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It Service Engineer Jobs in Texas (NOW HIRING)

The Fab IT Service Engineer will play a key role in the IT operations team, ensuring a modern and efficient IT workplace for internal customers while collaborating with various stakeholders to ...

Job Title: IT Service Desk Analyst Overview We are seeking an IT Service Desk Analyst to provide technical support for IT-related issues, including desktop systems, network infrastructure, software ...

The position will work closely with Architecture and Engineering team members, as well as with ... Technology Services objectives. Will act as a business liaison and IT coordinator for site ...

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal ... Interact with network services, software systems engineering, and/or applications development to ...

UCT is looking for a talented Engineer I, IT User Supp to join us in Austin, TX! The Engineer I, IT User Support provides responsive technical support and IT services to local and global users ...

Join the innovative Information Technology team at Canyon Ranch as an IT Service Delivery Manager (Service Delivery & Client Services Manager) supporting web, application, and API management ...

Join the innovative Information Technology team at Canyon Ranch as an IT Service Delivery Manager (Service Delivery & Client Services Manager) supporting web, application, and API management ...

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It Service Engineer information

See Texas salary details

$18

$37

$61

How much do it service engineer jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for it service engineer in Texas is $37.66, according to ZipRecruiter salary data. Most workers in this role earn between $30.00 and $42.55 per hour, depending on experience, location, and employer.

What is the difference between It Service Engineer vs Network Support Technician?

It Service EngineerNetwork Support Technician
Designs, implements, and maintains IT systems and infrastructureProvides technical support and troubleshooting for network issues
Requires certifications like CompTIA A+, Network+, or Microsoft certificationsOften holds similar certifications such as CompTIA Network+ or Cisco CCNA
Works in diverse environments including corporate, data centers, and service providersPrimarily works in corporate or enterprise network environments
Focuses on overall IT service delivery and system stabilityFocuses on network performance, security, and connectivity issues

While both roles require networking knowledge and certifications, an It Service Engineer has a broader scope, managing entire IT systems, whereas a Network Support Technician specializes in network-specific issues and support.

What engineer makes $500,000 a year?

Highly experienced IT Service Engineers or specialized cybersecurity engineers can earn around $500,000 annually, especially in senior roles or consulting positions in large organizations. Achieving this level typically requires advanced certifications, extensive expertise, and often leadership responsibilities or working in high-demand industries.

What is an IT service engineer?

An IT service engineer is a professional responsible for maintaining, troubleshooting, and supporting computer systems, networks, and software within an organization. They often work with hardware, software, and network tools, and may hold certifications like CompTIA or Cisco to ensure technical proficiency. Their role typically involves providing technical support, system installation, and ensuring IT infrastructure runs smoothly.

Is AI replacing tech support?

IT Service Engineers and other tech support roles are increasingly using AI tools to automate routine tasks such as troubleshooting and ticket management. However, AI currently complements human support rather than replacing it, as complex issues still require human judgment and expertise. Technical skills in troubleshooting, communication, and familiarity with AI tools remain valuable in this evolving environment.

What are some common challenges IT Service Engineers face when supporting end users, and how can these be effectively managed?

IT Service Engineers often encounter challenges such as troubleshooting complex technical issues remotely, managing multiple service requests simultaneously, and communicating technical solutions to users with varying levels of IT knowledge. To effectively manage these challenges, it's important to prioritize tasks based on urgency, maintain clear and patient communication, and stay updated with the latest troubleshooting tools and best practices. Collaborating with other IT team members and documenting recurring issues can also streamline problem resolution and enhance the overall support process.

What does an IT Service Engineer do?

An IT Service Engineer is responsible for installing, maintaining, and troubleshooting computer systems, networks, and software for organizations. They provide technical support to end-users, resolve hardware and software issues, and ensure the smooth operation of IT infrastructure. Their work often involves configuring new equipment, managing system updates, and responding to service requests to minimize downtime and improve productivity.

What engineers make $300,000 a year?

Senior IT Service Engineers with extensive experience, specialized skills, and certifications such as ITIL or Cisco can earn $300,000 or more annually, especially in high-demand industries or managerial roles. Achieving this level often requires advanced technical expertise, leadership responsibilities, and working in large organizations or consulting firms.

What are the key skills and qualifications needed to thrive as an IT Service Engineer, and why are they important?

To thrive as an IT Service Engineer, you need a solid understanding of computer systems, networking, troubleshooting, and typically a degree in computer science or a related field. Familiarity with operating systems (Windows, Linux), service management tools (like ServiceNow), and relevant certifications (such as CompTIA A+ or Microsoft Certified) is important. Strong problem-solving abilities, clear communication, and customer service orientation are standout soft skills in this role. These skills ensure efficient resolution of technical issues, high user satisfaction, and reliable IT operations within organizations.
What are popular job titles related to It Service Engineer jobs in Texas? For It Service Engineer jobs in Texas, the most frequently searched job titles are:
Infographic showing various It Service Engineer job openings in Texas as of July 2026, with employment types broken down into 1% Locum Tenens, 93% Full Time, 3% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $78,342 per year, or $37.7 per hour.
Fab IT Service Engineer

Fab IT Service Engineer

TSMC

Austin, TX • On-site

Full-time

Posted 7 days ago


TSMC rating

8.0

Company rating: 8.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

54th of 156 rated electronics manufacturers


Job description

Job Summary:
TSMC is a leading semiconductor company offering an opportunity to work at one of the most advanced fabs in the United States. The Fab IT Service Engineer will play a key role in the IT operations team, ensuring a modern and efficient IT workplace for internal customers while collaborating with various stakeholders to maintain operational excellence.
Responsibilities:
• Provide intermediate technical expertise to resolve escalated issues and cases from L1 support, focusing on identifying root causes and implementing effective solutions for fab manufacturing automation. Collaborate closely with Product DevOps teams to ensure seamless support for fab manufacturing operations.
• Coordinate cross-functional teams and resources to swiftly resolve system incidents, thereby minimizing impact on fab manufacturing.
• Proactively identify product issues or weaknesses and collaborate with Product DevOps to enhance product availability and stability. This includes taking responsibility for training and supporting L1 members to achieve a higher resolution rate.
• Develop and maintain IT systems crucial for sustaining user operations and supporting fab manufacturing and engineering analysis. Additionally, develop tools or scripts to improve issue resolution capabilities and facilitate faster recovery from incidents.
• Serve as the primary contact window between Fab Users and HQ DevOps, bridging requirements, performing necessary system changes, and facilitating system-related discussions.
Qualifications:
Required:
• Proficiency in programming languages such as TypeScript/JavaScript, Java, C#, or other relevant languages.
• Strong understanding of SQL for effective data extraction and analysis from relational databases.
• A strong problem-solving mindset that views challenges as opportunities for system improvement, with a keen focus on leveraging automation over manual processes.
• Strong written and verbal skills with a proven ability to effectively communicate at all levels including Fab Users, Project Managers (PMs), and DevOps teams.
• Comfortable working in a fast-paced startup culture – comfort with ambiguity and continuous problem solving.
• Works cooperatively and positively with fellow team members and vendors.
• Demonstrates initiative, critical thinking, and the ability to manage own time, coupled with the ability to shift tasks as priorities change.
• Primarily an office-based role requiring the ability to sit for extended periods of time while working at a computer.
• Ability to use a computer, keyboard mouse and other standard office equipment for prolonged periods of time.
• Ability to occasionally stand, walk, reach, bend, and carry light objects.
• May require occasional travel to company sites or other meetings that involve walking through office, industrial or construction environments.
• Candidates must be willing and able to work on-site at our Phoenix, Arizona facility.
Preferred:
• A master’s degree in computer science, Information Engineering, or a related field; alternatively, a bachelor’s degree with 2–3 years of IT experience in software engineering or similar IT roles.
Company:
Established in 1987, TSMC is the world's first dedicated semiconductor foundry. Founded in 1987, the company is headquartered in Hsinchu, TWN, with a team of 10001+ employees. The company is currently Late Stage.

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