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It Support Assistant Jobs in Kansas (NOW HIRING)

MetroSys

Onsite IT Support Technician

Overland Park, KS · On-site

$20 - $25/hr

Support office moves, hardware refreshes, workstation deployments, and other IT projects. * Assist with conference room setups, business events, and technology rollouts. * Maintain accurate ...

MetroSys

Onsite IT Support Technician

Overland Park, KS · On-site

$20 - $25/hr

Support office moves, hardware refreshes, workstation deployments, and other IT projects. * Assist with conference room setups, business events, and technology rollouts. * Maintain accurate ...

ARO International

Corporate IT Support

Kansas City, KS · On-site

$20.75 - $28.50/hr

It is a full-time role for our organization supporting our IT Director. We run a virtual call center having to load data for our dialer and run data centric reports. Attention to detail is very ...

U.S. Navy

IT Support Specialist

Overbrook, KS · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Altamont, KS · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Stockton, KS · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Independence, KS · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Alma, KS · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Hanover, KS · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Minneola, KS · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Mission Hills, KS · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Abilene, KS · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Haviland, KS · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Alta Vista, KS · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Haysville, KS · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Clearwater, KS · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Canton, KS · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Concordia, KS · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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Showing results 21-40

All JobsIt Support JobsIt Support Assistant JobsIt Support Assistant Jobs in Kansas

It Support Assistant information

See Kansas salary details

$9

$15

$22

How much do it support assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for it support assistant in Kansas is $15.22, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $17.02 per hour, depending on experience, location, and employer.

What is an IT Support Assistant?

IT Support Assistants are entry-level professionals who provide technical assistance and support to users experiencing computer, hardware, or software issues. They help troubleshoot problems, install and configure systems, and maintain IT equipment within an organization. Their role often includes responding to service requests, supporting network connectivity, and escalating more complex issues to higher-level IT staff. IT Support Assistants play a crucial part in ensuring smooth day-to-day technology operations for businesses or institutions.

What are the key skills and qualifications needed to thrive as an IT Support Assistant?

To thrive as an IT Support Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong problem-solving skills, patience, and clear communication help you effectively assist users and manage technical issues. These skills ensure efficient resolution of IT problems, minimize downtime, and support smooth organizational operations.

What are some common challenges IT Support Assistants face when handling multiple support requests simultaneously?

IT Support Assistants often manage several user requests at once, which can be challenging when issues vary in complexity and urgency. Prioritizing tasks effectively and maintaining clear communication with users is essential to ensure timely resolution. Utilizing ticketing systems, collaborating closely with team members, and following established protocols can help manage workload efficiently. Developing strong organizational and multitasking skills will also aid in meeting user expectations and maintaining high service standards.

What is the difference between It Support Assistant vs Help Desk Technician?

AspectIt Support AssistantHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, HDI Support Center Analyst (preferred)
Work EnvironmentCorporate, educational, or small business IT supportHelp desk, call center, or remote support
Job ResponsibilitiesAssist with hardware/software issues, basic troubleshooting, user supportRespond to user inquiries, troubleshoot technical problems, escalate issues

Both roles involve technical support and require similar certifications, but an It Support Assistant typically works more directly with hardware and software in various environments, while a Help Desk Technician often handles remote user support and call center tasks. The roles are closely related and often overlap, but the focus and work setting can differ slightly.

Is IT support a good entry-level job?

IT Support Assistant roles are often suitable for entry-level job seekers, as they typically require basic technical skills, problem-solving abilities, and customer service experience. These positions provide opportunities to learn about hardware, software, and networking, and may lead to more advanced IT careers with relevant certifications like CompTIA A+ or Network+.

What are the most commonly searched types of It Support jobs in Kansas?

The most popular types of It Support jobs in Kansas are:

Infographic showing various It Support Assistant job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $31,649 per year, or $15.2 per hour.

Onsite IT Support Technician

Overland Park, KS • On-site

MetroSys
1 - 10 employees
Learn more about MetroSysexternal

$20 - $25/hr

Contractor

Re-posted 7 days ago

Job description

Position Overview

MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise environment. This role serves as the primary onsite IT resource, supporting desktop systems, office technology, networking equipment, asset lifecycle management, and local infrastructure projects while partnering closely with remote engineering teams.

The ideal candidate enjoys working directly with users, has strong troubleshooting skills, and is comfortable supporting a wide variety of endpoint devices, office technologies, and basic network infrastructure.

Key ResponsibilitiesEnd User Support
  • Provide onsite technical support for Windows, macOS, Linux, mobile devices, printers, and peripherals.
  • Troubleshoot hardware, software, operating system, Microsoft 365, and network connectivity issues.
  • Provision and deprovision laptops, desktops, mobile devices, and user accounts.
  • Replace failed equipment with loaner devices following established procedures.
  • Escalate complex technical issues to Level 2 engineering teams while coordinating onsite troubleshooting activities.
  • Deliver exceptional customer service and technical guidance to end users.
Office Infrastructure Support
  • Support office networking infrastructure including switches, routers, wireless access points, printers, conference room technology, digital signage, and collaboration equipment.
  • Perform basic installation, configuration, testing, and troubleshooting of network-connected devices.
  • Support Wi-Fi, LAN connectivity, voice services, audiovisual systems, and workplace technology.
  • Coordinate with vendors and third-party service providers during repairs, maintenance, and equipment installations.
  • Provide onsite assistance during scheduled maintenance windows and infrastructure projects.
Asset & Device Lifecycle Management
  • Receive, inventory, image, configure, deploy, and retire end-user devices.
  • Maintain accurate hardware asset records and inventory.
  • Coordinate warranty repairs, equipment replacements, and device refresh activities.
  • Perform hardware audits and ensure compliance with asset management policies.
  • Securely wipe and dispose of retired equipment following corporate security standards.
Project & Operational Support
  • Support office moves, hardware refreshes, workstation deployments, and other IT projects.
  • Assist with conference room setups, business events, and technology rollouts.
  • Maintain accurate documentation, service tickets, and inventory records.
  • Support internal audits and compliance initiatives as required.
Required Qualifications
  • 1–5 years of experience in Desktop Support, Field Services, or End User Computing.
  • Experience supporting Windows, macOS, Linux, Microsoft 365, printers, mobile devices, and endpoint hardware.
  • Basic understanding of networking, Wi-Fi, switches, routers, and office infrastructure.
  • Experience imaging, deploying, and supporting enterprise endpoint devices.
  • Strong customer service, troubleshooting, and communication skills.
  • Ability to lift and install computer equipment and travel between local office locations when required.
Preferred Qualifications
  • CompTIA A+, Network+, or equivalent certifications.
  • Experience with Microsoft Intune, Jamf, SCCM, or other endpoint management platforms.
  • Familiarity with Cisco, Aruba, Meraki, or similar networking technologies.
  • Experience using ServiceNow, Jira, or other IT Service Management platforms.

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