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It Service Engineer Jobs in Florida (NOW HIRING)

Hotwire Communications

IT Analyst I

Fort Lauderdale, FL · On-site

$60 - $80/hr

Meet and/or exceed own SLA thresholds and monitor service desk requests that are created by users ... Actively participating in education program on Information Technology, Computer Engineering, or ...

Morgan & Morgan, P.A.

IT Service Desk Agent

Tampa, FL · On-site

$16 - $20.50/hr

Job Title: IT Service Desk Agent Location: Tampa, FL Job Type: Full-time Summary We are seeking a highly motivated and skilled IT Service Desk Agent to join a rapidly growing team located in our ...

Kforce Technology Staffing

IT Service Desk Agent

Miami, FL · On-site

$16.25 - $20.75/hr

Kforce's client in Miami, FL is seeking an IT Service Desk Agent to provide first level IT support for all end-users via telephone, email or chat. Main responsibilities include: * Troubleshooting and ...

Hotwire Communications

IT Analyst I

Fort Lauderdale, FL · On-site

Meet and/or exceed own SLA thresholds and monitor service desk requests that are created by users ... Actively participating in education program on Information Technology, Computer Engineering, or ...

Noblesoft Technologies

IT Service Desk Analyst

Tampa, FL · On-site

$19.25 - $26.50/hr

Job Title: IT Service Desk Analyst Location: Tampa, FL 33634 About Role - The Service Desk Analyst L1 provides support for incident resolution and requests reported by Employees. Responsibilities ...

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All JobsIt Service Engineer JobsIt Service Engineer Jobs in Florida

It Service Engineer information

See Florida salary details

$14

$30

$49

How much do it service engineer jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for it service engineer in Florida is $30.21, according to ZipRecruiter salary data. Most workers in this role earn between $24.09 and $34.13 per hour, depending on experience, location, and employer.

What does an IT Service Engineer do?

An IT Service Engineer is responsible for installing, maintaining, and troubleshooting computer systems, networks, and software for organizations. They provide technical support to end-users, resolve hardware and software issues, and ensure the smooth operation of IT infrastructure. Their work often involves configuring new equipment, managing system updates, and responding to service requests to minimize downtime and improve productivity.

What are the key skills and qualifications needed to thrive as an IT Service Engineer?

To thrive as an IT Service Engineer, you need a solid understanding of computer systems, networking, troubleshooting, and typically a degree in computer science or a related field. Familiarity with operating systems (Windows, Linux), service management tools (like ServiceNow), and relevant certifications (such as CompTIA A+ or Microsoft Certified) is important. Strong problem-solving abilities, clear communication, and customer service orientation are standout soft skills in this role. These skills ensure efficient resolution of technical issues, high user satisfaction, and reliable IT operations within organizations.

What are some common challenges IT Service Engineers face when supporting end users, and how can these be effectively managed?

IT Service Engineers often encounter challenges such as troubleshooting complex technical issues remotely, managing multiple service requests simultaneously, and communicating technical solutions to users with varying levels of IT knowledge. To effectively manage these challenges, it's important to prioritize tasks based on urgency, maintain clear and patient communication, and stay updated with the latest troubleshooting tools and best practices. Collaborating with other IT team members and documenting recurring issues can also streamline problem resolution and enhance the overall support process.

What is the difference between It Service Engineer vs Network Support Technician?

It Service EngineerNetwork Support Technician
Designs, implements, and maintains IT systems and infrastructureProvides technical support and troubleshooting for network issues
Requires certifications like CompTIA A+, Network+, or Microsoft certificationsOften holds similar certifications such as CompTIA Network+ or Cisco CCNA
Works in diverse environments including corporate, data centers, and service providersPrimarily works in corporate or enterprise network environments
Focuses on overall IT service delivery and system stabilityFocuses on network performance, security, and connectivity issues

While both roles require networking knowledge and certifications, an It Service Engineer has a broader scope, managing entire IT systems, whereas a Network Support Technician specializes in network-specific issues and support.

It Service Engineer jobs near you
Infographic showing various It Service Engineer job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $62,839 per year, or $30.2 per hour.

Information Technology_USA - USA_Engineer

Real Soft, Inc.

Jacksonville, FL • On-site

Contractor

Re-posted 26 days ago

Job description

2 Candidate Submittal Slots, New High Level Policy
MSP Owner: Rob Finton
Location: Montvale, NJ
Duration: 6 months
skill id: 10584078
Competencies: 6-8+ years experience required
Digital : SAP Field Service Management
IT IS_EUCS_TOOLS_SCOM
Job title: End User Computing - Field Services Engineer
Purpose: This role is the technical face and voice of Enterprise Technology Services (ETS), providing support for all services including End User Compute, P&C, Telephony, Networks, Hybrid Cloud, and Service Operations, as well as support for some products and services .
The Technician receives requests and incidents escalated from Level 1 that requires deeper knowledge to troubleshoot and resolve. The role includes a mix of responsibilities, including general Business As, Usual support, identifying trends in incidents to support problem management, continuous improvement on knowledge management, and on-site field services support.
Primary Accountabilities & Objectives:
• Provide second level support for incoming incidents and requests to Service Operations
• Act as an escalation point for incidents and requests that Level 1 cannot resolve
• Build and maintain advanced skillset/knowledge in troubleshooting ETS services
• Build rapport and elicit problem details from Service Operations customers
• Prioritise incidents and requests according to defined processes to meet SLAs
• Escalation to vendors under existing support contracts, and tracking and documenting vendor compliance to existing SLOs
• Escalate requests and incidents to Level 3 or Product Engineer when required
• Knowledge sharing, including training Level 1 and Level 2 colleagues
• Receive and document knowledge from Level 3 or Product Engineers
• Develop knowledge base articles and FAQs for end users and contribute to technician knowledge base articles as needed
• Identify and learn appropriate software and hardware used and supported by the organisation
• Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined
• Manage on-site, walk-up support requests for hardware and software when required
• Contribute to Transformation initiatives with insights, contextual knowledge, technical expertise, User trial, documentations etc., Project Code :

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