ZipRecruiter

Log In

1

It Service Manager Jobs in Remote, OR (NOW HIRING)

UCAN CAP

Information Technology Specialist 1

Roseburg, OR · On-site

$25.05/hr

Participate in electronic equipment inventory management and attention to internal processes ... Travel between work locations and throughout service areas as required. * Communicate and exchange ...

Lumen Technologies

Senior Lead IT Engineer, Flexera One

OR · On-site +1

$132K - $176K/yr

Collaborate with Software Asset Management (SAM), Security, and Compliance teams to ensure accurate inventory, license compliance, and audit readiness. * Design and maintain server and agent-based ...

AGFA

Service Innovation Manager

OR · On-site +1

Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure ... As a Service Innovation Manager, you lead the design, standardization, and evolution of service ...

Agfa

Service Innovation Manager

OR · Remote

Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure ... As a Service Innovation Manager, you lead the design, standardization, and evolution of service ...

AGFA

Director, Information Security

OR · On-site +1

... IT software solutions that enable secure, effective and sustainable imaging data management. From ... Optimize and scale security tooling, including AWS-native services and endpoint protection ...

Agfa

Director, Information Security

OR · Remote

... IT software solutions that enable secure, effective and sustainable imaging data management. From ... Optimize and scale security tooling, including AWS-native services and endpoint protection ...

AGFA

Field Service Engineer - Florida

OR · On-site

... information technology across various industries. We are looking for a Field Service Engineer to join our team. You will be responsible for properly managing a single assigned customer at one or many ...

next page

Showing results 1-20

All JobsIt Service JobsIt Service Manager JobsIt Service Manager Jobs in Remote, OR

It Service Manager information

See Remote, OR salary details

$26.5K

$104K

$159.3K

How much do it service manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for it service manager in Remote, OR is $103,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,400.00 and $128,900.00 per year, depending on experience, location, and employer.

What is the role of IT service manager?

An IT Service Manager oversees the delivery and management of IT services within an organization, ensuring that technology solutions meet business needs. They coordinate teams, implement service standards, and use tools like ITIL frameworks to improve service quality and efficiency.

What are the key skills and qualifications needed to thrive as an IT Service Manager, and why are they important?

To thrive as an IT Service Manager, you need a solid background in IT infrastructure, service management frameworks (such as ITIL), and a relevant degree or certifications like ITIL Foundation or PMP. Familiarity with IT service management (ITSM) tools such as ServiceNow, Jira Service Management, or BMC Remedy is typically required. Exceptional leadership, communication, and problem-solving skills help manage teams and foster collaboration across departments. These competencies are crucial for ensuring reliable IT services, meeting business objectives, and delivering excellent user experiences.

What are some common challenges an IT Service Manager faces when aligning IT services with changing business needs?

IT Service Managers often encounter the challenge of ensuring IT services adapt quickly to evolving business priorities while maintaining high service quality and uptime. Balancing resource constraints, managing stakeholder expectations, and keeping up with technological advances require strong communication and problem-solving skills. Regular collaboration with various departments is essential to understand their requirements, translate them into IT solutions, and effectively manage changes without disrupting day-to-day operations. Success in this role relies on proactive planning and fostering a culture of continuous improvement within the IT team.

What does an IT Service Manager do?

An IT Service Manager oversees the delivery of IT services within an organization, ensuring that IT systems run smoothly and efficiently. They are responsible for managing a team of IT professionals, implementing service management processes, and maintaining high levels of customer satisfaction. Their duties often include incident management, problem resolution, service quality monitoring, and aligning IT services with business objectives. IT Service Managers also play a key role in process improvement and may be involved in budgeting and strategic planning for IT services.

What is the difference between It Service Manager vs Network Administrator?

AspectIt Service ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA Service+CCNA, CompTIA Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed in organizations with IT service delivery focusCommon in organizations with complex network needs

The main difference is that an It Service Manager oversees the overall IT service delivery and manages teams, focusing on strategic planning and customer satisfaction. In contrast, a Network Administrator primarily maintains and troubleshoots network infrastructure. Both roles require certifications like CompTIA Network+ or ITIL, but their daily responsibilities and focus areas differ significantly.

How much is an IT manager paid?

The average salary for an IT Service Manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and company size. Certifications like ITIL or PMP can enhance earning potential, and managerial roles often require strong leadership and technical skills.

What Is an IT Service Manager?

An IT service manager oversees and provides support for information technology services at a company or business. An IT service manager participates in the development, design, and management of the information technology in use within the company. They must ensure that these internal processes work efficiently to help the company reach its business goals. In this role, they typically manage an IT infrastructure team, so strong communication and organizational skills are a must. Companies prefer IT service managers to have relevant help desk or customer service experience, strong problem-solving skills, and a degree in computer science or information technology.

What jobs pay $500,000 a year in the US?

In the US, high-level executive roles such as Chief Executive Officers (CEOs), Chief Information Officers (CIOs), and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Additionally, specialized roles like senior IT consultants, investment bankers, and successful entrepreneurs can reach or surpass this income level, often requiring extensive experience, advanced skills, and industry-specific certifications.

What jobs in the US pay $300,000 a year?

An IT Service Manager typically does not earn $300,000 annually; such high salaries are more common in executive roles like Chief Information Officer (CIO) or Chief Technology Officer (CTO), or in specialized fields such as data science, software engineering, or cybersecurity at senior levels. These positions often require extensive experience, advanced certifications, and leadership responsibilities. Compensation varies based on industry, company size, and geographic location.
More about It Service Manager jobs
What job categories do people searching It Service Manager jobs in Remote, OR look for? The top searched job categories for It Service Manager jobs in Remote, OR are:
What cities near Remote, OR are hiring for It Service Manager jobs? Cities near Remote, OR with the most It Service Manager job openings:
It Service Manager jobs near you
Infographic showing various It Service Manager job openings in Remote, OR as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $103,982 per year, or $50 per hour.

Information Technology - IT Technician

Three Rivers Casino Resort

Coos Bay, OR • On-site

$23.76/hr

Full-time

Posted 8 days ago

Job description

Strating Wage: $23.76 hour
Provides first contact support; dispatches, monitors and communicates status of IT request.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
  • Records, researches and patches level 1 and 2 support ensuring closure and documentation of request.
  • Installs desktop applications and updates as required.
  • Responds to questions concerning access to various software programs and other network resources.
  • Receives, prioritizes and responds to service calls for incident resolution and documentation.
  • Provides training to users as necessary.
  • Monitors and elevates overdue service tickets.
  • Recognizes and suggests areas for IT support staff improvements.
  • Communicates to management high impact incidents, problems and requests
  • Analyzes and trends incident requests.
  • Meets or exceeds departmental metrics as established over time.
  • Quickly restores services within the first level of support through diagnosis and application of known remedies and determination of the appropriate course of action.
  • Other duties as directed by management.

WORK ENVIRONMENT
While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor. The noise level in the work environment is usually moderate and can occasionally reach a high level for short periods of time.
EXPERIENCE, EDUCATION AND ELIGIBILITY
  • Minimum age requirement for this position is 21 years old.
  • Must have a minimum 2 years' experience in information technology field required.
  • High School diploma or equivalent preferred.
  • Must have A+ certification.
  • Must have valid driver's license and adequate transportation for travel between casino locations.
  • Ability to type 40 WPM.
  • Prefer 1 year of experience working on IGT Advantage software.
  • Prefer 1 year of experience working on Micros and Micros Fidelio software.
  • Prefer a background in Microsoft technologies including Office Suite (Word, Excel, Outlook, and PowerPoint).
  • Ability to define problems/incidents, collect data, establish facts and draw valid conclusions.
  • Strong attention to detail.
  • Demonstrate fundamental understanding of ITIL processes.
  • Strong written/oral communication and interpersonal skills.
  • Network+ certification highly encouraged.
  • Strong knowledge of networking devices (Switches, routers, firewalls).
  • Strong knowledge of peripheral devices (printers, copiers, FAX).
  • Strong knowledge of data communication protocols and diagnostic tools (TCP/IP, telnet, Ping, Trace route, NSLookup).
  • Basic knowledge and/or experience with telecom technologies (cell phones, desk phones)
  • Knowledge of client connectivity and remote access tools.
  • Knowledge of EIA/TIA communication standards.
  • Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means.
  • Comply with pre-employment, random and reasonable suspicion alcohol and drug testing.
  • Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission.
  • Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events.

PHYSICAL REQUIREMENTS
  • Must be able to sit, stand and/or walk for up to 8 hours.
  • Must be able to carry, reach, twist, bend and squat frequently.
  • Must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 60 pounds with assistance as needed.

SERVICE COMMITMENTS - Exceptional Guest Service is key to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1 "Be Kind. Always." Your commitment will help us meet our Purpose.
EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.

Apply