office applications and related services.

Handshake

IT Support Analyst

New York, NY · On-site

$80K - $100K/yr

Help administer endpoint management platforms (Jamf, Kandji, JumpCloud, Intune, or similar ... Partner with Security to support device compliance and access management * Assist with IT projects, ...

EliseAI

IT Support Specialist

New York, NY · On-site

Manage Vendors and Equipment: Coordinate with vendors for procurement, repairs, and maintenance ... in IT support, technical support, or a related role, with a desire to grow into systems ...

Cape

IT Support Specialist

New York, NY · On-site

Build our asset-management system from the ground up . You'll own laptops, peripherals, and ... IT support, particularly in a dynamic and evolving tech environment. * Hands-on experience ...

iSoftStone

IT Support Engineer

New York, NY · On-site

$40/hr

Network Management: • Monitor, maintain, and optimize network performance (LAN/WAN, VPN, firewall ... ). IT Operations and Support: • Provide Level 2/3 & On-site support to resolve user issues and ...

Children's Aid

IT Manager

Manhattan, NY · On-site

$130K - $140K/yr

Salary: $130,000/year - $140,000/year Position Summary The Manager of IT Support Services provides leadership and oversight of the IT Support Services team and third-party service providers ...

Children's Aid Society

IT Manager

Manhattan, NY · On-site

$130K - $140K/yr

This role manages the day-to-day activities of the IT Support Services function, ensuring service levels are consistently met or exceeded while continuously evaluating processes, systems, and ...

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Showing results 21-40

All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Spring Valley, NY

It Support Manager information

See Spring Valley, NY salary details

$36.5K

$87.3K

$133.3K

How much do it support manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for it support manager in Spring Valley, NY is $87,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,900.00 and $100,800.00 per year, depending on experience, location, and employer.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What are the key skills and qualifications needed to thrive as an IT Support Manager?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the most commonly searched types of It Support jobs in Spring Valley, NY?

The most popular types of It Support jobs in Spring Valley, NY are:

What cities near Spring Valley, NY are hiring for It Support Manager jobs?

Cities near Spring Valley, NY with the most It Support Manager job openings:

It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Spring Valley, NY as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $87,296 per year, or $42 per hour.

IT Support Technician

Insight Global

Secaucus, NJ • On-site

$23 - $29/hr

Full-time

Medical, Dental, Vision, Life

Posted 8 days ago

Job description

Required Skills & Experience
• Experience in Help Desk, IT Support, or Field Support roles
• Foundational knowledge of computer networking concepts
• Experience troubleshooting both hardware and software issues
• Experience providing technical support both remotely and onsite
• Strong customer service, communication, and interpersonal skills
• Willingness to work nights, weekends, and holidays as needed
Ability to thrive in a fast-paced environment supporting live events
Nice to Have Skills & Experience
• Experience using ServiceNow or a similar ticketing system
• Experience supporting technology in sports, entertainment, or live event environments
• Exposure to audio/video technologies, broadcast systems, or event support platforms
Hands-on experience supporting IT projects, deployments, or system upgrades
Job Description
Insight Global is hiring an IT Support Technician to support a companies Technology Operations team, providing both onsite and remote technical support during games, events, and day-to-day arena operations. You will be responsible for monitoring and troubleshooting critical systems, including clock, statistics, and sound meter platforms, while supporting end users with hardware, software, Microsoft Teams, and connectivity issues. The role involves performing game-day readiness checks, managing and resolving ServiceNow tickets, assisting with technology-related projects, and ensuring all arena systems are operating effectively before and during live events. Success in this position requires strong troubleshooting skills, a customer-focused mindset, the ability to communicate professionally with stakeholders at all levels, and a solid understanding of how multiple technology systems integrate within a fast-paced, high-visibility environment.