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It Support Engineer Jobs in Baltimore, MD (NOW HIRING)

Fello

IT Support Technician

Linthicum Heights, MD

$25.50/hr

The IT Support Technician provides IT technical support to internal users, serving as the first point of contact for support tickets and troubleshooting connectivity, software, and device issues ...

New

Morgan 6

IT Support Technician

Annapolis, MD · On-site

$43K - $50K/yr

The IT Support Technician at the US Naval Academy, Information Technology Services Division (ITSD) plays a crucial role in providing exceptional customer-oriented assistance and Repair Shop support.

Morgan 6

IT Support Technician

Annapolis, MD · On-site

$43K - $50K/yr

The IT Support Technician at the US Naval Academy, Information Technology Services Division (ITSD) plays a crucial role in providing exceptional customer-oriented assistance and Repair Shop support.

H&H

IT Support Technician - Helpdesk

Annapolis, MD · On-site

$21.25 - $29.25/hr

H&H is a nationally recognized, full-service infrastructure engineering firm delivering innovative ... Familiarity with IT service management (ITSM), basic cybersecurity practices, and supporting remote ...

Morgan 6

IT Support Technician

Annapolis, MD · On-site

$43K - $50K/yr

The IT Support Technician at the US Naval Academy, Information Technology Services Division (ITSD) plays a crucial role in providing exceptional customer-oriented assistance and Repair Shop support.

SC&H Group

IT Support Technician

Hunt Valley, MD · On-site

$20.50 - $28/hr

We are currently searching for a talented IT Support Technician to join our team in Hunt Valley, MD. Work you'll do: * Provide responsive end user support for hardware, software, access, and ...

SC&H Group

IT Support Technician

Hunt Valley, MD

$20.50 - $28/hr

We are currently searching for a talented IT Support Technician to join our team in Hunt Valley, MD. Work you'll do: * Provide responsive end user support for hardware, software, access, and ...

New

Erickson

Intern - IT Support

Catonsville, MD · On-site

$18 - $20/hr

As our IT Intern, you will be part of a team that provides technology support to over 1030 staff members and 2005 residents. Every day, you will provide technical support to our employees, handle ...

Brooksource

IT Support Technician

Edgewood, MD · On-site

$21.25 - $29/hr

IT Support Technician Holiday/Peak Seasonal Support October 26th - December 20th, 2026 40+ hours/week Brooksource is seeking IT Support Technicians to join our Fortune 500 client for the upcoming ...

New

Lentech Inc.

IT Support Specialist

Fort George G Meade, MD · On-site

$54K - $58K/yr

... and effective IT service management. End-User Support: * Act as a resource for end-user ... Lentech's Mission Technical Solutions Division is focused on providing engineering, operations, I&T ...

Lentech Inc

IT Support Specialist

Fort George G Meade, MD · On-site

$54K - $58K/yr

... and effective IT service management. End-User Support: * Act as a resource for end-user ... Lentech's Mission Technical Solutions Division is focused on providing engineering, operations, I&T ...

Lentech Inc.

IT Support Specialist

Fort George G Meade, MD · On-site

$50 - $70/hr

Lentech is hiring an IT Support Specialist. This is an excellent opportunity to get your career started! Advanced Technical Support * Deliver Tier 2 and 3 support for computer workstations, servers ...

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Showing results 21-40

All JobsIt Support Engineer JobsIt Support Engineer Jobs in Baltimore, MD

It Support Engineer information

See Baltimore, MD salary details

$32.3K

$65.5K

$105.8K

How much do it support engineer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for it support engineer in Baltimore, MD is $65,452.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $75,500.00 per year, depending on experience, location, and employer.

What is an IT Support Engineer?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What are popular job titles related to It Support Engineer jobs in Baltimore, MD?

For It Support Engineer jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching It Support Engineer jobs in Baltimore, MD look for?

The top searched job categories for It Support Engineer jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for It Support Engineer jobs?

Cities near Baltimore, MD with the most It Support Engineer job openings:

It Support Engineer jobs near you
Infographic showing various It Support Engineer job openings in Baltimore, MD as of August 2026, with employment types broken down into 74% Full Time, 5% Part Time, and 21% Contract. Highlights an 100% In-person job distribution, with an average salary of $65,452 per year, or $31.5 per hour.

IT Support Technician

Fello

Linthicum Heights, MD

$25.50/hr

Full-time

Posted 3 days ago

New

Job description

At Fello, we champion the rights of people with disabilities and invest in what matters most: real opportunities, strong relationships, and inclusive, equitable communities. We partner with people with disabilities to provide support services, develop inclusive housing, and create spaces where people feel genuinely connected—not just accommodated.  

The IT Support Technician provides IT technical support to internal users, serving as the first point of contact for support tickets and troubleshooting connectivity, software, and device issues across laptops, iPads, peripherals, conference room equipment, and VoIP systems. This role applies standard Office 365 builds, supports IT asset deployment, and assists with administering third-party SaaS applications, including iCM, Paycom, FMSE, and ZenDesk. This position involves in-person interaction with employees and some people served, regular travel across Anne Arundel County and Maryland's Eastern Shore, and is designated as essential during emergencies.

The ideal candidate brings strong troubleshooting instincts and a customer-service mindset, responding to tickets with professionalism and providing one-on-one technical support and training via phone, virtual platforms, and in person. They proactively suggest improvements to IT standard operating procedures, communicate effectively with a variety of end users, and adhere to deadlines with a strong sense of urgency. Proficiency in MS Word, Excel, Outlook, Teams, and OneDrive is required. 

This position requires a high school diploma or GED; a bachelor's degree in business or technology is strongly preferred. A minimum of three years of IT support and/or IT user support experience is required, though CompTIA A+ certification may be used in lieu of two years of that experience. The ability to drive is a requirement of the position. 

This position is full-time, with a typical work schedule Monday through Friday during Fello office hours, including staggered start and end times and after-hours on-call rotation. This role requires moderate travel between office and program locations and is eligible for periodic telework. 

This position includes an award-winning total rewards (benefits) package and paid professional development opportunities.  

Fello is an equal opportunity employer which means we provide equal opportunity to all qualified candidates without regard to race, color, religion, ancestry, sex, gender, gender expression, national origin, age, marital status, military/veteran status, sexual orientation, gender identity, pregnancy, genetic information, disability, or any other characteristic protected by applicable law. To provide equal employment and advancement opportunities to all candidates, employment decisions at Fello will be based on merit, qualifications, and skills. Fello highly encourages all employees to become fully vaccinated against COVID-19 and other communicable diseases. 

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