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It Solution Delivery Manager Jobs (NOW HIRING)

About This Role Biogen is seeking an experienced Solution Architect\Delivery Lead\ IT System Owner to lead the design, architecture, and implementation of enterprise Identity and Access Management ...

About This Role Biogen is seeking an experienced Solution Architect/Delivery Lead/ IT System Owner to lead the design, architecture, and implementation of enterprise Identity and Access Management ...

IL · On-site

$100K - $175K/yr

... delivering well-designed, secure, and integrated technology solutions that meet enterprise ... information, marital status, amnesty, or status as a covered veteran, FEDITC, LLC. ensures that all ...

IT Manager

Minneapolis, MN · On-site

$99K - $121K/yr

The ISC IT Manager - Bloomington is responsible for the overall IT performance at their assigned ... delivery. He/she is a key contributor to the development and execution of IT solutions supporting ...

Technology Delivery Manager

Seal Beach, CA · On-site

$129K - $240K/yr

The TDM ensures technology solutions align with business priorities, risk requirements, security ... Ability to translate technical information into clear business impacts, alternatives, risks, and ...

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It Solution Delivery Manager information

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$59.5K

$70K

$78.5K

How much do it solution delivery manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for it solution delivery manager in the United States is $69,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What does an IT Solution Delivery Manager do?

An IT Solution Delivery Manager is responsible for overseeing the planning, implementation, and delivery of technology solutions to meet business needs. They coordinate between project teams, stakeholders, and clients to ensure projects are delivered on time, within scope, and within budget. Their duties include managing resources, mitigating risks, and ensuring the quality of final deliverables. They also play a key role in aligning IT initiatives with business goals and ensuring successful adoption of solutions.

How does an IT Solution Delivery Manager typically collaborate with cross-functional teams during project implementation?

An IT Solution Delivery Manager plays a pivotal role in bridging the gap between technical teams, business stakeholders, and external vendors. They coordinate project activities by facilitating regular meetings, aligning project goals across departments, and ensuring that everyone is updated on progress and potential issues. Effective communication and stakeholder management are essential, as the manager must translate business requirements for technical teams and vice versa, ensuring smooth delivery within scope, budget, and timelines. This collaborative approach fosters a culture of transparency and accountability, ultimately driving successful project outcomes.

What are the key skills and qualifications needed to thrive as an IT Solution Delivery Manager, and why are they important?

To thrive as an IT Solution Delivery Manager, you need a solid understanding of IT project management, systems integration, and business analysis, often supported by a degree in computer science or information technology. Familiarity with project management tools (like Jira or Microsoft Project), ITIL or Agile methodologies, and relevant certifications such as PMP or PRINCE2 is highly valuable. Strong leadership, stakeholder management, and problem-solving skills set top performers apart in this role. These competencies are crucial for delivering technology solutions on time, within budget, and aligned with business objectives.

What is the difference between It Solution Delivery Manager vs IT Project Manager?

AspectIt Solution Delivery ManagerIT Project Manager
Primary FocusOverseeing end-to-end delivery of IT solutions and servicesPlanning, executing, and closing specific IT projects
CertificationsITIL, PMP, Scrum certifications often preferredPMP, PRINCE2, Agile certifications common
Work EnvironmentCollaborates with technical teams, clients, and stakeholdersWorks with project teams, vendors, and clients on project scope
Industry UsageCommon in IT service providers and solution companiesWidely used across various industries for project execution

The It Solution Delivery Manager focuses on delivering comprehensive IT solutions and services, ensuring alignment with business needs, while the IT Project Manager concentrates on managing specific projects within scope, time, and budget. Both roles require strong project management skills and certifications, but their scope and responsibilities differ in focus and daily tasks.

What cities are hiring for It Solution Delivery Manager jobs?

Cities with the most It Solution Delivery Manager job openings:

What states have the most It Solution Delivery Manager jobs?

States with the most job openings for It Solution Delivery Manager jobs include:

What are popular job titles related to It Solution Delivery Manager jobs?

For It Solution Delivery Manager jobs, the most frequently searched job titles are:

IT Service Delivery Manager - Americas

Houston, TX • On-site

Bristow Group
Aviation • 5 - 10K employees

Full-time

Re-posted 25 days ago


Job description

Job Description:
The IT Service Delivery Manager - Americas is accountable for the end-to-end delivery, performance, and continuous improvement of IT end-user, workplace services, and related technology support across North and South America in support of mission-critical, safety-sensitive aviation operations.
This role acts as a senior operational leader within Infrastructure & Operations, partnering closely with peer I&O managers (Endpoint, Identity, Network, Cloud, Security) to ensure service consistency, operational resilience, and alignment to modern workplace and endpoint strategies.
The Service Delivery Manager owns service quality, user experience, lifecycle execution, and vendor performance, while driving modernization of the endpoint environment, standardized support processes, and metrics-driven continuous improvement.
PRINCIPAL RESPONSIBILITIES:
Service Delivery & Regional Operations Leadership
  • Own regional delivery of Service Delivery team, field support, and site IT services across the Americas.
  • Serve as the primary escalation point for service delivery failures and user-impacting operational risk.
  • Partner with global Service Delivery peers to maintain consistent standards, tooling, and service experience.
  • Build strong working relationships with regional business leaders and operational stakeholders.
  • Assist with the gathering of IT technical requirements for new initiatives

Endpoint & Modern Workplace Operations
  • Own operational delivery of the enterprise endpoint environment, including Windows, iPads, mobile devices, peripheral, and related systems.
  • Partner with Endpoint Engineering to support Intune, Autopilot, SCCM, and cloud-managed device strategies
  • Ensure execution of hardware refresh, patching, encryption, configuration compliance, and software lifecycle standards.

ITSM, Metrics & Continuous Improvement
  • Own ITIL-aligned service management processes including Incident, Request, Problem, Change, and Knowledge Management
  • Use service metrics, KPIs, and customer experience data to identify trends, root causes, and improvement initiatives.
  • Drive repeatable, documented, and auditable service workflows.
  • Support audits by maintaining service documentation, metrics, and operational evidence.

Vendor & Partner Governance
  • Manage managed service providers and regional field support partners.
  • Conduct service reviews, track SLA performance, and lead remediation and improvement plans.
  • Partner with Procurement and I&O leadership on vendor lifecycle decisions and cost optimization.

PERSON SPECIFICATION: (minimum education requirements, key skills and experience)
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience.

Experience:
  • 5+ years in IT service delivery or IT operations leadership, including regional or global environments and third-party providers

Skills:
  • Service ownership mindset
  • Strong knowledge of ITIL framework
  • Strong documentation, analytical, and stakeholder communication skills.
  • Comfortable operating in regulated, mission-critical operational environments.
  • Ability to travel domestically & internationally

Bristow Group is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.