... / IT Service Management practices (preferred). • Excellent communication skills to present technical data to non-technical stakeholders. • Ability to work cross-functionally with Engineering ...
... / IT Service Management practices (preferred). • Excellent communication skills to present technical data to non-technical stakeholders. • Ability to work cross-functionally with Engineering ...
Customer Service Representative (Eastern Range)
Patrick Air Force Base, FL · On-site
$17.50 - $23.75/hr
Company Overview American Communications Solutions and By Light Professional IT Services, together ... Completes system programming and optimization as part of the installation process. * Performs ...
Customer Service Representative (Eastern Range)
Patrick Air Force Base, FL · On-site
$17.50 - $23.75/hr
Company Overview American Communications Solutions and By Light Professional IT Services, together ... Completes system programming and optimization as part of the installation process. * Performs ...
IT Service Desk Analyst
Tampa, FL · On-site
$19.25 - $26.50/hr
Job Title: IT Service Desk Analyst Location: Tampa, FL 33634 About Role - The Service Desk Analyst L1 provides support for incident resolution and requests reported by Employees. Responsibilities ...
Quick apply
IT Service Desk Analyst
Tampa, FL · On-site
$19.25 - $26.50/hr
Job Title: IT Service Desk Analyst Location: Tampa, FL 33634 About Role - The Service Desk Analyst L1 provides support for incident resolution and requests reported by Employees. Responsibilities ...
JA IT Service Technician - Court Information Technology Services (CITeS) Division - (County Funded)
Miami, FL · On-site
$42K/yr
The IT Service Technician provides technical support for AOC Judges, Judicial Assistants, Bailiffs, General Magistrates, Court Administrators, Division Directors, AOC staff, and external system users ...
JA IT Service Technician - Court Information Technology Services (CITeS) Division - (County Funded)
Miami, FL · On-site
$42K/yr
The IT Service Technician provides technical support for AOC Judges, Judicial Assistants, Bailiffs, General Magistrates, Court Administrators, Division Directors, AOC staff, and external system users ...
Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We ...
Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We ...
Marine Service Engineer
Sunrise, FL · On-site
Provide day to day service for the marine customers on and offshore including emergency services ... Knowledge of PLC programming and IT network. Candidates should show leadership skills, have ...
Marine Service Engineer
Sunrise, FL · On-site
Provide day to day service for the marine customers on and offshore including emergency services ... Knowledge of PLC programming and IT network. Candidates should show leadership skills, have ...
Marine Service Engineer
Sunrise, FL · On-site
Provide day to day service for the marine customers on and offshore including emergency services ... Knowledge of PLC programming and IT network. Candidates should show leadership skills, have ...
Marine Service Engineer
Sunrise, FL · On-site
Provide day to day service for the marine customers on and offshore including emergency services ... Knowledge of PLC programming and IT network. Candidates should show leadership skills, have ...
Marine Service Engineer
Sunrise, FL · On-site
Provide day to day service for the marine customers on and offshore including emergency services ... Knowledge of PLC programming and IT network. Candidates should show leadership skills, have ...
Marine Service Engineer
Sunrise, FL · On-site
Provide day to day service for the marine customers on and offshore including emergency services ... Knowledge of PLC programming and IT network. Candidates should show leadership skills, have ...
JA IT Service Technician - Court Information Technology Services (CITeS) Division - (County Funded)
Miami, FL · On-site
$42K/yr
The IT Service Technician provides technical support for AOC Judges, Judicial Assistants, Bailiffs, General Magistrates, Court Administrators, Division Directors, AOC staff, and external system users ...
JA IT Service Technician - Court Information Technology Services (CITeS) Division - (County Funded)
Miami, FL · On-site
$42K/yr
The IT Service Technician provides technical support for AOC Judges, Judicial Assistants, Bailiffs, General Magistrates, Court Administrators, Division Directors, AOC staff, and external system users ...
Provide accurate information on IT products or services and make recommendations that would enhance ... Self-starter who is comfortable working with various skill sets, developers, system, and security ...
Provide accurate information on IT products or services and make recommendations that would enhance ... Self-starter who is comfortable working with various skill sets, developers, system, and security ...
IT Support Technician
$18.25 - $25/hr
... class IT service delivery. Candidates must have experience working in organizations capable of meeting the demanding needs of "high caliber engineers" and supporting critical operations such as ...
IT Support Technician
$18.25 - $25/hr
... class IT service delivery. Candidates must have experience working in organizations capable of meeting the demanding needs of "high caliber engineers" and supporting critical operations such as ...
Provide accurate information on IT products or services and make recommendations that would enhance ... Self-starter who is comfortable working with various skill sets, developers, system, and security ...
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Provide accurate information on IT products or services and make recommendations that would enhance ... Self-starter who is comfortable working with various skill sets, developers, system, and security ...
Company Description BCA provides IT services to small and medium sized businesses throughout South ... Our IT Systems Engineer will have the primary responsibility of providing remote & on-site services ...
Company Description BCA provides IT services to small and medium sized businesses throughout South ... Our IT Systems Engineer will have the primary responsibility of providing remote & on-site services ...
He/she will troubleshoot and diagnose issues as reported by staff, gather data to identify staff needs and then use that information to identify, interpret and evaluate system and network ...
He/she will troubleshoot and diagnose issues as reported by staff, gather data to identify staff needs and then use that information to identify, interpret and evaluate system and network ...
Company Description BCA provides IT Managed Services to small and medium sized businesses throughout South Florida. We offer fast, professional, local IT services. For customers without an IT staff ...
Company Description BCA provides IT Managed Services to small and medium sized businesses throughout South Florida. We offer fast, professional, local IT services. For customers without an IT staff ...
The IT Service Desk Support Senior Specialist will provide courteous, professional customer service and technical assistance, as well as assist the user community and other IT personnel to ...
The IT Service Desk Support Senior Specialist will provide courteous, professional customer service and technical assistance, as well as assist the user community and other IT personnel to ...
Company Description BCA provides IT Managed Services to small and medium sized businesses throughout South Florida. We offer fast, professional, local IT services. For customers without an IT staff ...
Company Description BCA provides IT Managed Services to small and medium sized businesses throughout South Florida. We offer fast, professional, local IT services. For customers without an IT staff ...
Information Technology Director
Orlando, FL · On-site
$150 - $190/hr
Partner with Operations, Finance, HR, Marketing, Production, Creative Services, Engineering, and ... Progressive information technology leadership experience managing enterprise IT operations ...
Information Technology Director
Orlando, FL · On-site
$150 - $190/hr
Partner with Operations, Finance, HR, Marketing, Production, Creative Services, Engineering, and ... Progressive information technology leadership experience managing enterprise IT operations ...
Company Description BCA provides IT services to small and medium sized businesses throughout South ... Our IT Systems Engineer will have the primary responsibility of providing remote & on-site services ...
Company Description BCA provides IT services to small and medium sized businesses throughout South ... Our IT Systems Engineer will have the primary responsibility of providing remote & on-site services ...
Information Technology Director
Orlando, FL · On-site
$140 - $210/hr
Partner with Operations, Finance, HR, Marketing, Production, Creative Services, Engineering, and ... Progressive information technology leadership experience managing enterprise IT operations ...
Information Technology Director
Orlando, FL · On-site
$140 - $210/hr
Partner with Operations, Finance, HR, Marketing, Production, Creative Services, Engineering, and ... Progressive information technology leadership experience managing enterprise IT operations ...
It Service Engineer information
See Florida salary details
$14.91 - $18.06
3% of jobs
$18.06 - $21.21
7% of jobs
$23.76 is the 25th percentile. Wages below this are outliers.
$21.21 - $24.37
18% of jobs
$24.37 - $27.52
21% of jobs
The median wage is $27.60 / hr.
$27.52 - $30.67
21% of jobs
$32.16 is the 75th percentile. Wages above this are outliers.
$30.67 - $33.82
9% of jobs
$33.82 - $36.97
7% of jobs
$36.97 - $40.12
5% of jobs
$40.12 - $43.28
3% of jobs
$43.28 - $46.43
2% of jobs
$46.43 - $49.58
2% of jobs
$14
$30
$49
How much do it service engineer jobs pay per hour?
What is the difference between It Service Engineer vs Network Support Technician?
| It Service Engineer | Network Support Technician |
|---|---|
| Designs, implements, and maintains IT systems and infrastructure | Provides technical support and troubleshooting for network issues |
| Requires certifications like CompTIA A+, Network+, or Microsoft certifications | Often holds similar certifications such as CompTIA Network+ or Cisco CCNA |
| Works in diverse environments including corporate, data centers, and service providers | Primarily works in corporate or enterprise network environments |
| Focuses on overall IT service delivery and system stability | Focuses on network performance, security, and connectivity issues |
While both roles require networking knowledge and certifications, an It Service Engineer has a broader scope, managing entire IT systems, whereas a Network Support Technician specializes in network-specific issues and support.
What are some common challenges IT Service Engineers face when supporting end users, and how can these be effectively managed?
What does an IT Service Engineer do?
What are the key skills and qualifications needed to thrive as an IT Service Engineer?
What is the role of an IT Service Engineer?

Contractor
Re-posted 11 days ago
Job description
ALL CAPS, NO SPACES B/T UNDERSCORES
PTN_US_GBAMSREQID_CandidateBeelineID
i.e. PTN_US_9999999_SKIPJOHNSON0413
MSP Owner: Andres Villegas
Location: 3275 Bennett Creek Avenue, Frederick, MD 21704. 100% onsite.
Duration: 6 months
Datadog - Analytics Engineer
About the Role
We are looking for a Performance Capacity Management Analyst with strong hands-on experience in Datadog and Process/Performance Capacity Management (PCM) to help monitor, analyze, and optimize business and system performance data. The ideal candidate will bridge the gap between technical monitoring data and business decision-making, delivering actionable insights through dashboards, reports, and capacity planning.
Key Responsibilities
• Design, build, and maintain Datadog dashboards, monitors, and alerts to track application, infrastructure, and business KPIs.
• Analyze system and business performance data to identify trends, anomalies, and improvement opportunities.
• Apply PCM principles to forecast capacity needs, manage performance baselines, and support scalability planning.
• Translate raw operational/business data into clear insights and recommendations for stakeholders.
• Collaborate with IT Operations, Engineering, and Business teams to define SLAs, SLOs, and KPIs.
• Prepare regular reports (daily/weekly/monthly) on system health, business metrics, and capacity utilization.
• Support root-cause analysis for performance issues using Datadog logs, APM, and traces.
• Recommend process improvements based on data-driven insights.
• Maintain documentation for monitoring standards, PCM processes, and reporting frameworks.
Required Skills & Qualifications
• Bachelor's degree in Business Analytics, Computer Science, Information Systems, or related field.
• Hands-on experience with Datadog (dashboards, monitors, APM, log management, alerting).
• Solid understanding of Process/Performance Capacity Management methodologies.
• Strong analytical skills with experience in business data analysis and reporting.
• Proficiency in Excel/SQL; experience with BI tools (Power BI/Tableau) is a plus.
• Familiarity with ITIL / IT Service Management practices (preferred).
• Excellent communication skills to present technical data to non-technical stakeholders.
• Ability to work cross-functionally with Engineering, Operations, and Business teams.
Nice-to-Have
• Experience with cloud platforms (AWS/Azure/GCP) monitoring integrations.
• Exposure to capacity forecasting tools or scripting (Python/R) for data analysis.
• Certifications in Datadog, ITIL, or Business Analysis (CBAP/CCBA).
Soft Skills
• Strong problem-solving and analytical mindset.
• Detail-oriented with the ability to manage multiple priorities.
• Proactive communicator who can work independently and in a team.
Experience Range: 8-12 Yrs
About Real Soft
Sourced by ZipRecruiter
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Monmouth Junction, NJ, US
Year founded
1991