IT Service Management (ITSM)
Saint Louis, MO · On-site
$52.50 - $72.25/hr
... technology workforce solutions in USA, Canada, Mexico, Brazil, UK & Australia ITSM Manager ... information will be kept confidential according to EEO guidelines.
IT Service Management (ITSM)
Saint Louis, MO · On-site
$52.50 - $72.25/hr
... technology workforce solutions in USA, Canada, Mexico, Brazil, UK & Australia ITSM Manager ... information will be kept confidential according to EEO guidelines.
IT Service Management (ITSM)
Saint Louis, MO · On-site
$52.50 - $72.25/hr
... technology workforce solutions in USA, Canada, Mexico, Brazil, UK & Australia ITSM Manager ... information will be kept confidential according to EEO guidelines.
IT Service Management (ITSM)
Saint Louis, MO · On-site
$52.50 - $72.25/hr
... technology workforce solutions in USA, Canada, Mexico, Brazil, UK & Australia ITSM Manager ... information will be kept confidential according to EEO guidelines.
Director of IT Service Delivery
Hampton, VA · On-site
$90K - $100K/yr
ITIL or IT Service Management (ITSM) experience. About Us: Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, and IT Consulting to help businesses stay secure and productive.
Director of IT Service Delivery
Hampton, VA · On-site
$90K - $100K/yr
ITIL or IT Service Management (ITSM) experience. About Us: Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, and IT Consulting to help businesses stay secure and productive.
Also known as an IT service management (ITSM) process manager or ITIL process specialist, this position acts as a trusted partner to stakeholders across incident management, change management, and ...
Also known as an IT service management (ITSM) process manager or ITIL process specialist, this position acts as a trusted partner to stakeholders across incident management, change management, and ...
Job Summary The IT Service Management Administrator drives the administration, governance ... This role serves as the primary administrator and owner of Ivanti Neurons for ITSM and is ...
Job Summary The IT Service Management Administrator drives the administration, governance ... This role serves as the primary administrator and owner of Ivanti Neurons for ITSM and is ...
Job Summary The IT Service Management Administrator drives the administration, governance ... This role serves as the primary administrator and owner of Ivanti Neurons for ITSM and is ...
Job Summary The IT Service Management Administrator drives the administration, governance ... This role serves as the primary administrator and owner of Ivanti Neurons for ITSM and is ...
IT Service Management Administrator
$83K - $138K/yr
Job Summary The IT Service Management Administrator drives the administration, governance ... This role serves as the primary administrator and owner of Ivanti Neurons for ITSM and is ...
IT Service Management Administrator
$83K - $138K/yr
Job Summary The IT Service Management Administrator drives the administration, governance ... This role serves as the primary administrator and owner of Ivanti Neurons for ITSM and is ...
A point of accountability for the accuracy of the types of configuration items that expose risk for IT Service Management (ITSM) processes, including Incident Management, Change Management and ...
A point of accountability for the accuracy of the types of configuration items that expose risk for IT Service Management (ITSM) processes, including Incident Management, Change Management and ...
A point of accountability for the accuracy of the types of configuration items that expose risk for IT Service Management (ITSM) processes, including Incident Management, Change Management and ...
A point of accountability for the accuracy of the types of configuration items that expose risk for IT Service Management (ITSM) processes, including Incident Management, Change Management and ...
IT Service Management Analyst II
$67K - $90K/yr
This position is responsible for managing and maintaining IT Service Management (ITSM) data, tools, and technologies while analyzing, designing, implementing, and continuously improving ITSM ...
IT Service Management Analyst II
$67K - $90K/yr
This position is responsible for managing and maintaining IT Service Management (ITSM) data, tools, and technologies while analyzing, designing, implementing, and continuously improving ITSM ...
A point of accountability for the accuracy of the types of configuration items that expose risk for IT Service Management (ITSM) processes, including Incident Management, Change Management and ...
A point of accountability for the accuracy of the types of configuration items that expose risk for IT Service Management (ITSM) processes, including Incident Management, Change Management and ...
... IT Service Management position is responsible for the design and maintenance of Nightingale's IT ... The ITSM team will be involved with cohesive intake and development of newly requested services ...
... IT Service Management position is responsible for the design and maintenance of Nightingale's IT ... The ITSM team will be involved with cohesive intake and development of newly requested services ...
A point of accountability for the accuracy of the types of configuration items that expose risk for IT Service Management (ITSM) processes, including Incident Management, Change Management and ...
A point of accountability for the accuracy of the types of configuration items that expose risk for IT Service Management (ITSM) processes, including Incident Management, Change Management and ...
The ITSM Administrator is responsible for the administration, configuration, and ongoing optimization of the organization's IT Service Management (ITSM) platform, primarily Freshservice. This role ...
The ITSM Administrator is responsible for the administration, configuration, and ongoing optimization of the organization's IT Service Management (ITSM) platform, primarily Freshservice. This role ...
A point of accountability for the accuracy of the types of configuration items that expose risk for IT Service Management (ITSM) processes, including Incident Management, Change Management and ...
A point of accountability for the accuracy of the types of configuration items that expose risk for IT Service Management (ITSM) processes, including Incident Management, Change Management and ...
Establish and maintain IT Service Management (ITSM) governance, policies, and standards. * Drive adoption and maturity of ITIL processes (Incident, Problem, Change, Request, Knowledge, Event, CMDB, ...
Establish and maintain IT Service Management (ITSM) governance, policies, and standards. * Drive adoption and maturity of ITIL processes (Incident, Problem, Change, Request, Knowledge, Event, CMDB, ...
Serve as the product owner for core IT Service Management processes: Incident, Problem, Change and Service Request. * Lead a team of ITSM Process Owners and Product Leads to design and shape the ITSM ...
Serve as the product owner for core IT Service Management processes: Incident, Problem, Change and Service Request. * Lead a team of ITSM Process Owners and Product Leads to design and shape the ITSM ...
... ITSM platform to enable scalable, ITIL-aligned service management. This role will expand into IT Asset Management (ITAM), IT Operations Management (ITOM), and Configuration Management (CMDB), helping ...
... ITSM platform to enable scalable, ITIL-aligned service management. This role will expand into IT Asset Management (ITAM), IT Operations Management (ITOM), and Configuration Management (CMDB), helping ...
Senior Manager, IT Service Management (ITSM) Product Lead
New York, NY · On-site
$138K - $182K/yr
Serve as the product owner for core IT Service Management processes: Incident, Problem, Change and Service Request. * Lead a team of ITSM Process Owners and Product Leads to design and shape the ITSM ...
Senior Manager, IT Service Management (ITSM) Product Lead
New York, NY · On-site
$138K - $182K/yr
Serve as the product owner for core IT Service Management processes: Incident, Problem, Change and Service Request. * Lead a team of ITSM Process Owners and Product Leads to design and shape the ITSM ...
SD · On-site
$145K - $200K/yr
Eight (8+) years in IT service management and enterprise service delivery * Experience with BMC Helix, Remedy, ServiceNow, Jira Service Management, or equivalent ITSM tools. * ITIL process experience.
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It Service Management Itsm information
See salary details
$33K - $40.8K
6% of jobs
$40.8K - $48.5K
11% of jobs
$52.3K is the 25th percentile. Wages below this are outliers.
$48.5K - $56.3K
16% of jobs
$56.3K - $64.1K
16% of jobs
The median wage is $64.4K / yr.
$64.1K - $71.9K
15% of jobs
$77.7K is the 75th percentile. Wages above this are outliers.
$71.9K - $79.6K
14% of jobs
$79.6K - $87.4K
9% of jobs
$87.4K - $95.2K
5% of jobs
$95.2K - $103K
4% of jobs
$103K - $110.7K
2% of jobs
$110.7K - $118.5K
1% of jobs
$33K
$70K
$118.5K
How much do it service management itsm jobs pay per year?
As of Aug 25, 2026, the average yearly pay for it service management itsm in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.
What is IT Service Management ITSM?
An IT Service Management (ITSM) job involves overseeing and optimizing IT services to meet business and customer needs efficiently. Professionals in ITSM roles focus on service strategy, design, transition, operation, and continuous improvement using frameworks like ITIL. Responsibilities may include incident management, problem resolution, change management, and ensuring service quality. ITSM roles are essential for maintaining reliable IT operations and aligning technology with business objectives.
What does an IT Service Management ITSM professional do?
IT Service Management (ITSM) professionals focus on overseeing and optimizing IT service delivery within an organization. Typical daily responsibilities include managing incoming service requests, resolving incidents, overseeing change requests, and proactively identifying areas for service improvement. You will frequently collaborate with technical teams, business stakeholders, and end users to ensure smooth operations and consistent communication. Additionally, ITSM professionals often work on process documentation, reporting, and implementing best practices to enhance service reliability and efficiency. The role is dynamic and requires adaptability to shifting priorities and the ability to troubleshoot and resolve issues promptly.
What are the key skills and qualifications needed for IT Service Management ITSM?
To excel in IT Service Management (ITSM), you need a solid understanding of ITIL frameworks, process improvement, and incident, problem, and change management principles, often backed by a degree in IT or a related field. Familiarity with ITSM platforms like ServiceNow, BMC Remedy, or Jira Service Management, along with ITIL certifications, is commonly required. Excellent communication, analytical thinking, and stakeholder management skills help professionals lead cross-functional teams and drive service improvements. These capabilities ensure efficient IT service delivery, enhance user satisfaction, and align IT processes with business goals.
What are the 5 stages of IT Service Management (ITSM)?
The five stages of IT Service Management (ITSM) are Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. These stages provide a structured approach to delivering and managing IT services effectively, often aligned with frameworks like ITIL. ITSM professionals use these stages to ensure services meet business needs and improve over time.
What cities are hiring for It Service Management Itsm jobs?
Cities with the most It Service Management Itsm job openings:
What states have the most It Service Management Itsm jobs?
States with the most job openings for It Service Management Itsm jobs include:
What job categories do people searching It Service Management Itsm jobs look for?
The top searched job categories for It Service Management Itsm jobs are:
$52.50 - $72.25/hr
Contractor
Re-posted 28 days ago
Job description
Company Description
About VDart:
VDart is an emerging global information technology staffing provider with expertise in Enterprise Resource Planning (Oracle/SAP), SMAC (Social, Mobile, Cloud, Analytics), Business Intelligence & Infrastructure services. Three-time consecutive winner of Best Places to Work in Atlanta and Best and Brightest Award, VDart has successfully deployed over 3500 contractors in the last five years with over 60% of its deployments with Fortune 1000 corporations. We possess deep industry expertise and focus in BFSI, Manufacturing, Retail, Energy & Utility, Healthcare, Technology and the Public-Sector. Our scope, knowledge, industry expertise and global footprint have enabled us to provide best in the industry solutions. With our core focus in emerging technologies, we provide global technology workforce solutions in USA, Canada, Mexico, Brazil, UK & Australia
Job Description
ITSM Manager
- Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy Versions(9.1)
Using BMC Remedy Developer Studio to customize forms, fields, overlay, workflows and related system components
Administering BMC Remedy Action Request (AR) platform and Mid-Tier Web Servers versions 8.1 or 9.1.
Experience with LDAP, Active Directory structure and third party software integrations
Experienced in designing, developing, testing and deploying custom Remedy application and workflow enhancements per business
requirements
Hands on Implementation/Development on BMC Virtual Agent and BMC MyIT
Additional Information
All your information will be kept confidential according to EEO guidelines.
About V Dart
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Alpharetta, GA, US
Year founded
2008