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It Service Jobs in Ohio (NOW HIRING)

US Urology Partners

IT Service Desk Tier 2

Columbus, OH · Remote

About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...

UNION HOME MORTGAGE

IT Service Desk Intern

Strongsville, OH

$13.75 - $18.50/hr

The IT Service Desk Intern is the primary contact for all external offices regarding technical support issues. The goal is to support, educate and train decentralized office employees on applications ...

New

Pohl Consulting Team GmbH

$81.27 - $104.49/hr

Eine Tätigkeit in einem anspruchsvollen, technisch hochqualitativen Systemintegrationsumfeld * Beratung und Konzeption von IT Service Management Prozessen in komplexen IT- und Non-IT-Organisationen ...

New

RheinEnergie AG

$78.28 - $102.45/hr

Als IT Service Engineer in der Prozessautomation (m/w/d) arbeitest du in einem crossfunktionalen Team selbstständig und eigenverantwortlich nach agilen Methoden * Du kommunizierst und kollaborierst ...

New

Sopra Steria USA

$81 - $127/hr

Zur Unterstützung unseres Teams suchen wir erfahrende IT Service Delivery Manager: * Im Bereich Digital Platform Services verantwortest du die Sicherstellung der Serviceleistungen gegenüber unseren ...

New

HELIOS Kliniken GmbH

$75.12 - $98.23/hr

Das erwartet dich * Verantwortung für die End-to-End-Erbringung aller IT-Services im Cluster * Zentraler Ansprechpartner für servicerelevante Themen zwischen den Einrichtungen, weiterer interner IT ...

New

Fresenius SE & Co. KGaA

$80.90 - $104.01/hr

Das erwartet dich * Verantwortung für die End-to-End-Erbringung aller IT-Services im Cluster * Zentraler Ansprechpartner für servicerelevante Themen zwischen den Einrichtungen, weiterer interner IT ...

New

Gbc Gruppe

$79.47 - $102.18/hr

Eine Tätigkeit in einem anspruchsvollen, technisch hochqualitativen Systemintegrationsumfeld * Beratung und Konzeption von IT Service Management Prozessen in komplexen IT- und Non-IT-Organisationen ...

New

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Showing results 21-40

All JobsIt Service JobsIt Service Jobs in Ohio

It Service information

See Ohio salary details

$25.2K

$99K

$151.6K

How much do it service jobs pay per year?

As of Aug 21, 2026, the average yearly pay for it service in Ohio is $98,953.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,400.00 and $122,600.00 per year, depending on experience, location, and employer.

What are IT services?

IT services refer to the application of technical and business expertise to enable organizations to create, manage, and optimize access to information and business processes. These services can include technical support, network management, cybersecurity, data storage, software development, and cloud computing. IT service professionals ensure that all technology-related systems and processes run smoothly, securely, and efficiently to meet the needs of a business or organization.

What are the key skills and qualifications needed to thrive as an IT service professional?

To thrive as an IT Service professional, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and relevant certifications such as CompTIA A+ or ITIL are highly valued. Excellent communication skills, patience, and a customer-focused attitude help professionals resolve issues efficiently and build trust with users. These skills and qualities ensure that technical problems are addressed quickly and systems remain reliable, supporting overall business productivity.

What are some common challenges faced by IT service professionals, and how can they be addressed?

IT Service professionals often encounter challenges such as quickly resolving technical issues under time pressure, managing multiple service requests, and staying up-to-date with evolving technologies. To address these challenges, it's important to develop strong problem-solving skills, prioritize tasks effectively, and maintain clear communication with both users and team members. Many organizations also provide ongoing training and encourage collaboration within the IT team to foster knowledge sharing and support professional growth.

What is the difference between It Service vs Network Administrator?

AspectIt ServiceNetwork Administrator
Required CertificationsITIL, CompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentSupport centers, client sites, internal IT teamsData centers, corporate offices, network operation centers
Employer & Industry UsageIT service providers, corporate IT departmentsLarge organizations, telecom companies, ISPs
Common Search & ComparisonYesYes

While both It Service and Network Administrator roles involve managing IT infrastructure, It Service focuses on providing technical support, troubleshooting, and maintaining IT systems for users. Network Administrators specifically manage and configure network hardware and software, ensuring connectivity and security. The roles often overlap but differ mainly in scope: It Service covers broader IT support, whereas Network Administrators specialize in network management.

What are the most commonly searched types of It Service jobs in Ohio?

The most popular types of It Service jobs in Ohio are:

What are popular job titles related to It Service jobs in Ohio?

For It Service jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching It Service jobs in Ohio look for?

The top searched job categories for It Service jobs in Ohio are:

It Service jobs near you
Infographic showing various It Service job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $98,953 per year, or $47.6 per hour.

IT Service Desk Analyst

Wright-Patt Credit Union

Beavercreek, OH • On-site

Full-time

Posted 13 days ago

Wright-Patt Credit Union rating

5.8

Company rating: 5.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

** The shift for this position is 11:00 AM - 8:00 PM Monday - Friday. **
The IT Service Desk Analyst has the responsibility of responding to service requests via phone, email, etc., identifying/confirming Partner-Employee information, and creating service tickets with clear and thorough documentation. The position is also responsible for providing first level troubleshooting and problem resolution.

1)      Answering and responding to Service Desk calls, emails and Portal tickets from internal Partner-Employees. (55%)

2)      Performing basic technical support for all PC peripherals. (25%)

3)      Facilitating some, PC and peripheral product procurement/repair. Ensures proper policies, procedures, risk mitigation activities, and operating controls are followed. Report gaps in policies, procedures, and operating controls to leadership to ensure member impact and risk is mitigated. (15%)

4)      Support the Project Management Office (PMO) on IT related projects as assigned. (5%)

What Wright-Patt Credit Union employees say

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