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It Specialist Assistant Jobs in Decatur, GA (NOW HIRING)

Applies specialization to conceptualize, design, construct, test and implement portions of business and technical information technology solutions through application of appropriate software ...

Information Technology JOB SUMMARY Position Purpose Summary: The Executive Technology Specialist ... Deploy, configure, and support Windows laptops, desktops, mobile devices, and peripherals. Assist ...

... Assist with onboarding, offboarding, account provisioning, and access management activities. • ... Required : • Associate degree in Information Technology, Computer Science, or related field ...

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It Specialist Assistant information

See Decatur, GA salary details

$41K

$87K

$143.5K

How much do it specialist assistant jobs pay per year?

As of Aug 15, 2026, the average yearly pay for it specialist assistant in Decatur, GA is $87,010.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $104,500.00 per year, depending on experience, location, and employer.

What is the difference between It Specialist Assistant vs Network Technician?

It Specialist AssistantNetwork Technician
Supports IT operations, assists with hardware/software troubleshooting, and maintains systemsFocuses on installing, configuring, and repairing network hardware and infrastructure
Typically requires certifications like CompTIA A+ or Network+Often requires certifications such as Cisco CCNA or CompTIA Network+
Works in office environments, supporting internal IT teamsWorks in similar environments, often on-site at client locations or data centers
Assists with general IT support tasks and user helpdeskSpecializes in network setup, maintenance, and troubleshooting

The main difference is that an It Specialist Assistant provides broader IT support and general assistance, while a Network Technician specializes in network infrastructure and connectivity issues. Both roles require similar certifications and work environments, but their focus areas differ within the IT industry.

Can you work from home as an IT Specialist Assistant?

IT Specialist Assistants can often work remotely, especially if their tasks involve troubleshooting, software support, or network management that can be performed online. However, some roles may require on-site presence for hardware setup, physical maintenance, or access to secure facilities. The ability to work from home depends on the employer’s policies and the specific responsibilities of the position.

What are the key skills and qualifications needed to thrive as an IT Specialist Assistant?

To thrive as an IT Specialist Assistant, you need a solid understanding of computer systems, troubleshooting, and basic networking, often supported by an associate's degree or relevant certifications like CompTIA A+. Familiarity with common operating systems, help desk ticketing software, and remote support tools is typically required. Strong communication, problem-solving abilities, and a customer-focused mindset help you effectively assist users and work collaboratively with IT teams. These skills and qualities are essential to ensure smooth IT operations, timely issue resolution, and overall user satisfaction.

What does an IT Specialist Assistant do?

An IT Specialist Assistant provides support to IT professionals by helping with the installation, maintenance, and troubleshooting of computer systems and networks. They assist in responding to user requests, setting up hardware or software, and performing routine system checks. Their work ensures that technology runs smoothly and that employees have the technical support they need to do their jobs effectively. IT Specialist Assistants may also help maintain inventory and document IT processes.

What are three skills an IT Specialist Assistant needs?

An IT Specialist Assistant needs strong technical skills such as troubleshooting hardware and software issues, proficiency with operating systems and network configurations, and familiarity with common tools like ticketing systems. Good communication skills and the ability to work collaboratively are also important for supporting users and documenting solutions.

What are some common challenges faced by IT Specialist Assistants when supporting multiple users and systems?

IT Specialist Assistants often juggle requests from multiple users, which can make prioritizing tasks and managing time challenging. They may encounter a wide range of technical issues, from password resets to hardware malfunctions, sometimes with little advance notice. Effective communication and troubleshooting skills are essential, especially when translating technical solutions for non-technical staff. Additionally, staying updated on new technologies and organizational procedures is key to providing timely and efficient support.

What are the most commonly searched types of It Specialist jobs in Decatur, GA?

The most popular types of It Specialist jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for It Specialist Assistant jobs?

Cities near Decatur, GA with the most It Specialist Assistant job openings:

Information Technology Specialist (APPSW)

US Department of the Treasury

Chamblee, GA

$106K/yr

Full-time

Re-posted 7 days ago


U.S. Department Of The Treasury rating

8.2

Company rating: 8.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

309th of 846 rated public administrative organizations


Job description

WHAT IS INFORMATION TECHNOLOGY?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

  • Position(s) are to be filled in the following area(s):
    • IT - Data and Platform Engineering - Information Technology Specialist - APPSW
  • Consider each location carefully when applying. If you are selected for a location, that location will become your official post of duty.
REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILSQualifications:

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
QUALIFICATION REQUIRMENTS: To qualify for this position, you must meet the qualification requirements outlined below:
MINIMUM REQUIREMENTS FOR GRADE 12 LEVEL UP (GS or Equivalent) Applicants must have Information Technology related experience demonstrating each of the following nine competencies: 1) Attention to Detail, 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) Oral Communication, 7) Problem Solving, 8)Team Work and 9) Technical Competence.
SPECIALIZED EXPERIENCE GS-13 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in Federal service. Specialized experience for this position includes experience that is related to the work of this position and has provided you with the competencies required for successful job performance.
Specialized experience for this position includes:

  • Independently applying IT principles, concepts, methods, and practices to plan, analyze, implement, maintain, troubleshoot, or enhance IT systems, services, hardware, software, applications, interfaces, scripts, or related technology environments.
  • Independently performing computer project, operational, or application-related assignments involving IT requirements and techniques, including resolving technical issues; validating system, application, or code testing and configuration; preparing technical documentation; and applying federal cybersecurity, privacy, or regulatory requirements.
  • Working directly with customers, stakeholders, users, and technical teams to define business or technical requirements, advising on feasible IT approaches, and implementing secure, reliable, scalable IT solutions, including application enhancements where applicable.
  • Assessing system, service, or application performance, availability, reliability, usability, and operational effectiveness; identifying risks, recurring issues, or defects; and recommending or implementing corrective actions consistent with established policies and procedures.
  • Analyzing multiple technical alternatives and advising management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational requirements.
  • At this level, your experience must be sufficient to demonstrate leading teams that design and develop agency-wide applications which include review and approval of technical requirements for projects; developing project plans; providing guidance to team members and serving as primary liaison between customers and vendors and IT management throughout the development process.
  • Translating systems requirements into applications prototypes, planning and designing systems architecture, writing, debugging, and maintaining code, determining and designing applications architecture, determining output media/formats and designing user interfaces.
  • Working with customers to test applications, assuring software and systems quality and functionality, integrating hardware and software components, writing and maintaining program documentation, evaluating new applications software technologies; and ensuring the rigorous application of security/ information assurance policies, principles, and practices to the delivery of application software services.

AND
You must also meet the following requirements

  • MINIMUM AGE REQUIREMENT: Minimum age for federal employment is 18 years old, or at least 16 years old and have:
    • Graduated from high school or been awarded a certificate equivalent to graduating from high school; or
    • Completed a formal vocational training program; or
    • Received a statement from school authorities agreeing with your preference for employment rather than continuing your education.

For more information on qualifications please refer to OPM's Qualifications Standards.

Education:A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).Employment Type: OTHER

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