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It Service Operations Manager Jobs in Missouri (NOW HIRING)

Apex Systems

Project Manager - IT

Des Peres, MO · On-site

$97K - $115K/yr

Maintains information technology strategies by managing staff; researching and implementing ... Maintains quality service by establishing and enforcing organization standards. Maintains ...

Zentech Consulting

IT Manager

Chesterfield, MO

$94K - $115K/yr

Company Description We are currently seeking an experienced IT Manager to manage department staff ... TDD or similar * Devops experience * Solid understanding of agile and XP programming concepts and ...

Zentech Consulting

IT Manager

Chesterfield, MO · On-site

$94K - $115K/yr

Company Description We are currently seeking an experienced IT Manager to manage department staff ... TDD or similar * Devops experience * Solid understanding of agile and XP programming concepts and ...

Lindt

IT Manager, Cybersecurity

Kansas City, MO · On-site

$90 - $120/hr

Lindt & Sprüngli (North America) Inc. offers a shared-services model acting as the Center of ... Demonstrated 3 years of managing others, providing solution designs, and operational excellence*

New

Washington University of St. Louis

... IT Service Management processes. * Serves as the enterprise authority for IT asset data ... operational, and risk-based decision-making. * Partner with senior leaders across IT, Finance, ...

Lindt and Sprungli

IT Manager, Cybersecurity

Kansas City, MO · On-site

$92K - $113K/yr

Lindt & Sprüngli (North America) Inc. offers a shared-services model acting as the Center of ... Demonstrated 3 years of managing others, providing solution designs, and operational excellence

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Showing results 41-60

All JobsIt Service Operations JobsIt Service Operations Manager JobsIt Service Operations Manager Jobs in Missouri

It Service Operations Manager information

See Missouri salary details

$33.3K

$73.8K

$122.9K

How much do it service operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for it service operations manager in Missouri is $73,770.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $89,600.00 per year, depending on experience, location, and employer.

What is the difference between It Service Operations Manager vs It Service Desk Manager?

AspectIt Service Operations ManagerIt Service Desk Manager
Primary FocusOversees overall IT service delivery, processes, and strategic improvementsManages the IT service desk team, handles user issues, and ensures ticket resolution
ResponsibilitiesService management, process optimization, vendor relations, and performance metricsStaff management, incident handling, customer communication, and ticket prioritization
CertificationsITIL, PMP, or similar certifications often preferredITIL, HDI certifications common
Work EnvironmentStrategic, cross-departmental, often in larger organizationsOperational, team-focused, in help desk or support centers

The It Service Operations Manager focuses on strategic service delivery and process improvement across the organization, while the It Service Desk Manager concentrates on managing the support team and resolving user issues. Both roles require ITIL knowledge and relevant certifications, but their scope and daily tasks differ significantly.

What does an IT Service Operations Manager do?

An IT Service Operations Manager oversees the delivery and management of IT services within an organization, ensuring systems run efficiently and meet business needs. They coordinate teams, implement processes based on frameworks like ITIL, and monitor service performance to maintain high availability and security. Strong leadership, problem-solving skills, and familiarity with IT management tools are essential for this role.

What is the role of an IT Service Operations Manager?

An IT Service Operations Manager oversees the delivery and management of IT services within an organization, ensuring systems run efficiently and meet business needs. They coordinate teams, implement processes based on frameworks like ITIL, and monitor service performance to maintain high availability and quality. Strong leadership, problem-solving skills, and familiarity with IT service management tools are essential for this role.

What job categories do people searching It Service Operations Manager jobs in Missouri look for?

The top searched job categories for It Service Operations Manager jobs in Missouri are:

It Service Operations Manager jobs near you
Infographic showing various It Service Operations Manager job openings in Missouri as of June 2026, with employment types broken down into 1% As Needed, 65% Full Time, 28% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $73,770 per year, or $35.5 per hour.

IT - Technology Specialist - IT Service, Support and Operations | Mobile Testing | Mobile Automation

Spruce Infotech

Maryland Heights, MO • On-site

Full-time

Re-posted 27 days ago

Job description

POC: Sam Chavez
ATTENTION ALL SUPPLIERS!!!
READ BEFORE SUBMITTING
• UPDATED CONTACT NUMBER and EMAIL ID is a MANDATORY REQUEST from our client for all the submissions
• Limited to 1 submission per supplier. Please submit your best.
• We prioritize endorsing those with complete and accurate information
• Avoid submitting duplicate profiles. We will Reject/Disqualify immediately.
• Make sure that candidate's interview schedules are updated. Please inform the candidate to keep their lines open.
• Please submit profiles within the max proposed rate.
• Please make sure to TAG the profiles correctly if the candidate has WORKED FOR INFOSYS as a SUBCON or FTE.
MANDATORY: Please include in the resume the candidate's complete & updated contact information (Phone number, Email address and Skype ID) as well as a set of 5 interview timeslots over a 72-hour period after submitting the profile when the hiring managers could potentially reach to them. PROFILES WITHOUT THE REQUIRED DETAILS and TIME SLOTS will be REJECTED.
Job Title: Technology Specialist - IT Service, Support and Operations | Mobile Testing | Mobile Automation Testing
Work Location & Reporting Address: Maryland Heights, MO 63043 (Onsite)
Contract duration: 6
MAX VENDOR RATE: XXX8 per hour max
Target Start Date: 01 Jun 2026
Does this position require Visa independent candidates only? Yes
Must Have Skills:
• Telecom OSSBSS, Billing, CSG
• Automation Test Scripts using Selenium WebDriverTestNGCucumber in JAVA
Nice to Have Skills:
• Identify and document defects, inconsistencies, and usability issues in software applications. Collaborate with crossfunctional teams, including developers, product managers, and business analysts, to ensure quality throughout the software development lifecycle.
• Strong in functional, SQL and API functional testing. Good experience in tools like Octane, Jira, Splunk, Postman.
Detailed Job Description:
UI Automation Lead
• UI Automation, Java Selenium or Playwright
• Onshore offshore coordination, agile methodology of testing approach.
• Experience in Telecom, CSG billing areasFrame work creation and scale up in new technologies on need basis.
• Work independently and should be available for scrum calls.
Minimum Years of Experience:
• 8-10+ years
Certifications Needed:
• None
Top 3 responsibilities you would expect the Subcon to shoulder and execute:
• Automation Framework Design and Implementation
• Scripting and Maintenance
• Utilize data analytics to determine client usage characteristics and user flows
Interview Process (Is face to face required?)
• No
Any additional information you would like to share about the project specs/nature of work:

Apply