The IT Service Delivery Manager - Americas is accountable for the end-to-end delivery, performance, and continuous improvement of IT end-user, workplace services, and related technology support ...
The IT Service Delivery Manager - Americas is accountable for the end-to-end delivery, performance, and continuous improvement of IT end-user, workplace services, and related technology support ...
The IT Service Delivery Manager - Americas is accountable for theendtoend delivery, performance, and continuous improvement of IT enduser, workplace services, and related technologysupport across ...
The IT Service Delivery Manager - Americas is accountable for theendtoend delivery, performance, and continuous improvement of IT enduser, workplace services, and related technologysupport across ...
Develop and deliver on a strategy that includes the provision of new solutions, the management ... Work with IT team members to document and organize procedures for resolving common application ...
Develop and deliver on a strategy that includes the provision of new solutions, the management ... Work with IT team members to document and organize procedures for resolving common application ...
Senior IT Solution Consultant
Irvine, CA · On-site +1
... information technology. They will interface regularly with clients and others outside Wipfli ... develop, and deliver innovative solutions to the market Knowledge, Skills and ...
Senior IT Solution Consultant
Irvine, CA · On-site +1
... information technology. They will interface regularly with clients and others outside Wipfli ... develop, and deliver innovative solutions to the market Knowledge, Skills and ...
IT Service Delivery Manager
Salisbury, MD · On-site
$25 - $30/hr
At IMPACT, we're building a team that values excellence and believes in delivering an exceptional experience to our clients. As Service Manager, you play a key role in ensuring our operations team ...
IT Service Delivery Manager
Salisbury, MD · On-site
$25 - $30/hr
At IMPACT, we're building a team that values excellence and believes in delivering an exceptional experience to our clients. As Service Manager, you play a key role in ensuring our operations team ...
Information Technology Services Delivery Manager
Snoqualmie Pass, WA · On-site
$92K - $115K/yr
The Summit at Snoqualmie is seeking an IT Service Delivery Manager to lead on-site technology ... Maintain a constructive, effective working relationship with Boyne Corporate Business Solutions ...
Information Technology Services Delivery Manager
Snoqualmie Pass, WA · On-site
$92K - $115K/yr
The Summit at Snoqualmie is seeking an IT Service Delivery Manager to lead on-site technology ... Maintain a constructive, effective working relationship with Boyne Corporate Business Solutions ...
Senior IT Solution Consultant
Green Bay, WI · On-site +1
... information technology. They will interface regularly with clients and others outside Wipfli ... develop, and deliver innovative solutions to the market Knowledge, Skills and ...
Senior IT Solution Consultant
Green Bay, WI · On-site +1
... information technology. They will interface regularly with clients and others outside Wipfli ... develop, and deliver innovative solutions to the market Knowledge, Skills and ...
Supply Chain IT Solution Architect
Davidson, NC · Hybrid
$58.25 - $76.75/hr
We are seeking an experienced Supply Chain IT Solution Architect to design and lead scalable ... management skills.
Supply Chain IT Solution Architect
Davidson, NC · Hybrid
$58.25 - $76.75/hr
We are seeking an experienced Supply Chain IT Solution Architect to design and lead scalable ... management skills.
Supply Chain IT Solution Architect
Mooresville, NC · Hybrid
$59.75 - $78.50/hr
We are seeking an experienced Supply Chain IT Solution Architect to design and lead scalable ... management skills.
Supply Chain IT Solution Architect
Mooresville, NC · Hybrid
$59.75 - $78.50/hr
We are seeking an experienced Supply Chain IT Solution Architect to design and lead scalable ... management skills.
Senior IT Solution Consultant
Clayton, MO · On-site +1
... information technology. They will interface regularly with clients and others outside Wipfli ... develop, and deliver innovative solutions to the market Knowledge, Skills and ...
Senior IT Solution Consultant
Clayton, MO · On-site +1
... information technology. They will interface regularly with clients and others outside Wipfli ... develop, and deliver innovative solutions to the market Knowledge, Skills and ...
Sr. IT Solution Architect, Access Automation
$133K - $178K/yr
About This Role Biogen is seeking an experienced Solution Architect\Delivery Lead\ IT System Owner to lead the design, architecture, and implementation of enterprise Identity and Access Management ...
Sr. IT Solution Architect, Access Automation
$133K - $178K/yr
About This Role Biogen is seeking an experienced Solution Architect\Delivery Lead\ IT System Owner to lead the design, architecture, and implementation of enterprise Identity and Access Management ...
... IT strategy. They are a key contact to business, customer and stakeholder groups for their ... Solution Delivery: Participate in Demand Management preparation, lead and support delivery ...
... IT strategy. They are a key contact to business, customer and stakeholder groups for their ... Solution Delivery: Participate in Demand Management preparation, lead and support delivery ...
Sr. IT Solution Architect, Access Automation
$133K - $178K/yr
About This Role Biogen is seeking an experienced Solution Architect/Delivery Lead/ IT System Owner to lead the design, architecture, and implementation of enterprise Identity and Access Management ...
Sr. IT Solution Architect, Access Automation
$133K - $178K/yr
About This Role Biogen is seeking an experienced Solution Architect/Delivery Lead/ IT System Owner to lead the design, architecture, and implementation of enterprise Identity and Access Management ...
Director of Solution Delivery
Richardson, TX · On-site
$192K/yr
Where an existing IT Operations platform is the right destination for a delivered capability ... Forecast and manage the Solutions Delivery operating budget, with particular attention to AI ...
Director of Solution Delivery
Richardson, TX · On-site
$192K/yr
Where an existing IT Operations platform is the right destination for a delivered capability ... Forecast and manage the Solutions Delivery operating budget, with particular attention to AI ...
Develop and deliver on a strategy that includes the provision of new solutions, the management ... Work with IT team members to document and organize procedures for resolving common application ...
Develop and deliver on a strategy that includes the provision of new solutions, the management ... Work with IT team members to document and organize procedures for resolving common application ...
Japanese Bilingual IT Sales Manager - IT Staffing & Solutions
Queens, NY · On-site
$100K - $120K/yr
... n areas. The person hired for this position will have the opportunity to help develop these ... Coordinate with recruiting, delivery, technical, and operations teams to support client ...
New
Quick apply
Japanese Bilingual IT Sales Manager - IT Staffing & Solutions
Queens, NY · On-site
$100K - $120K/yr
... n areas. The person hired for this position will have the opportunity to help develop these ... Coordinate with recruiting, delivery, technical, and operations teams to support client ...
New
IL · On-site
$100K - $175K/yr
... delivering well-designed, secure, and integrated technology solutions that meet enterprise ... information, marital status, amnesty, or status as a covered veteran, FEDITC, LLC. ensures that all ...
IL · On-site
$100K - $175K/yr
... delivering well-designed, secure, and integrated technology solutions that meet enterprise ... information, marital status, amnesty, or status as a covered veteran, FEDITC, LLC. ensures that all ...
IT Manager
Minneapolis, MN · On-site
$99K - $121K/yr
The ISC IT Manager - Bloomington is responsible for the overall IT performance at their assigned ... delivery. He/she is a key contributor to the development and execution of IT solutions supporting ...
IT Manager
Minneapolis, MN · On-site
$99K - $121K/yr
The ISC IT Manager - Bloomington is responsible for the overall IT performance at their assigned ... delivery. He/she is a key contributor to the development and execution of IT solutions supporting ...
... IT development and governance processes before reaching production. We are seeking an AI Solutions ... Delivery Manager to own this transition. This person will guide AI initiatives from the Strategy ...
... IT development and governance processes before reaching production. We are seeking an AI Solutions ... Delivery Manager to own this transition. This person will guide AI initiatives from the Strategy ...
Technology Delivery Manager
Seal Beach, CA · On-site
$129K - $240K/yr
The TDM ensures technology solutions align with business priorities, risk requirements, security ... Ability to translate technical information into clear business impacts, alternatives, risks, and ...
Technology Delivery Manager
Seal Beach, CA · On-site
$129K - $240K/yr
The TDM ensures technology solutions align with business priorities, risk requirements, security ... Ability to translate technical information into clear business impacts, alternatives, risks, and ...
It Solution Delivery Manager information
See salary details
$59.5K - $61.2K
8% of jobs
$61.2K - $63K
8% of jobs
$64.5K is the 25th percentile. Wages below this are outliers.
$63K - $64.7K
11% of jobs
$64.7K - $66.4K
8% of jobs
$66.4K - $68.1K
11% of jobs
The median wage is $69.4K / yr.
$68.1K - $69.9K
8% of jobs
$69.9K - $71.6K
11% of jobs
$71.6K - $73.3K
8% of jobs
$74K is the 75th percentile. Wages above this are outliers.
$73.3K - $75K
11% of jobs
$75K - $76.8K
8% of jobs
$76.8K - $78.5K
11% of jobs
$59.5K
$70K
$78.5K
How much do it solution delivery manager jobs pay per year?
What does an IT Solution Delivery Manager do?
How does an IT Solution Delivery Manager typically collaborate with cross-functional teams during project implementation?
What are the key skills and qualifications needed to thrive as an IT Solution Delivery Manager, and why are they important?
What is the difference between It Solution Delivery Manager vs IT Project Manager?
| Aspect | It Solution Delivery Manager | IT Project Manager |
|---|---|---|
| Primary Focus | Overseeing end-to-end delivery of IT solutions and services | Planning, executing, and closing specific IT projects |
| Certifications | ITIL, PMP, Scrum certifications often preferred | PMP, PRINCE2, Agile certifications common |
| Work Environment | Collaborates with technical teams, clients, and stakeholders | Works with project teams, vendors, and clients on project scope |
| Industry Usage | Common in IT service providers and solution companies | Widely used across various industries for project execution |
The It Solution Delivery Manager focuses on delivering comprehensive IT solutions and services, ensuring alignment with business needs, while the IT Project Manager concentrates on managing specific projects within scope, time, and budget. Both roles require strong project management skills and certifications, but their scope and responsibilities differ in focus and daily tasks.
What cities are hiring for It Solution Delivery Manager jobs?
Cities with the most It Solution Delivery Manager job openings:
What states have the most It Solution Delivery Manager jobs?
States with the most job openings for It Solution Delivery Manager jobs include:
What are popular job titles related to It Solution Delivery Manager jobs?
For It Solution Delivery Manager jobs, the most frequently searched job titles are:
IT Service Delivery Manager - Americas
Houston, TX • On-site
Full-time
Re-posted 25 days ago
Job description
The IT Service Delivery Manager - Americas is accountable for the end-to-end delivery, performance, and continuous improvement of IT end-user, workplace services, and related technology support across North and South America in support of mission-critical, safety-sensitive aviation operations.
This role acts as a senior operational leader within Infrastructure & Operations, partnering closely with peer I&O managers (Endpoint, Identity, Network, Cloud, Security) to ensure service consistency, operational resilience, and alignment to modern workplace and endpoint strategies.
The Service Delivery Manager owns service quality, user experience, lifecycle execution, and vendor performance, while driving modernization of the endpoint environment, standardized support processes, and metrics-driven continuous improvement.
PRINCIPAL RESPONSIBILITIES:
Service Delivery & Regional Operations Leadership
- Own regional delivery of Service Delivery team, field support, and site IT services across the Americas.
- Serve as the primary escalation point for service delivery failures and user-impacting operational risk.
- Partner with global Service Delivery peers to maintain consistent standards, tooling, and service experience.
- Build strong working relationships with regional business leaders and operational stakeholders.
- Assist with the gathering of IT technical requirements for new initiatives
Endpoint & Modern Workplace Operations
- Own operational delivery of the enterprise endpoint environment, including Windows, iPads, mobile devices, peripheral, and related systems.
- Partner with Endpoint Engineering to support Intune, Autopilot, SCCM, and cloud-managed device strategies
- Ensure execution of hardware refresh, patching, encryption, configuration compliance, and software lifecycle standards.
ITSM, Metrics & Continuous Improvement
- Own ITIL-aligned service management processes including Incident, Request, Problem, Change, and Knowledge Management
- Use service metrics, KPIs, and customer experience data to identify trends, root causes, and improvement initiatives.
- Drive repeatable, documented, and auditable service workflows.
- Support audits by maintaining service documentation, metrics, and operational evidence.
Vendor & Partner Governance
- Manage managed service providers and regional field support partners.
- Conduct service reviews, track SLA performance, and lead remediation and improvement plans.
- Partner with Procurement and I&O leadership on vendor lifecycle decisions and cost optimization.
PERSON SPECIFICATION: (minimum education requirements, key skills and experience)
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience.
Experience:
- 5+ years in IT service delivery or IT operations leadership, including regional or global environments and third-party providers
Skills:
- Service ownership mindset
- Strong knowledge of ITIL framework
- Strong documentation, analytical, and stakeholder communication skills.
- Comfortable operating in regulated, mission-critical operational environments.
- Ability to travel domestically & internationally
Bristow Group is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
About Bristow Group
Sourced by ZipRecruiter
Industry
Aviation
Company size
5,001 - 10,000 Employees
Headquarters location
Houston, TX, US
Year founded
1955