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It Service Owner Jobs (NOW HIRING)

Integer Holdings Corporation

NY · On-site

$100 - $125/hr

## Supervisor, IT Service DeliveryApplylocations: Alden Plant Alden, NY: Plano, TXtime type: Full timeposted on: Posted Todayjob requisition id: R35840By living according to a common set of values ...

Integer

Supervisor, IT Service Delivery

Alden, NY · On-site

$86K - $126K/yr

Provides leadership for the respective IT Client site support team to meet site requirements, organizational goals and customer expectations. Works closely with all roles within Technology Services ...

Charles IT

IT Service Manager

Middletown, NY · On-site

$100 - $125/hr

As a key member of the leadership team, you'll oversee daily IT service operations, mentor Team Leads professionals, and ensure every client interaction reflects our commitment to outstanding ...

New

Wilson Language Training

IT Service Desk Intern

Oxford, MA · On-site

$18 - $20/hr

The IT Service Desk Intern provides technical support on hardware, software, and applications to internal staff across Wilson Language Training. Working under the direct supervision of the IT Service ...

Bloom Healthcare

IT Service Desk Lead

Lakewood, CO · On-site

Track project tasks, owners, timelines, risks, dependencies, and follow-ups to ensure work is ... Qualifications * 5+ years of experience in IT support, service desk operations, systems ...

Govcio LLC

IT Service Technician

Lees Summit, MO · On-site

$50K/yr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Lee's Summit, MO and will be an onsite position. All ...

Govcio LLC

IT Service Technician

Seattle, WA · On-site

$25.50/hr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Seattle, WA and will be an onsite position. All contract ...

Govcio LLC

IT Service Technician

Seattle, WA · On-site

$25.50/hr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Seattle, WA and will be an onsite position. All contract ...

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It Service Owner information

See salary details

$23.5K

$78.9K

$150K

How much do it service owner jobs pay per year?

As of Sep 9, 2026, the average yearly pay for it service owner in the United States is $78,934.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $113,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to It Service Owner jobs?

For It Service Owner jobs, the most frequently searched job titles are:

It Service Owner jobs near you
Infographic showing various It Service Owner job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $78,934 per year, or $37.9 per hour.

IT SERVICE TECHNICIAN I

Carson City, NV • On-site

Carson Tahoe Health
See more jobs at Carson Tahoe Healthexternal

Full-time

Posted 9 days ago

Key responsibilities

  • Support users on site and remotely by troubleshooting hardware and software issues and creating support tickets.

  • Log and document all support requests, troubleshooting steps, and resolutions using the ticketing system.

  • Perform preventative maintenance on workstations, support mobile devices, printers, and audio-visual equipment.

Carson Tahoe Health rating

7.9

Company rating: 7.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

US:NV:Carson City Information Technology
Full Time Night Shift
Summary
Provides first level customer service to all CTHS users for hardware and software issues. Supports customers (remotely and in person) in hardware and software troubleshooting, recommends and implements low to moderately complex resolutions, or refers issues to higher level support staff. Uses the ticketing system to log and document status of all incoming support requests, with detailed accounts of all steps taken throughout the troubleshooting process. This position rounds on the nursing floors for minor issues, creating tickets and escalating to higher level support when needed. The Service Technician I is a primarily on-site role.
Qualifications
Required:
  • One (1) year of experience in IT service desk support or related role. Education in relevant field may be substituted for months of experience on a 1-to-1 basis.
  • One (1) year of experience using or supporting Microsoft office tools.
  • One (1) year in a customer service support role.
  • Basic knowledge of computer hardware components.
  • Experience supporting Mac OS, iOS devices, Android devices.
Preferred:
  • Customer Service specific to phone support.
  • Entry level Information Technology certification, such as CompTIA A+.
  • Associates degree or higher in Information Technology or related field.
  • Working knowledge of basic computer networking.
  • Experience with supporting printers.
  • Experience with VPNs and other remote connectivity methods.
  • Experience with remote access support toold such as Beyond Trust.

Essential Functions
  • Utilize a service desk ticketing system, Knowledge Base, and asset management system to keep detailed records of issues and resolutions.
  • Ability to demonstrate their strong understanding of computer systems, networks, and software troubleshooting as they provide solutions to end-user support for clinical and non-clinical hardware and software.
  • Communicate effectively to convey technical concepts to non-technical staff.
  • Support users on site as well as remote, and can effectively communicate over the phone utilizing remote-control tools.
  • Provide support for mobile devices, audio-visual equipment, and printers.
  • Constantly improve processes and procedures in the IT service workflow to deliver the best customer service possible.
  • Perform preventative maintenance on workstations.
  • Add and remove users from computerized systems in accordance with established procedures.
  • Notify the Director of Information Technology or other management as directed, of system security gaps, violations, or operational system critical issues.
  • Maintain current knowledge and skills in emerging desktop support technologies.
  • This position completes account creations and separations, writes and updates Knowledge Base articles, and assists with computer imaging.
  • Mentor and train IT Service Technician team members on operational procedures.
  • Lead the IT New Hire Training course, which instructs new employees on how to perform IT related tasks as part of their daily duties; i.e. how to log onto a computer workstation, the dos and don't of access patient health information (PHI), email etiquette, phishing alertness, how to use our workform management systems, etc.
  • Responsible for properly decomissioning IT hardware that contains or uses PHI.
  • As business needs arise, assist Field Technicians with duties as assigned.
  • Works with IT Asset Coordinator to maintain stock of tools, computers, and other equipment.
  • Builds relationships by following up with users after issues have been resolved to ensure continued resolution.
  • Maintain the confidential nature of matters pertaining to health information management records, company records, policies, customer lists and any other company information.
  • Maintain thorough knowledge of applicable organizational and departmental policies and procedures.
  • Professional, customer service oriented attitude with a strong willingness to learn.
  • Ability to work on site.
  • Engages vendors and other third-parties when necessary for resolving support issues. Refers more complex issues to the IT Service Technician II for any escalation needs.
  • Performs other related duties as assigned.

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